Salary: Up to ZAR 14,000/month (final amount based on skills and experience)
Work Setup: 100% Remote – Independent Contractor
Hours: UK Business Hours, Monday–Friday
Location: South Africa
Holidays: TBD
Recruitment Process: Possible multiple client interviews and assessment
We are seeking a motivated and results-driven Outbound Sales Agent / Appointment Setter for a rapidly expanding UK-based company specializing in eco-friendly insulation and energy-saving solutions for residential and commercial properties.
The role involves high-volume outbound calling to UK customers, qualifying prospects based on their energy-efficiency needs, and securing qualified appointments for the UK field sales team. The ideal candidate has proven cold-calling or appointment-setting experience, excellent English communication skills, and the resilience to work in a target-driven environment.
- Make high-volume outbound calls to prospective UK customers.
- Present products professionally and consultatively.
- Identify customer needs and qualify sales opportunities.
- Secure a minimum of 2 confirmed appointments per day.
- Accurately maintain customer information and call records in the CRM.
- Participate in training, coaching, and team meetings.
- Handle objections professionally and maintain strong customer rapport.
- Minimum 1 year of proven experience in outbound sales, cold calling, or appointment setting.
- Experience with or willingness to learn Hostcomm predictive dialer.
- Flawless spoken and written English with a professional telephone manner.
- Strong active listening, objection handling, rapport-building, and consultative selling skills.
- Self-motivated, resilient, target-driven, reliable, and able to work independently.
- Good computer literacy and experience with CRM systems and Microsoft Office or Google Workspace.
- Minimum 2 booked appointments per day.
- Consistent outbound call volume and talk-time activity.
- Compliance with call scripts and quality standards.
- Accurate and timely CRM updates.
- Performance-based conversion bonuses may be available when appointments convert into completed sales.
Candidates must have:
- Reliable desktop or laptop suitable for business applications.
- High-speed fibre internet with backup connectivity for stable VoIP calls.
- Quality USB headset with noise-cancelling microphone.
- Quiet, professional, and isolated home workspace.
Desirable: UK B2C/B2B outbound calling experience and background in home improvement, construction, renewable energy, or insulation.