Emenac Call Center Services

Services - One Step Ahead

Emenac Call Center Services came into being in 2003 as a sister company of Emenac Inc. Today Emenac Call Center Services enjoys the status of being a fully equipped virtual call center offering a complete range of call center services as well as internet-based non-voice contact center services. Having been in the field since over a decade now, the company enjoys fully expert call center team, capable of handling services for many different industries and businesses.

Some of the Major Services are:

• Virtual Administrative Assistance
• Customer Support
• Live Chat Support
• Email Handling
• Phone answering (Inbound Sales)
• Telemarketing (outbound sales)
• Technical support
• Calendar management
• Data Management
• Online research

Emenac Call Center Services has gathered sufficient expertise in providing services exactly according to the needs of each client. Some of the reasons why it must be the choice of businesses are:

• If customer retention or better business-customer relations are the need, we lead welcome and feedback calling

• Businesses looking to have all important calls from corporate clients answered with a proper reception and transferred to right department can make use of our business answering services. Our business answering agents have all the business answering ethics required to answer these calls

• A well-equipped Quality Assurance Department of Emenac Call Center Services works at all times to ensure high service quality. Live call monitoring and call recording are also facilitated

• Emenac Call Center Services have the capacity to work 24/7 if needed and even handle urgent or overflowing calls

• Highly trained agents, well-equipped call centers, complete electricity backup and well-planned seating arrangements make “Emenac Call Center Services” a perfectly reliable onshore as well as offshore outsourcing facility

Boasting numerous skills and a vast experience having worked with around 20 industries, our agents have the capabilities to fulfill the needs of each client perfectly. In a nutshell, Emenac Call Center Services can be said to be having the right strategy that is needed to bring success out of a business.