We are seeking a reliable, remote freelance Customer Support Specialist to assist our team on an ongoing hourly basis. In this role, you will handle day-to-day administrative tasks, manage communication channels, and support our active recruitment operations. This is a long-term freelance collaboration with steady weekly hours.
Key Responsibilities:
- Respond to customer inquiries professionally via email and designated platforms.
- Coordinate calendars and schedule interviews with project stakeholders.
- Maintain organized administrative records and update internal project documentation.
- Provide general administrative and recruitment support as needed.
- Communicate efficiently and professionally with internal team members.
Required Qualifications:
- Strong written and spoken English communication skills.
- Excellent organizational and time-management abilities.
- Ability to work independently in a remote environment.
- Reliable internet connection and personal computer setup.
- Proficiency with standard office tools (Microsoft Office or Google Workspace).
Preferred Experience (Any of the following is a plus):
- Customer service, helpdesk, or technical support ticketing.
- General administrative or call center experience.
- Virtual assistant or recruitment coordination support.
If you are organized, dependable, and looking for a steady, long-term freelance project, please submit your proposal with your hourly rate and relevant experience.