We are hiring a Phone Sales Representative & Customer Support Specialist to assist customers for a US-based clothing brand.
This position requires someone who has previous experience working in phone sales or telesales for an apparel or fashion brand and is comfortable interacting with customers over the phone.
- Handle customer calls related to products, orders, and support
- Provide product recommendations and sizing assistance
- Convert inquiries into successful sales
- Conduct follow-up calls with interested customers
- Maintain accurate records of customer interactions in CRM
- Provide a professional and friendly customer experience
- Experience in phone sales or telesales
- Experience working with a clothing, fashion, or apparel brand
- Strong communication and customer handling skills
- Experience using CRM systems or customer support tools
- Ability to communicate clearly with customers
- Reliable internet and professional work environment
- Experience with Shopify stores
- Experience handling e-commerce customer service
- Sales-driven mindset with strong customer service skills