Customer Service Representative (Remote) Strictly US Residents Only full time

Fully Remote – Strictly US Residents Only Employment Type: Full-Time / Contract

About the Role: Datatricks AI is seeking a dedicated Customer Service Representative to join our growing remote team. In this role, you will be the frontline voice of our company, providing exceptional support and ensuring a seamless experience for our users within our AI-driven ecosystem.

Key Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and live chat.

• Troubleshoot and resolve customer issues with a high degree of empathy and technical clarity.
• Maintain detailed records of interactions within our CRM system.
• Provide feedback to the product team on recurring customer concerns to help improve our AI workflows.

Requirements: * Residency: Must currently reside within the United States (Non-negotiable).

• Experience: 1–3 years in a customer service or client-facing role.
• Communication: Excellent written and verbal communication skills.
• Technical Skills: Familiarity with AI tools, data platforms, or SaaS environments is a strong plus.
• Workspace: A quiet, dedicated home office with high-speed, reliable internet.

Compensation: * Competitive hourly rate commensurate with experience.

• Opportunity to work at the forefront of AI technology.