Vidit Upadhyay

■ Project Title: LiveAutos – Cold Calling & Lead Qualification for Car Listings ■ Duration: January 2024 – Present ■ Tools Used: RingCentral, Vonage, Dialpad, Telxio, Zoho CRM, WhatsApp Web, Gmail ■ Responsibilities: - Cold called 50–70 car dealers & private sellers daily across the UK. - Qualified leads and helped onboard clients to list their vehicles on LiveAutos.co.uk. - Managed client follow-ups and maintained CRM records accurately. - Communicated value propositions effectively to encourage free listings. ■ Outcome: - Consistently achieved 10–15 confirmed listings per week. - Helped reduce client onboarding time by 30% through improved call scripts. - Built strong rapport with clients, increasing retention and engagement. ■ Project Title: Appointment Setter – B2B Cold Calling for Canadian Clients ■ Duration: October 2020 – December 2021 ■ Tools Used: Zoho CRM, Google Sheets, Gmail, WhatsApp Web, company-provided dialer (Canada-based) ■ Responsibilities: - Made outbound cold calls to Canadian businesses for multiple clients, including: • Commercial Cleaning Services • Security Alarm & Surveillance Systems • Payment Processing Services - Spoke with gatekeepers and decision-makers to schedule qualified appointments. - Updated CRM and spreadsheets with accurate notes, call outcomes, and appointment details. ■ Outcome: - Booked 8–12 qualified appointments per week consistently. - Helped improve client conversion by fine-tuning pitch scripts based on industry. - Gained hands-on experience handling multiple industries and adapting outreach approach accordingly.