Position: Global Marketing Operations Manager
Location: Remote
Reports to: Founder / Head of Marketing: Telly Paul Lenscap Ltd New Zealand
About the Launch:
We are on the brink of launching an innovative new app to a global audience. we are building the engine for a powerful, synchronized global launch. We need a strategic operator to be the conductor of this orchestra.
The Mission:
Your core mission is to streamline, coordinate, and empower a marketing team. You will transform individual efforts into a cohesive, data-driven, and high-impact global marketing machine. You will own the operational framework, ensuring consistency in brand message while enabling local relevance and agility.
Key Responsibilities:
- Central Command & Communication: Act as the single point of contact and coordination Run weekly syncs, disseminate key updates from leadership, and ensure clear, two-way communication flows.
- System & Process Architect: Build and implement the operational playbook: brief templates, reporting standards, asset management systems, and approval workflows to eliminate chaos and redundancy.
- Performance Dashboard: Establish a unified dashboard to track key launch metrics (acquisition, activation, regional performance) across all teams. Analyse data to identify wins, bottlenecks, and opportunities for optimization.
- Resource & Asset Management: Ensure all teams have the core marketing assets, tool access, and guidelines they need to execute effectively. Prevent reinvention of the wheel.
- Risk & Bottleneck Anticipator: Proactively identify logistical, technical, or communication challenges across the global effort and solve them before they impact the launch timeline.
- Best Practice Cultivator: Create a forum for marketers to share successful tactics, creative ideas, and local insights, fostering a collaborative "centre of excellence."
Who You Are:
- A logistical mastermind who thrives on creating order and efficiency.
- An exceptional communicator, fluent in translating strategy into actionable tasks for diverse, remote teams.
- Proactive and solutions-oriented, with a "get it done" attitude. You don't just identify problems; you solve them.
- Comfortable with data and analytics, using metrics to guide decisions and prove impact.
- Calm under pressure, excelling in a fast-paced, pre-launch environment.
- Experienced with project management tools (e.g., Asana, Trello, ClickUp, Jira) and communication platforms (Slack, Zoom).
Experience Needed:
- 1 to 5 years in marketing operations, project management, or as a marketing manager in a global/multi-team environment.
- Proven track record of managing complex, cross-functional projects with multiple stakeholders.
- Experience with app launch marketing is a significant plus.
- Fluency in English is essential; additional languages are a bonus.
What We Offer:
- A pivotal, high-visibility role at the heart of a global product launch.
- The opportunity to build a scalable operations function from the ground up.
- Work with a dynamic, international network of marketing professionals.
- Competitive compensation and the flexibility of a remote-first environment.
Ready to Orchestrate Our Global Launch?
To apply, please send your brief cover letter explaining one process you would implement in your first week to align an amazing marketing team.