Hiring: Sales Operations & Enablement Manager
Location: Lagos
We're looking for a Sales Operations & Enablement Manager to own the tools, workflows, reporting, and operating discipline behind our sales process — ensuring it's implemented, followed, and accurately reflected in our systems.
What You'll Do:
✅ Implement and maintain the sales process — clear workflows, required info, and exit criteria for each stage
✅ Own the CRM and sales tools — stages, fields, ownership, dashboards, and reports
✅ Drive process adoption across SDRs, Sales Executives, and Account Managers
✅ Maintain pipeline discipline — flag stale leads, overdue follow-ups, and incomplete records
✅ Develop regular sales reporting on activity, opportunities, onboarding, and pipeline performance
✅ Turn sales data into actionable insights — conversion gaps, bottlenecks, drop-off points
✅ Support sales forecasting with an accurate view of opportunities and conversion probability
✅ Improve handovers between SDRs, Sales Executives, Compliance, Treasury, and Account Managers
✅ Track customers through onboarding and first transaction, flagging delays and blockers
✅ Maintain sales documentation, training materials, and playbooks
✅ Support performance and incentive reporting with clean, accurate underlying data
What We're Looking For:
🔹 3–5 years in sales operations, revenue operations, commercial operations, or sales enablement
🔹 Hands-on CRM management experience (workflows, stages, dashboards, reports)
🔹 Strong grasp of sales pipelines, lead management, conversion tracking, and forecasting
🔹 Strong analytical skills — able to turn data into practical business insights
🔹 Advanced Google Sheets or Excel proficiency
🔹 Highly organized, detail-oriented, and able to juggle multiple priorities
🔹 Confident communicator, able to establish and enforce operating standards
🔹 Experience building sales processes, SOPs, or playbooks
🔹 Comfortable working across sales, account management, compliance, treasury, and ops
🔹 Fintech, payments, banking, FX, logistics, trade, or B2B sales ops experience is a plus
🔹 Understanding of cross-border payments or international trade is a strong advantage
Why Join us?
Be part of a fast-growing cross-border payments company
Work closely with sales, treasury, ops, and compliance teams
Gain hands-on exposure to fintech, FX, and commercial operations