We are looking for a skilled Zenoti IT Specialist to support, manage, and optimize our system operations. The ideal candidate has hands-on experience with Zenoti and can handle both technical setup and day-to-day system support.
Key Responsibilities
- Manage and maintain the Zenoti platform (POS, CRM, scheduling, inventory)
- Configure system settings, user roles, and workflows
- Handle onboarding and implementation of new locations or users
- Troubleshoot system issues (bookings, payments, reports, etc.)
- Provide technical support to internal teams and clients
- Assist with system integrations (payment gateways, marketing tools, etc.)
- Generate reports and ensure data accuracy
- Train staff on proper system usage
Requirements
- Proven experience working with Zenoti (required)
- Background in IT support, system administration, or SaaS platforms
- Strong troubleshooting and problem-solving skills
- Experience with system configuration and user management
- Experience with POS or CRM systems
- Good English communication skills (written and verbal)
- Ability to work independently and handle multiple tasks