Aamir Ali

 WORK EXPERIENCE 2 MAY 2023 – Till Date Patna, India OPERATIONS MANAGER SWISS PHARMACY (A unit of Swiss Group) Provide inspired leadership for the organization. Assist in making important policy, planning, and strategy decisions. Develop, implement and review operational policies and procedures. Help promote a company culture that encourages top performance and high morale. Conduct surveys to find the new locations & identify potential infrastructure where the new shops can be opened. Oversee budgeting, reporting, planning, and auditing. Work with the board of directors to determine values and mission, and plan for short and long-term goals. Identify and address problems and opportunities for the company. Plan and implement proper marketing plan for the organization. Enhance communication of staff with the Top-Level Management. Conduct frequent visit to stores to identify potential problems and brief the top management to take corrective measures. Ensure that proper stocks are maintained. Overview sales of all the branches and ensure that sales are not fluctuating frequently. Ensure timely collection of credit sales, if any. Strive to enhance patient care and satisfaction. Ensure that requirements of doctors who are providing OPD facility at the attached clinic are fulfilled in timely manner. 3 JUL 2021 – 2 MAY 2023 Darbhanga, India BUSINESS DEVELOPMENT MANAGER MAGNA DIAGNOSTICS Primary point of contact and build long-term relationships with other organizations to achieving revenue goals. Build new client relationships and deliver exceptional client service on a day-to-day basis Researching, planning, and implementing new target market by organizing camp and other activities. Tie-up with doctors, general practitioners and nursing homes. Tie- with 4 corporate organizations like Health India insurance company and LIC (Life insurance corporation) Manage facilities, equipment, supplies, personnel and resources in relation to cost containment Hiring and training of employees for the administrative department. Supervise daily administrative operations Ensuring high standards of service and patient care. 1 JUN 2020 – 30 JUN 2021 Raxaul, India ADMINISTRATION MANAGER HOLYCURE HOSPITAL PVT.LTD Hiring and training of employees for the administrative department. Supervise daily administrative operations Develop and implement effective policies for all operational procedures Manage contracts and relations with customers, vendors, partners, and other stakeholders. Manage floor management, efficiency, and employees Oversee hospital data management and compliances Plan and execute medical camps. Provide financial counseling to patients. Ensure excellent patient care service. Coordinating with all the departments and ensuring smooth functioning for all Conducting meetings and conferences and making presentations for higher management Counseling and resolving potential issues with patients. 16 JUN 2016 – 20 FEB 2020 Noida, India DIGITAL MARKETING - TEAM LEADER THINKRACE TECHNOLOGY Leading Team Plan and monitor the ongoing company presence on social media (Twitter, Facebook, LinkedIn YouTube, etc.) Be actively involved in SEO efforts (keyword, website Traffic, image optimization, etc.) Launch optimized online adverts through Google Adwords, Facebook, etc. to increase company and brand awareness Provide creative ideas for content marketing and update the website Measure the performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, GWT, etc.) Handling 7 websites and updating all On page activity Graphic Designing Making videos for products and company & collaborate with designers to improve user experience. 10 JUN 2017 – 24 JUL 2018 New Delhi, India FOUNDER MUNCHIES- THE FEEL OF HUNGER Established and successfully managed an independent café in Delhi, catering to diverse clientele. Developed and implemented a strategic business plan, resulting in increased revenue and customer base. Oversaw all aspects of daily operations, including staff management, inventory control, and budgeting. Created a welcoming and customer-centric environment, ensuring exceptional service and customer satisfaction. Fostered strong relationships with suppliers and vendors, ensuring high-quality ingredients and cost-effective purchasing. Implemented efficient systems for order processing, inventory management, and financial record-keeping. Recruited, trained, and mentored a team of employees, fostering a positive work environment and ensuring staff productivity. 1 JUL 2015 – 25 MAY 2016 Gujarat, India PIPING ENGINEER PUNJLLOUD LTD Worked as structure and piping engineer in Reliance J3 Project Supervision of Mechanical work as per drawing and specifications Planning & execution of work and load balancing of workers to prevent job breakdowns. Reporting to Project Manager about progress of work, handling sub-contractor EDUCATION AND TRAINING 17 AUG 2020 – 30 APR 2022 Darbhanga, India MASTERS IN BUSINESS ADMINISTRATION Lalit Narayan Mithila University Address Darbhanga, Darbhanga, IndiaWebsite https://lnmu.ac.in/ 1 AUG 2011 – 15 JUN 2015 Lucknow, India BACHELOR OF TECHNOLOGY Dr. A. P. J. Abdul Kalam Technical University Address istar Yojna, AKTU CDRI Rd, Naya Khera, Jankipuram, Lucknow, India 4 APR 2009 – 4 APR 2011 Patna, India HIGH-SCHOOL BSEB Website https://aktu.ac.in/ Address Patna, Patna, India Website http://secondary.biharboardonline.com/ LANGUAGE SKILLS Mother tongue(s):HINDI Other language(s): UNDERSTANDINGSPEAKINGWRITING ListeningReadingSpoken Spoken interaction Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user SKILLS Project management |Strong decision maker | Complex problem solver | Digital Marketing | Customer Service and Satisfaction | Staff Management | Strategic planning | Entrepreneurship and Business Development | Business planning | Operations Management DIGITAL SKILLS Internet user | Microsoft Office | Analytical skills |Skype Zoom | social media | Graphic Designer | social media | Google webmaster |Google AdWords | Wordpress