Aaliyan Ahmed | Freelancer Resume

Aaliyan Ahmed Sales Team Lead | Appointment Setter | Cold Calling Expert Dynamic and results-driven sales leader with 15+ years of hands-on experience in appointment setting, cold calling, inside sales, and team leadership, starting from 2009. Currently leading a 5-star rated virtual assistant team on Upwork, delivering top-tier campaigns for U.S.-based companies. Having worked on 20+ campaigns, including launching new projects, I bring deep industry knowledge, team-building strength, and process efficiency. Recognized for exceptional communication, strong team oversight, and building systems that scale results. Professional Experience: Upwork – Top Rated Plus Talent (Ongoing) Founder | Sales Strategist | 2020 – Present 🌐 Upwork Profile: upwork.com/freelancers/~016e6a49c53e7669ff ● Built a Top Rated profile with a 100% Job Success Score, Contact: 📍 Bungalow 34, Circular Road, Abbottabad, Pakistan 📞 - | ✉️- Core Competencies: Cold Calling & Warm Transfers (★★★★★) Appointment Setting & Lead Generation (★★★★★) Team Leadership & Supervision (★★★★★) Sales Coaching & Quality Assurance (★★★★★) CRM & Lead List Management Sales Pitching & Closing Admin Operations | Recruitment | Onboarding ranking in the top 10% of global talent. ● Achieved elite status in under 3 years (many take several years to reach it). ● Currently managing a 5-star VA sales team with consistent delivery and praise. ● On track to reach the Top 1% of global freelancers through continued performance. U.S. Market Experience – B2B Local Outreach Education: Bachelor’s Degree in Arts - 2016 Hazara University, Mansehra Upwork: Team Lead | Appointment Setter | Jan 2022 – 2025 ● Represented IndoorMedia and vendors (Vons, Fry’s, Ralphs) in B2B outreach across U.S. markets. ● Set high-quality appointments for in-store advertising with local Technical & Communication Skills: businesses. ● Promoted to Team Lead – manage, train, and QA a team of cold callers. CRM Tools: HubSpot, Zoho, ● Handle backend operations: lead list building, live monitoring, Pipedrive, GoHighLevel performance tracking, and appointment reports. Upwork: GetEmail.io (DnB Dun & Bradstreet Venture – Upwork Contract) Inside Sales Account Manager / Customer Success Manager | Aug 2021 – Apr 2025 ● Drove new business via email marketing, calls and Video demos, scheduling; closed monthly subscription deals. ● Handled CRM, client onboarding, and post-sales customer support. ● Conducted tool demos, negotiated pricing, and ensured client success. =============================================== Work BPO: Sales Executive | Aug 2018 – Apr 2021 ● Pioneered U.S. Electronic Logging Device (ELD) sales for Simple Truck USA. And Final Expanse Insurance closing and Retention. ● Delivered strong sales results in a competitive, fast-paced compliance sector. Telex BPO Floor Manager | Feb 2017 – Jun 2018 Dialers: Vicidial, Mojo, Five9, RingCentral, LeadsRain Google Workspace, Slack, Microsoft Excel Voice Support, Live Monitoring, Email Sequences Excellent spoken & written English (U.S. Accent Familiarity) Client Testimonials & Achievements: ★ 100% Job Success Score on Upwork ★ 5-Star Ratings across all Sales & Admin contracts ● Oversaw multiple sales teams (Home Security, Solar, Medical Braces). ★ Worked on 20+ campaigns across ● Led training, QA, and campaign launches. industries, including fresh launches J-Telemarketing Built new teams from scratch and increased floor-wide conversion rates. Senior Closer | Jan 2016 – Mar 2017 ● Closed warm transfers for U.S. security and Final Expense Insurance campaigns. ● Managed follow-ups and ensured successful installation appointments. Languages: English ★★★★★ Urdu ★★★★★ Punjabi ★★★★ Arabic ★★★ Ion Resource Group (IRG) Business Development Executive | Feb 2009 – Sep 2013 ● Qualified U.S. customers for debt consolidation and credit offers. ● Built rapport and trust through expert communication and closing techniques References Available upon request — including client reviews and voice sample links .