Brand You Creative Agency is seeking a highly competent Executive Assistant Manager to work directly with the Managing Director to support the operational, project, and systems backbone of the agency.
The Executive Assistant Manager will provide high-level strategic, operational, and administrative support to executive leadership while also serving as a central coordinator for projects, systems, and process optimization across the organization. This role requires a highly organized, proactive, and technologically advanced professional with strong project management capabilities, deep automation and AI literacy, and hands-on experience with Bitrix24.
The successful candidate will act as a bridge between leadership and teams, ensuring seamless execution of projects, effective communication, and continuous improvement of workflows through automation and intelligent systems.
Provide direct operational and administrative support to the Managing Director.
Manage executive schedules, priorities, meetings, and confidential correspondence.
Prepare executive reports, presentations, briefs, and internal communications.
Track leadership decisions and ensure follow-through across teams.
Act as a gatekeeper and liaison between leadership and internal/external stakeholders.
Plan, coordinate, and manage internal and client-facing projects.
Create project timelines, task allocations, milestones, and delivery frameworks.
Monitor progress, risks, bottlenecks, and team performance.
Ensure projects align with agency standards, deadlines, and quality expectations.
Run project check-ins, document outcomes, and track action items.
Analyze internal processes and identify opportunities for automation.
Design and deploy automated workflows to reduce manual effort and errors.
Build and maintain SOPs for recurring operational and project processes.
Integrate tools and systems to improve efficiency and scalability.
Continuously improve agency workflows for speed, clarity, and accountability.
Use AI tools to enhance reporting, planning, documentation, and productivity.
Support leadership with AI-driven insights and decision support.
Implement AI solutions across project management, CRM, and operations.
Train and guide team members on effective and ethical AI usage.
Stay updated on AI trends relevant to creative, digital, and agency operations.
Serve as the primary administrator of Bitrix24 for Brand You Creative Agency.
Manage CRM pipelines, task boards, workflows, automations, and reports.
Configure permissions, dashboards, notifications, and performance tracking.
Ensure data accuracy, system adoption, and ongoing optimization.
Onboard and train team members on effective Bitrix24 usage.
Support daily operations across departments and teams.
Enforce reporting standards (SOD/EOD, project updates, performance tracking).
Assist with onboarding, offboarding, and internal documentation.
Ensure compliance with internal policies and procedures.
Maintain a high level of professionalism, discretion, and confidentiality.