Aaron Banks
$65/hr
Cisco Contact Center (UCCX) and Unified Communications
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Nanaimo, British Columbia, Canada
- Experience:
- 20 years
About
- Current Government of Canada Secret Clearance
- Security Certifications and training: CISSP, CompTIA CSAP, CompTIA CySA+, CCNP-Collaboration, CompTIA Security+, CCNA (voice/route&switch), CCDA, Avaya certified (CMS, Session/System Manager), ITILv3 certified, ISFS – InfoSec (ISO 27002)
- Change management for network infrastructure and telecommunication changes
- Cisco Call Manager (10.x-11.x) build, configuration, programming, monitoring, and optimization
- Cisco contact center: CCX (10.x-11.x) scripting, CUIC (10.x-11.x) reporting tool
- Cisco Prime Collaboration Provisioning (11.6-12.6), build, configure, test, troubleshoot, support
- VMWare ESXi administration (5.5-6.5)
- Hacking / Pen-testing tools using Kali Linux, Redhat Linux, Ubuntu, CentOS, Unix system administration and scripting (Python, Bash)
- Network monitoring tools such as Wireshark, Cisco RTMT, Nmap, Ntop
- Data Analysis
- Documentation – network, custom call center, training, etc.
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