Chief of Staff - Ecommerce Operations full time

Lyfe Hardware HQ: Delhi NCR, Delhi, India Remote job Jul 8

📍 Remote (EST Overlap Required) | 🧠 8–12 Years Experience

About Lyfe Hardware

Lyfe Hardware is a fast-growing US-based ecommerce brand in the architectural and home hardware space, scaling across Shopify, Amazon, and major marketplaces. We’re building a high-performance, tech-enabled operations engine and need someone who understands ecommerce deeply and can drive execution at speed.

This is a high-impact leadership role working directly with founders. You will act as the operational backbone of the business—owning execution across ecommerce, marketing, catalogue, and product teams. This is not a coordination role; you will drive outcomes, bring structure, and ensure things get done.

  • Own end-to-end execution of cross-functional projects (ecommerce, marketing, product)
  • Translate founder vision into clear plans, timelines, and accountability
  • Coordinate marketing campaigns across creative, paid ads, email, and content teams
  • Build simple, effective SOPs, workflows, and tracking systems
  • Use tools like Asana to manage projects and ensure visibility
  • Identify inefficiencies and implement automation (Zapier, Make, n8n, AI tools)
  • Align teams across ecommerce, marketing, catalogue, and support
  • Proactively solve problems and ensure timely delivery of projects
  • 8–12 years in ecommerce or startup environments
  • Hands-on experience with Shopify, Amazon, or similar platforms
  • Strong understanding of marketing execution (CAC, ROAS, funnels)
  • Proven ability to manage teams and drive results
  • Experience building systems, SOPs, and processes from scratch
  • Comfortable in fast-paced, ambiguous environments
  • Strong communication skills and ability to work with remote teams
  • Tech-savvy with interest in automation and AI
  • Experience working directly with founders or leadership teams
  • Exposure to catalogue management or product launches
  • Hands-on experience with automation tools and AI
  • Knowledge of SEO, marketplaces, or ecommerce analytics
  • Direct access to founders with high ownership
  • Real impact on business growth and operations
  • Remote flexibility with EST overlap
  • Fast-paced, execution-driven environment
  • Tech-forward, automation-first culture
Requirements
Availability:
Full-time (40 hrs/wk)
Languages:
English
Negotiable rate