Abavanan Mani

ABAVANAN MANI SUMMARY Results-driven Account Manager with over 11 years of experience in enhancing client relationships, driving revenue growth, and optimizing operational efficiency. Proven track record of increasing departmental efficiency by 20% and securing high-value accounts through strategic partnerships. Adept at collaborating with cross-functional teams to implement the best practices and achieve business objectives. Recognized for exceptional communication and problem-solving skills that foster client satisfaction and retention CONTACT EXPERIENCE Account Executive, 07/2023 - Current Loyalty Logistcs LLC - Illinois, USA • Specialized in using financial applications to analyze data and produce reports • Identified service improvements and attracted customers, recommended strategies to senior management • Analyzed and improved accounts payable procedures, leading to a 20% increase in departmental efficiency. • Reviewed and updated supplier contracts, ensuring terms are favorable and in line with company policies. • Managed monthly closing of financial records and posting of month- end information to ensure accuracy of financial statements. • Analyzed weekly and monthly financial reports, including accounts receivable reports, to facilitate revenue cycle management. • Developed and implemented best practices, quality assurance standards and project management procedures. • Balanced client desires and aesthetics with practical concerns throughout the project development life cycle. • Implemented quality management systems including nonconformances, change management and quality risk management, maintaining accuracy throughout. • Provided accurate and timely information to management, maintaining compliance with company processes, data protection requirements and best practice. Account Manager, 03/2022 - 07/2023 Cascade Revenue Management • Resolved client concerns quickly and professionally, improving retention ratings through first-class customer care. Address: Gingee, India 604202 Phone: -, - Email:- SKILLS • Multilingual communication • Sales forecasting tools • Month-end reconciliations • Strategic planning • Financial Forecasting • Business development • Research and analysis • Client relationship management • Client needs analysis PERSONAL INFORMATION Date of birth: 08/10/1990 Nationality: Indian Marital status: Married Gender: Male • Collaborated with different departments to build strategies that ensured the whole company satisfied clients. • Used outstanding persuasion and relationship-building skills to develop trusted stakeholder relations, effectively balancing business needs. • Maintained strong understanding of competitors’ mission, offerings and presence in assigned territory. • Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients. • Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities. • Collated and evaluated client data, producing clear, informative financial reports. • Responsible for team management, as well as acting as daily point of escalation for queries. Team Leader, 06/2018 - 12/2021 Flatworld Solutions Pvt Ltd • Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities. • Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff. Assistant Team Lead, 02/2017 - 04/2018 Cascade Revenue Management Pvt Ltd • Retrieved, copied and sent out medical record documentation via mail or fax by HIPAA laws and regulations. • Supervised a team full of charge entry, eligibility verification, authorization, payment posting, AR calling, patient calling associates. • Led comprehensive quality checks for 15-member team • Handling client calls and weekly presentation of progress and collections in the project. Quality Analyst, 01/2016 - 12/2016 - Elico Healthcare Senior AR Analyst, 01/2014 - 12/2015 - Nsight Solutions AR Analyst, 01/2014 - 06/2014 - Omega Healthcare EDUCATION Bachelor of Engineering, Aeronautical, 2013 Tagore Engineering College - Chennai, TN Certificate of Higher Education, Maths & Biology, 2008 Mount Park Higher Secondary School - Kallakurichi, TN LANGUAGES Tamil: C2 Proficient Spanish: Beginner English: Proficient A1 C2