Job title: Marketing & Client Engagement Coordinator
Type of employment: Part-time (Remote)
Shift Schedule: 12:00 PM to 4:00 PM PST (4 hours)
Rate: $5/hr - $9/hr
About the Employer:
A trusted provider of premium holiday and architectural lighting solutions, serving both residential and commercial clients. With a reputation built on quality, creativity, and customer satisfaction, they transform spaces through customized lighting designs that enhance ambiance and create memorable experiences. Their team takes pride in delivering innovative solutions while maintaining long-term relationships with clients.
Responsibilities:
- Prepare professional introductory emails with company summary, testimonials, and qualifying questions.
- Conduct follow-ups with clients and maintain accurate records in Zoho CRM.
- Create and distribute client surveys, gather feedback, and present insights to management.
- Develop and manage content across Instagram, TikTok, LinkedIn, and Facebook.
- Transform raw videos and photos provided by the team into engaging content for social media.
- Produce eye-catching graphics, reels, and short-form videos with viral potential.
- Draft and send personalized, value-driven email campaigns.
- Update the company’s website and LinkedIn profile with fresh and relevant content.
- Build Zoho CRM templates and automation workflows to enhance client onboarding and communication.
- Track email campaign and social media performance, recommending improvements as needed.
Required Skills and Qualifications:
- 2+ years of experience in marketing, social media, or client communications.
- Proficiency in Zoho CRM, email campaigns, and automation tools.
- Strong written and verbal communication skills.
- Hands-on experience in content creation, video editing, and use of AI-based creative tools.
- Strong organizational skills with keen attention to detail.
- Portfolio showcasing previous content creation, design, or social media work.