Venus Cabasis

|Executive Virtual Assistant |Customer Relations Specialist | |Social Media Manager | Venus A. Cabasis- Executive Virtual Assistant |Customer Relations Specialist Let’s win the hearts of our clients, together. Social Media Management My experience as a Social Media Account Manager will definitely help you reach and respond to more customers. Content moderation, increasing engagement and responding to customers’ queries, name it. I got you! With the emergence of various social media platforms, customers are now within our reach! Writer I have worked for projects involving the crafting of feasibility studies, case studies, thesis and dissertations, position papers and more which has let me nourish my versatility. Writing has always been my passion. So I made it a profession! With my love for writing, I have helped countless clients including students, and people from different industries and professions. I helped them beat deadlines, and save much time ! Email handling As a Customer Relations Specialist, addressing customers’ concerns, may it be a dispute or commendation, in a timely manner is a must. The very core of this job is to ensure that customers get the best service, for it is the main ingredient in winning their loyalty to the company. Email is one of the most widely used communication platforms across the globe, thus, possessing the skills in email handling is necessary. Zendesk Chat Working with a Health and Wellness based company, I was exposed to Zendesk Chat and ensure that customers get immediate response to their concerns and queries about our products. Indeed, knowledge about the right tools paired with skills, enthusiasm and hardwork will let us attain the goals, mission and vision of the company. Project Management Tool – Ready! The ability to work both individually, and with a team, is a distinct trait that not everyone is blessed with. But thankfully, with the best experiences I had, I gained the sense of urgency to bring a positive impact to the team, and deliver only great outputs. I have been used to utilizing a project management tool, so immediate supervisors and colleagues can track my task’s progress. Contact me! Hiring the person who possess the right skills and vast experience will help you ace it, and reach success. I’m just a few clicks away..-WhatsApp: - https://www.upwork.com/freelancers/~01a2b6302ac8ec91e2