Wagner Pasquet
$10/hr
customer service, translation, inbound sales, technical support, data entry.
- Reply rate:
- 40.0%
- Availability:
- Hourly ($/hour)
- Age:
- 37 years old
- Location:
- Georgia, Atlanta, United States
- Experience:
- 4 years
Great Virtual Works: Retention Agent
from June 2014 to July 2016
- Work in a fast-paced call center environment to make outbound retention calls to existing customers who have recently obtained and/or upgraded services on their account.
- Ensure that customers understand their bills
- Answer customer questions regarding recent product and service purchases
- Make outbound customer retention calls
- Work simultaneously with multiple computer applications and databases
- Ensure that customers are happy with their communications purchases
