Wahyu Cahyono

Dear Recruitment Manager, First of all I would like to introduce myself, my name is Wahyu Cahyono, I live in Jakarta Indonesia. I have been working as an IT Professional in an IT Operation unit for sixteen (16) years. Since January 2016 to May 2017 I have worked at PT. Bank Sahabat Sampoerna as IT Helpdesk and Datacenter Admin Manager. My responsibilities as an IT Helpdesk and Datacenter Admin Manager were as follows: 1. Creating Budget planning on activities, 2. Making planning, maintenance and Monitoring related to the provision of Data Center, System Administrators and Database, Helpdesk, Operations Support IT In Business Units to ensure this activity running in accordance with Standard Operating Service Delivery, 3. Making a plan related to Human Resources Operations IT Service Delivery in support of business development. Before I worked at PT. Bank Sahabat Sampoerna, I was working for two well-known insurance companies in Indonesia, PT. Zurich Insurance Indonesia (part of Zurich Insurance Company) and PT. Commonwealth Life (part of Group of Commonwealth Bank of Australia). In these two companies this is where I started to build my career as an IT Professional was formed. At PT. Zurich Insurance Indonesia I study management employees and in PT. Commonwealth Life I learned to be a professional IT expert in the field. My achievement worked with both companies were as to follows: 1. PT. Zurich Insurance Indonesia I managed to increase the satisfaction rating of IT Helpdesk service from service level 60% level to 84.5% level within 6 months of My initial job there. 2. PT. Commonwealth Life I play a role as IT Technical Leader on project Storage And Backup Optimization (Sept 2012) and Datacenter Relocation from Jun 2011 until Aug 2012. Working for sixteen (16) years as IT Professional has improved my skills and knowledge, particularly on IT Operation Units I believe that my skills, knowledge, and experience will be valuable to Your Company. For more detailed info, please see my resume attached. Your consideration would be highly appreciated Sincerely yours, Wahyu Cahyono