Unwana

1 PORTFOLIO - Unwana Luke Virtual Property Assistant CO-HOST Have you been looking for someone reliable, detailoriented, and easy to work with? Your search may be over. I help short-term rental hosts take the stress out of hosting by managing guest communication, bookings, cleaners, and more. My goal is simple: give your guests a five-star experience while giving you back your time and peace of mind. 1 About Me - I am a dedicated Virtual Co-Host and Property Support Assistant with a strong background in remote administrative services, guest communication, and shortterm rental operations. With experience in managing bookings, coordinating cleaners, and ensuring smooth day-to-day hosting, I help property owners maintain five-star guest experiences with less stress. I’m organized, proactive, and committed to supporting hosts in running efficient, guest-friendly rentals, whether you own one property or several. Services I handle guest questions, messages, and updates professionally and quickly. 1 2 Manage your booking calendar: I ensure dates are accurate, avoid double bookings, and confirm check-in and check-out plans. 3 4 Coordinate cleaning and repairs: I stay in touch with your cleaning and repair team and ensure they’re scheduled between guests. 5 6 Improve your listing: I help update your photos, descriptions, pricing, and response times to increase views and bookings. 7 8 Guests leave happy: I handle any issues with empathy and help you earn great reviews and repeat guests. 9 - 1 2 3 4 5 6 7 8 9 Calendar Management 1 2 3 4 5 6 7 8 9 Property Optimization 1 2 3 4 5 6 7 8 9 Cleaning & Maintenance Oganization 1 2 3 4 5 6 7 8 9 Property Listing 1 Why Choose Me? 2 3 4 5 6 7 8 9 By hiring me, you would enjoy: Increased productivity Improved efficiency Enhanced organization I'm committed to building and nurturing a strong working relationship and environment with my boss, the company, colleagues, and clients, ensuring seamless communication and a productive partnership. Let's work together to achieve this. - Education & Certification B-Tech Chemical/PetroChemical Engineering Rivers State University of Science & Technology 2003 Diploma Customer Service Alison April, 202 8 9 Certificate Career Crafters Academy Digital Skills May, 2025 1 Contact Details - 9 Phone : - Linkedln: linkedin.com/in/unwana-luke-7ab41977 Email : -