HCPT Project
PORTOFOLIO
Tiara trulyfiona
Customer service, data entry and administration.
About Me
I am an experienced professional with a background in customer service, administration, and logistics. With a Bachelor's degree in English Linguistics from Brawijaya University, I have worked across industries such as TV cable, shipping, and e-commerce. My expertise includes Microsoft Office (Word, Excel, PowerPoint), data entry, problem-solving, and multilingual communication (Bahasa Indonesia, English, and Japanese). I excel in fast-paced environments, meeting deadlines, and providing exceptional service.
Project Experience
🛠️ Project 1: HCPT – Warehouse Admin Support
Client: HCPT (via Nokia Project)
Role: Warehouse Administrator
Responsibilities:
Managed and organized SDR (Stock Delivery Receipt) documents for materials entering the warehouse.
Created Delivery Notes (DN) based on SDR data using copy-paste and manual input methods. Handled over 10 DNs per day.
Maintained accurate and up-to-date documentation for site delivery tracking.
Managed PMR (Project Material Request) documents for materials leaving the warehouse.
Recorded outgoing materials into Excel to produce Outgoing Reports for tracking and inventory updates.
Tools Used:
Microsoft Excel
Manual document processing (SDR, DN, PMR)
Key Skills:
Data entry & documentation
Inventory coordination
Report generation
Attention to detail
It is SDR document,
SDR document made when there is any material in to warehouse.
Create delivery note to bring material to the site. Data is from SDR documen so I had to copy paste and input from SDR to DN. One day could be more than 10 Delivery Note.
It is PMR document
PMR made when there is any out material from warehouse
Copy paste and input PMR document to the excel, here is the example outgoing report.