At AgencyCRM.com, we are expanding our team and looking for a Filipino Customer Service Representative to provide excellent client support and ensure a smooth customer experience. This beginner-friendly role is ideal for those starting an online career, with training provided and no prior experience required.
Responsibilities
- Respond to customer inquiries via email, chat, or phone in a timely and professional manner.
- Provide accurate information about products, services, and processes.
- Handle customer concerns, complaints, and issues with patience and empathy.
- Escalate complex issues to the appropriate team when needed.
- Keep records of customer interactions and update CRM tools.
- Support the team with other administrative or service-related tasks as required.
Requirements
- No experience required; full training will be provided.
- Basic computer skills (typing, Microsoft Office/Google Workspace).
- Strong written and verbal communication skills.
- Good problem-solving abilities and attention to detail.
- Ability to remain calm and professional in challenging situations.
- Self-motivated and able to work independently.
How to Apply:
Please apply directly through Hubstaff Talent. Only applications submitted via this platform will be considered.