Abayomi Das Ajayi

I am a dynamic and results-oriented Project Manager, Virtual Assistant, and Customer Service Professional with over five years of experience supporting clients and teams across industries such as e-commerce, digital services, and professional consulting. My diverse skill set includes project coordination, virtual assistance, client support, chat handling, and administrative task management—all aimed at helping businesses run more efficiently and serve their customers better.

In my role as a Project Manager, I have successfully overseen timelines, tracked deliverables, assigned team responsibilities, and ensured that goals are met with precision. I’m skilled in using tools like Trello, Asana, ClickUp, and Google Workspace to manage workflows, delegate tasks, and keep projects on track. I thrive on structure, time optimization, and clear communication.

As a Virtual Assistant, I have supported executives and business owners by managing calendars, organizing files, responding to emails, researching market trends, and drafting client communications. I bring strong attention to detail, confidentiality, and the ability to multitask in high-pressure environments.

In the area of Customer Service and Chat Support, I have handled live chat, email, and ticket-based communication using platforms such as Zendesk, Intercom, and Freshdesk. I specialize in resolving issues quickly and empathetically, managing complaints professionally, and maintaining positive relationships with customers. I also support order processing, delivery coordination, and follow-up to ensure seamless client experiences.

My background in sales, online marketing, and writing allows me to craft compelling responses, support pre-sales efforts, and contribute to engagement strategies that build customer loyalty. I combine strong research skills with excellent written communication to provide detailed and well-informed answers to customer and client queries.

I’m tech-savvy, highly organized, and adaptable to fast-paced, remote-first environments. Whether managing a complex project, handling client relations, or supporting day-to-day administrative tasks, I bring a calm, solutions-focused mindset and a dedication to excellence.

I am now looking to collaborate with businesses and teams that value professionalism, reliability, and a proactive approach to service. Let’s connect if you need someone who can wear multiple hats and deliver real value from day one.