Taniya Clayton

MARY NOT ADMINISTRATIVE AND MARKETING LEADER San Diego, CA 92120 --in https://www.linkedin.com/in/confidential- Professional Summary An accomplished and respected administrative leader with an established career delivering solutions in high stress environments. Leveraging strategic planning, financial acumen, and business administration excellence. Area of Expertise Leadership, Customer Service, Hospitality, Team Building, Market Research, Communication, Revenue Growth, Profit & Loss, Forecasting, Event Planning, Strategic Leadership, Budget Analysis, Employee Engagement, Cost Reduction, Collaborations, Contract Negotiation, Social Media Skills Project Management, Problem-solving, Vendor Management, Mentoring, Time Management, Coaching, Training, Inventory Management, Organization, Event Planning, General Management, Operations, Talent Development, Strategic Planning, Customer Satisfaction, Marketing, Sales Management, Risk Management, Policy Compliance Technical Compentency Microsoft Office, MS Word, MS PowerPoint, MS Excel, Outlook, CM Plus, PCS, Skywire, Concur Professional Experience Independent Adjuster | Worley | San Diego, CA 1/2019-Present  Prepares and maintains accurate records ensuring it’s in accordance with operating procedures.  Establish indemnity values of claimed damages and draft estimates for repairs.  Communicate coverage of loss to policy holders by providing itemized statements.  Create computer diagrams of damaged areas and detailed reports of findings.  Coordinate with vendors to ensure completion of mitigation and abatement. General Manager | The Bay Club Company | San Diego, CA  Developed and implemented marketing initiatives to increase membership base by 40%.  Compiled, prepared, and presented financial statements to department leaders.  Hired, trained, and empowered department leaders to excel in their assigned roles.  Reshaped membership structure to increase sales and retain existing members.  Sustained $1.2M in annual club sales, and $18.5M in sales campus wide. 5/2018-1/2019 Club Manager | The Bay Club Company | San Diego, CA 7/2015-5/2018  Implemented operational, marketing, and sales processes while managing a team of 96.  Maintained member relationships by creating a welcoming environment, resolving concerns, and providing outstanding service.  Collaborated with the planning team to develop and execute all member events.  Motivated staff to share common responsibility and work as a team to reach club goals.  Coordinated, directed, and planned everyday business operations. MARY NOT ADMINISTRATIVE AND MARKETING LEADER Special Events Director | Fairbanks Ranch Country Club | Rancho Santa Fe, CA 4/2001-7/2015  Increased client base to over 100 accounts in first year.  Established events department; developed policies and procedures, marketing, and promotional materials.  Drafted facility contracts to ensure company’s interest was protected.  Implemented marketing efforts and upselling which increased overall monthly sales between 3-5%.  Secured partnerships and negotiated contracts with vendors that reduced facility expenses.  Utilized multiple social media platforms including Wedding Wire, The Knot, Facebook and Instagram to increase brand awareness. Education San Diego City College San Diego, CA Completed 50 credits, including 20 credits in business. Garfield High School, San Diego, CA High School Diploma