Adelfa Jesselle “Aa” Punzalan
Santa Ana, Manila 1009
- •-• ph.linkedin.com/in/aapunzalan
Profile
Adaptable, creative and passionate human resource practitioner dedicated to improving processes and train individuals in an
environment based on mutual respect and collaboration. Committed to helping individuals identify and develop their own passions while
becoming successful, confident in their chosen career paths.
Education
Polytechnic University of the Philippines
Masters in Psychology Major in Industrial Psychology
Minor in Clinical Psychology
Expected Graduation: 2020
BS Clinical Psychology
Dec 2013
Professional Experience
Human Resources and Administrative Manager (Consultancy, project based)
Human Resources Department – Upteam Corporation Limited (Hongkong)
March 2018 – June 2019
Philippine Employer: Penbrothers International
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Pioneered the Human Resources Department
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Recruitment, Employee Relations and Talent Management
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Job description creation and revisions
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Strategies and executes sourcing and recruitment plans
o
Organizes onboarding/induction schedule for new hires
o
Process off-boarding and conducts exit interviews
o
Creates new and revises policies for implementation
o
Grievance and disciplinary procedures
o
Performance review and appraisals
o
Knowledgeable in Philippine Labor Law
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Procurement, Office Management and Asset Management
o
Budget management
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Managing office and pantry supplies
o
Asset tagging and asset disposal
o
Office maintenance
o
Office items procurement
Achievements
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Improved recruitment and onboarding to reduce turnover rates of employees during their first two weeks.
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Placed an attendance, inclement weather and WFH policy that reduce tardiness to 50% within the company within its 2 months of
implementation
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Created and implemented the company job classification, level, and salary increase policy that resulted to objective management
of employee career development.
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Implemented the Mid-year and Annual Performance Review that resulted to increase of alignment between managers and
employee.
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Implemented the FTE analysis per department that resulted to better forecasting and reduce employee turnover due to stress
and overwork issues.
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Designed and implemented automated recognition program that promotes timely recognition, inclusivity and support individual
and group recognition.
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Designed, formulate and implemented an in-house HRIS system that catered to the needs of the company with collaboration with
our IT-Tech team.
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Increase physical wellness score from 4.9 points to 7.2 during the 5 months of implementation.
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Revised company’s team values
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Revised company’s handbook
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Created and revised core policies for the company such as WFH & attendance policy, recruitment process, training policy and
others.
People Operations Executive (Consultancy, project based)
People and Culture Department – Liberty Wireless Pte. Ltd. (Circles.Life - Singapore)
October 2017 – March 2018
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In-charge of the PH Human Resources
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Recruitment, Employee Relations and Talent Management
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Job description creation and revisions
o
Strategies and executes sourcing and recruitment plans
o
Maintains applicant and resume tracking systems and performing the accurate and timely input of data
o
Organizes onboarding/induction schedule for new hires
o
Process off-boarding and conducts exit interviews
o
Prepares and extend job offers and employment contracts for potential hires
o
Performs standard reference and background checks for non-exempt positions
o
Creates new and revises policies for implementation
o
Grievance and disciplinary procedures
o
Performance review and appraisals
o
Knowledgeable in Philippine and Singapore Labor Law
•
Payroll and Timekeeping
o
Leave management
o
Timesheet monitoring
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Procurement, Office Management and Asset Management
o
Budget management
o
Managing office and pantry supplies
o
Asset tagging and asset disposal
o
Expense claims
o
Office maintenance
o
Office items procurement
•
Vendor Management
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In charge of negotiation, draft and review contracts entered into by and for the company including, but not limited to,
employment contracts, vendor contracts, etc. (Philippines site only)
o
Vendor management
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IT Management
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Basic troubleshooting
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Laptop maintenance, upgrades reformatting and etc.
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Other ad-hoc tasks
Achievements
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Set up the new PH office during my first 2 months in the project.
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Grew the company from 8 people to 25 people during my tenure.
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Set up the PH Vendor for hiring.
Implemented forecasting of hiring in relation to supplies management.
Human Resource Officer
Human Resource Department – Manpower Outsourcing Services Inc. (ManpowerGroup)
August 2016 – October 2017
Coordinator, Talent Acquisition
Corporate Recruitment Department – Convergys Singapore Holding Pte. Ltd
April 2013 – August 2015
Recruitment Staff – Employee Referral Program
April 2012 – April 2013
Marketing Department – Convergys Philippines (Outsourced from SL Temps)
Teaching Experience
Lecturer II
September 2018 – Present
CIIT College of Arts and Technology
General Education Department
Quezon City, MM
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Teaches Understanding the Self as part of the general education curriculum.
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Uses online learning management system to organize content and communicate with students.
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Designs new syllabus each term for new sets of students.
Instructor II
July 2015 – July 2016
University of Perpetual Help System DALTA
College of Arts and Sciences, Department of Psychology
Las Piñas, MM
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Taught General Psychology, Developmental Psychology and Theories of Personality classes for first-year foreign college students.
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•
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Taught Sociology, Abnormal Psychology, Learning & Cognitive and Clinical Psychology classes for second-year foreign college students.
Used online learning management systems to organize content and communicate with students outside of class to encourage clarity and
transparency.
Handled fourteen (14) sections of foreign students.
Teaching Interests
General Psychology, Theories of Personality, Social Psychology, Abnormal Psychology, Clinical Psychology
Character References
Available upon request
