Abajigin Hannah Aanu
Human Resources Generalist
ACIPM, HRPL
CAREER STATEMENT
Email: a
-Phone: -,-
Address: A
lagbado, Lagos
A fully committed and confident Human Resources generalist with 10 years track
record of success in acquiring and developing organization’s talents.
Over the years, I have mastered the ability of balancing the needs of employees
with that of the employers; by deploying strategic human resources policies in
line with organizational goals in order to create an environment that encourages
maximum productivity.
I am able to combine technology with related metrics to help business owners
make informed decisions
KEY SKILLS
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Emotional Intelligence
Decision Making
Effective Communication
Confidentiality
Teamwork and Collaboration
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Project Management
Situational awareness
Conflict Resolution
HR Information Software
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HRM Process Automation
Talent Acquisition
Compensation & Benefit
Training & Development
Policy Compliance
Change Management
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HR Metrics & Analytics
Employee Relations
Operational Excellence
Talent Management
Performance Mgt.
Employee Engagement
STRENGTH
EMPLOYMENT HISTORY
Estate Surveyor and Valuers
PAUL OSAJI AND CO
Human Resources Manager
April 2017 – Till date
Key Achievements
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Spearheaded the digital migration of firm’s operations
Successfully curbed absenteeism and tardiness
Reduced training cost by 25%
Introduced and encouraged knowledge sharing sessions
Developed a salary structure
Job Description
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Maintain organization staff using the outsourcing, interviewing, testing, and
recruiting processes; conducting and analyzing exit interviews; recommending
changes.
Prepare employees for assignments by establishing, conducting and supervising
orientation and training programs.
Work with sectional heads to analyze and design workflows & processes to
optimize efficiency
Maintain work structure by working with line managers to review job
requirements and specifications for all positions
Periodically conduct job evaluation and skill audit to ensure proper job
classifications and staff competencies.
Payroll Computation; ensures deductions and payments are done appropriately.
Ensure that routine and recurring functional duties associated with supporting
operating policies & procedures of the company are carried out
Conduct periodic employee satisfaction survey (ESS) to identify and highlight
individual perception of the workplace and recommend to divisional heads,
corrective measures on employee issues that border on performance,
organizational structure and development, culture, climate and general work
ethics.
Develop the HR business plan; develop and review HR policies, ensuring
compliance
Maintain a motivational climate in the organization by ensuring adequate
opportunities for career growth and development
Work with line managers to evaluate Employees performance (Appraisal)
Conduct compensation and benefits survey, within industry and business
community
Liaise with consulting firms on relevant training programmes
Monitor Discipline and Grievance procedures to ensure objectivity, fairness and
compliance in line with organization’s policies
Preparation & monitoring of the HR budget to ensure compliance
Maintain employee benefits programs, assess benefits needs and trends
and makes recommendations to management
Liaise with all statutory bodies ( PENSION, NSITF, ITF, HMO)
Software Programming & Information Technology
ETN.CONNECT LTD
Human Resources Manager
January, 2014 – March, 2017
Key Achievements
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Developed an employee handbook
Developed templates for all company operational processes
Introduced departmental weekly meetings
Developed a universal onboarding toolkit
Job Description
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Drew plans for future personnel needs
Maintained organization staff using the outsourcing, interviewing, testing, and
recruiting processes; conducting and analyzing exit interviews; recommending
changes.
Prepared employees for assignments by establishing and conducting orientation
and training programs.
Maintained the work structure by updating job requirements and job descriptions
for all positions.
Maintained human resource staff job results by counseling and disciplining
employees; planning, monitoring, and appraising job performance.
Maintained management guidelines by preparing, updating, and recommending
human resource policies and procedures.
Maintained historical human resource records by designing a filing and retrieval
system; keeping past and current records.
Ensured new recruits and documents are uploaded into the Company’s HRIS
software
Unsupervised use of HRIS software
In charge of Payroll Computation and Approval; Ensure deductions and payments
are done appropriately.
Assisted with the development of and monitors the spending of the corporate
training budget
Conducted periodic surveys to measure employee satisfaction and employee
engagement.
Monitored and advised line managers in administering disciplinary and grievances
procedures.
Administrative Manager
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Organization and Safe Keeping of fiscal documents
Ensured all financial transactions are up to date using t he Accounting and
Business Operations Software
Disbursement of cheques for expenses
Supervised and coached office manager on a weekly basis
Development and implementation of processes and procedures that improve
operational efficiency
Regular meetings with Executive Director around fiscal planning
Provided guidance to staff in resolving operational issues and problems
Setting and reviewing budgets and managing cost
Liaised with government agencies/officials
Managed the company’s social media, I write blogs and articles for the company
Managed all company’s vendors
Client Services Executive
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Handled product training and inquiries for High end clients
Assisted in resolving customer problems beyond the supervisory level in all
operational areas
Ensured Customer Service follow-up methods and procedures are complete and
meet time standards
Software Test Analyst
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Developed test cases and prioritize testing activities based on interaction with
clients
Interacted with clients to understand product requirements and design
modifications if the need arises
Executed all the test case and report errors/bugs
Carried out regression testing every time changes are made to the code to fix
errors/bugs
Senior Sales Manager
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MARYKAY NIG.
On Air Guest appearance as part of marketing strategies
Presentation and software Demonstration to prospects
Follow up to ensure conversion of prospects to clients
Fast Moving Goods
Executive Sales Consultant
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April, 2013 – November, 2013
Advised customers on the best products
Processed customer orders
Solved customer challenges professionally
Followed-up on customers and evaluated feedback
I was responsible for being up to date with product development
Devised new sales strategies,
Wrote reports on products and customers.
Organized informal meetings and get together(s) with both existing and potential
customers
Elocution and Speech Consultancy
GIM NETWORK
Speech Analyst/ Elocution Instructor
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August, 2012 – March, 2013
Attended to clients complaints on behalf of the company
Instructed Teachers, Pupils and Students on British English
Improved word and phrase pronunciation of Students, Teachers and many
individuals.
Helped students, teachers and individuals learn and practice English words using
the right accent, rhythm and intonation.
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Gave Instructions on how to pronounce words clearly; how to communicate
more effectively through voice and gesture.
Helped individuals with learning the English way of communication, interaction
and courtesy
SMART SELECT &
Hospitality Industry
VALUE MANAGE LTD
Administrative Officer
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Answered enquiries about the company
Directed clients and visitors to the appropriate contacts
Answered and made calls on behalf of the company
Invoices and bills management
Supervised the cleaners and other casual contractors
Assisted in stock keeping
Liaised with clients, suppliers and other staff
Ad-Hoc Staff
INEC
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September, 2011 –July, 2012
January, 2011 – February 2011
Supervised safety of electronic gadget and other equipment
Registered applicants
Administered voters’ cards to over 409 people within 3 weeks
Drafted and Compiled daily and detailed field reports
PARADISE SECONDARY
Course Teacher
SCHOOL, ABIA STATE
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April, 2010 – February, 2011
Imparted over 755 students in Agricultural Science and Geography, both in
Junior and Senior classes.
Conducted examinations for students
Collated scores and computed their report booklets
Institutions
EDUCATION
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Chartered Institute of Personnel Management
Carrington Heritage College for Professional Development
National Youth Service Corps (NYSC) (Abia state). University of Ibadan, Ibadan, Oyo State.
Local Government Secondary School, Ogun state Queen Diana Nursery And Primary School
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Date
2018 - - - - - 1996
CERTIFICATIONS
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Associate, Chartered Institute of Personnel Management
Professional Diploma in Human Resources Management
Professional Certificate in Human Resources Management
B.Sc. Forest Resources Management
S.S.C.E
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TRAINING
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HOBBIES
HR Metrics and Analysis
Compensation and Benefits
Project Management
Reading, Interacting with people and Travelling
REFEREES
Oluwayomi Omotara
Tope Olutola
HOD, Accounts
MD/CEO
Paul Osaji and Co
Etn.Connect
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