The Role:
Our client is looking for a Client Engagement Associate, who will be responsible for connecting with clients and booking coaches for them based on their business needs. This role will manage a group of coaches and will utilize CRM software and marketing channels in aiming to keep them engaged. The Client Engagement Associate is also expected to provide part-time support for the back-office team.
Location: Must be residing in the Philippines– Remote.
Environment: Philippines and International Teams.
Language: Advanced English (B2+ - C1).
Timezone: 8:00 AM – 5:00 PM Eastern Daylight Time (8:00 PM – 5:00 AM Philippine Standard Time), follows Philippine holidays
Employment Type: Full-time
Requirements:
- A Bachelor’s degree in the related field is preferred
- At least one year of experience in lead generation and/or appointment setting for international clients
- Ability to qualify and prioritize leads effectively
- Demonstrated success in client engagement with measurable results
- Strong written and verbal English skills
- Detail-oriented and has excellent time management skills
- Ability to own tasks and be a team player
- Experience in a multi-client environment
- Strong computer aptitude, which includes expertise with Microsoft 365 applications
- Ability to function in an autonomous environment—independent worker, self-directed
Responsibilities:
- Select, engage, and book people using LinkedIn Recruiter
- Manage up to 8 coaches daily and help generate at least 300 leads daily via LinkedIn Recruiter
- Utilize marketing channels such as LinkedIn Recruiter and texting depending on the project
- Use pre-written scripts for engagement and be able to go "off-script" as necessary after training
- Utilize and be proficient with ESC2 (CRM), and You Can Book Me
- Required to place outbound calls when needed