I am a bilingual professional with a proven track record in billing operations, data analysis, and operational support within global environments like Vodafone Ireland. I specialize in optimizing complex billing processes through Power Apps and AI, significantly reducing turnaround times for invoice approvals.
Throughout my career, I have been recognized for driving results—notably serving as the youngest Performance Manager for a global team and consistently ranking #1 in performance for new order operations. My expertise combines technical proficiency in SQL and Microsoft Excel with strong analytical thinking to resolve discrepancies and identify business trends.
Core Competencies:
Financial Operations: Billing accuracy, accounts maintenance, and discrepancy research.
Data & Technology: Advanced Excel, SQL, Power Apps, and AI implementation.
Leadership: Team mentoring, KPI implementation, and change management.
Languages: Professional fluency in English, Arabic, and Spanish