As a Global Donor Operations & Virtual Support Specialist, you will play a key role in supporting donor verification processes, assisting nonprofit partners, and maintaining the integrity of our fundraising systems.
This position combines administrative precision, donor support coordination, and secure payment verification oversight.
- Assist with donor record reviews and verification processes within secure internal systems
- Monitor and reconcile donation activity via authorized payment gateways
- Support compliance checks to ensure proper documentation and reporting standards
- Communicate professionally with internal teams regarding flagged transactions or discrepancies
- Provide virtual administrative support to partnered charities and small nonprofit organizations
- Maintain confidentiality and handle sensitive financial information responsibly
- Assist with onboarding documentation for nonprofit partners as required
- Prepare internal summaries and reports for operational oversight
This role may require controlled access to company-authorized payment gateway systems strictly for the purpose of verifying donor transactions and maintaining financial transparency.
All access is monitored, permission-based, and governed by internal compliance protocols.
Integrity, discretion, and professionalism are essential.
As part of our operational expansion into Australia:
- Qualified candidates based in Australia (or willing to relocate) may receive structured onboarding support.
- For exceptional candidates, necessary visa-related guidance may be provided where applicable.
- Any approved visa support costs would be covered by the organization in accordance with company policy and local regulations.
- Strong attention to detail and organizational skills
- Experience in virtual assistance, nonprofit operations, financial administration, or donor support is preferred
- Comfortable working with secure digital systems and financial data
- Excellent written and verbal communication skills
- High level of integrity and professionalism
- Ability to work independently in a remote environment
- Basic understanding of compliance, reconciliation, or financial review processes is an advantage
To protect our partners and donor community, a mandatory manual background verification process is required prior to employment.
This includes standard checks to ensure candidates have no history of financial misconduct, fraud, or criminal activities that would conflict with fiduciary responsibilities.
We are committed to maintaining a secure and trustworthy environment for the charities and communities we serve.
- Competitive compensation based on experience
- Remote-friendly work structure
- Structured onboarding and training
- Opportunity to contribute to meaningful global impact
- Career growth within a mission-driven organization
- Potential visa support for qualified international candidates relocating to Australia
At Donorbox, we believe secure fundraising technology can empower charitable organizations to serve elderly communities, small businesses, grassroots initiatives, and underserved populations more effectively.
If you are passionate about operational excellence, ethical financial stewardship, and supporting charitable impact at scale, we would love to hear from you.
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