Strong, Aaron Gerell
40 Roy Street
Williston, South Carolina, 29853
Phone:- | Email:-Mobile first web/app/game designer that values learning, educating, and teamwork.
Experience: Cross-Platform Fullstack Development, UI/UX, and Remote Tech/Cust Support.
Skills
Front End
HTML5/CSS
JavaScript ES6
JQuery
Webpack
Cust Service
Salesforce
CRM
Slack
Back End
Server/DB
-NodeJS
-MySQL
-Apache
-REST
Platforms
-Windows
-Android
Source Control
GIT
Frameworks
Web/Desktop
-Node
-VueJS/Vuex
Mobile
-Cordova
(Android/iOS)
-Vue-Native
(React Native)
UI/UX
Rapid Prototyping
Adobe Suite
Technical Support
Small Team Consulting
Game Design
2D/Construct 2
-Web/Desktop
-Mobile/Cordova
Professional Experience
Job 1 | Intuit TurboTax Technical Support - Tech Support/Customer Service Agent
January 2018 - Present: REMOTE (Flex hours - EST A.M. and P.M.)
➔ Answered incoming calls and screenshare sessions to service customers
➔ Salesforce experience
➔ CRM experience
➔ Experience using Slack and Crowdhub to work with distributed team
Job 2 | Technical Support – Technical Support Agent
October 2018 - December 2018: REMOTE (Set hours - EST A.M.)
➔ Support ticket processing at Mogi Group on Discord
➔ Trained in HelpShift and Admin Portal
Job 3 | D.I.G. (Dream Imagination and Gifts) – STEM Project Administrator
June 2017 - May 2018: On Site - Williston, South Carolina
➔ Administered STEM projects to 1st – 8th grade students in groups of 8 to 20+
➔ Set up and troubleshot both hardware and software
➔ Assisted students and staff on assignment subject matter (Math, Science etc..)
Job 4 | Aiken Technical College: Faculty/Staff – Math Instructor/Tutor
August 2013 - August 2016: Part REMOTE/On Site - Aiken, South Carolina
➔ Instructed Math 101 with classes of 20+ students
➔ Tutored 15+ students per day in the subjects of Computer Tech (Windows, Office,
HTML5), Algebra, Probability & Statistics, Pre-calculus, Calculus, and Physics
***Professional Experience continued on page 2
Job 5 | PC Repair and Consulting – IT Technical Support
January 2012 - August 2014: REMOTE
➔ Repaired/troubleshot hardware and software
➔ Remote/In-person virus/malware assistance
➔ Web/App small project requirement prototype consulting
Education
South Carolina State University | August 2008 - May 2012 | BSc: Computer Science
Side Projects
Cross Platform Game Demos (Web + Desktop: Windows/UWP, OSx, Linux + Mobile: Android, iOS)
https://www.html5boom.ga/p/blog-page.html
Interests
Mobile App Dev
Crossplat Native
(Android+iOS)
Vplay
Vue-Native
Game Development
As Great Works of Art
(animation+music+UX)
V-Play/2D
Unity/3D
Personal Development Cryptocurrency
Exercise
As Security
Meditation
As Asset Store of Value