Abasiodiong Effiong Bassey

 BASSEY, ABASIODIONG EFFIONG 8 Adesola street Tioluwani community Ipaja Lagos State - /-SUMMARY I am a hardworking, responsible and reliable person who's driven with a clear goal to succeed. I am a dependable person who is great at time management, I am committed to learning and willing to undergo any training that will further make me fit for any job role or position assigned to me in any organization I may find myself working in. I adhere strictly to rules and regulations. I believe in teamwork: collective efforts and i am willing to work with others to ensure that organizational goals and objectives are achieved. WORK EXPERIENCE- ORILE AGEGE GENERAL HOSPITAL, AGEGE, LAGOS STATE Health Management Organization (NYSC) Verification of all insurance patients that are presents in the hospital to access care Confirmation of patient name and policy number before accessing care Getting of approval code for eligible patients by filling in the requested services on the insurance portal - Access bank plc Customer care providing exceptional service to customers addressing inquiries, resolving issues, and offering information about banking products and services. determining the cause of the problem, selecting and explaining the best solution for the problem, Ensuring customer satisfaction. - SHIELDOEB ENTERPRISE LIMITED Customer care officer .Ensured customer satisfaction .Managed customers complains and provide solution to them .Ensured that follow up is properly done on any new customer coming into the organization .Answers call from customers that needs clarification about a particular products .Helped with daily time management 2017 - 2018 EMBONEF GLOBAL LIMITED, IKOT EBIDO, UYO Customer care agent (hybrid and office) Worked effectively with the production manager to ensure that lakayana drinks successfully get to the customer upon order. Enquire from customers when they will likely make the next purchase and ensured that their specifications were met. Created a platform where customers can easily drop their complains without coming directly to the company. Ensured customer satisfaction SKILLS Administrative Skills Time Management. Project management. Customer service Team work & Communication. Compliance Design and Planning Multi-tasking Research EDUCATION-UNIVERSITY OF UYO, DEPARTMENT OF FOOD SCIENCE AND TECHNOLOGY B.Sc. in Food Science and Technology -D-DAN COMPUTER SCHOOL Diploma Computer -SAINT MARY'S SENIOR SCIENCE COLLEGE, EDIENEABAK, Senior School Certificate Examination (SSCE) -SOCIAL NURSERY/ PRIMARY SCHOOL, IDU, URUAN L.G.A First School Leaving Certificate Examination (FSLCE) AWARD 2017MOST PUNCTUAL FEMALE STUDENT CLASS 015 FOOD SCIENCE AND TECHNOLOGY. Award of Recognition 2017CREATIVE IN BUSINESS Entrepreneurship Award REFERENCE. Available on request