Abbygail Campbell

My name is Abbygail Campbell, I have customer service experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers. 

I possess the following skills: 

• Capable of handling a variety of disputes and facilitating quick and efficient resolutions over the phone. 
• Proven ability to multitask and use multiple phones and other technical devices while providing exceptional customer service. 
• Proficient understanding of Microsoft Word, Excel, PowerPoint, Google Suite and the internet. 
• Able to enter large quantities of data into computer and retrieve important information in a brief period of time. Capable of entering data while remaining online with several customers at once. 
• Strong verbal communication skills allow for the fostering of strong bonds with customers during all interactions. 
• Able to thrive and meet company standards in a busy call center environment both alone and in a team setting. 
• Interpersonal skills: consistently maintain positive relations with all customers. 

My previous job was a Research Associate where I entered large data into a database while maintaining speed and accuracy in order to meet client's deadline. While working as a Research Associate, I gained the skill of touch typing. I also gained the leadership experience as I was the one to distribute work to my team members and if there was a problem, I would have to be the one to have the problem solved. With the experience that I gained from this job it taught me to pay a lot more attention to details to ensure that the client's work is A1. I have learnt to never get flustered when it goes comes on to meeting deadlines. I have always had a talent and skill working with people. My outgoing personality and commitment to helping others always allowed me to excel in whatever role I play in a company. I always ensure that I put my best foot first and do a job at the best at my abilities to ensure that I need company quota. With all the skills listed and experience I know that I will be a perfect fit for a customer service representative or a data entry clerk and I will excel in that job position.