Tabitha Wanjiku

TABITHA KABURA Page 1 Virtual Assistant Hello! I am Tabitha Kabura, a detail-oriented Virtual Assistant who enjoys making work easier for others. I value clear communication, creativity, and getting things done right Contact ;- CV https://acrobat.adobe.com/id/urn:aaid:sc:EU:e96ea-fdea8a23e242b0 Email-- ABOUT ME I’m an experienced Administrative Virtual Assistant with over 2 years of delivering reliable and efficient support to clients and executives. My expertise lies in data entry, web research, email management, and customer support, where I bring a detail-oriented and proactive approach to every task. I specialise in managing inboxes and calendars, handling high-value customer inquiries, and conducting accurate data mining and research to support business goals. With strong communication and time management skills, I ensure tasks are completed on time, with precision and professionalism. My Philosophy My role goes beyond completing tasks — it’s about creating ease, structure, and flow so my clients can focus on what they do best. I see myself as a behind-the-scenes partner who helps transform chaos into clarity and vision into action. My Mission My mission is to provide reliable, efficient, and personalised support that empowers entrepreneurs and professionals to grow their businesses with confidence. I aim to bring organisation, creativity, and consistency to every project I manage — ensuring that every detail is handled with care and excellence. My Core Values 1. Integrity 2. Excellence 3. Reliability 4. Growth 5. Collaboration 6. Balance EDUCATION - ALX AFRICA - 2025 Virtual Assistant Training Bachelor of Commerce (Finance Option), Mount Kenya University - 2020 Kenya Certificate of Secondary Education (KCSE), Nyakiambi High School - 2015 Biarosechelangat7 EXPERIENCE -Issuing Officer, Leyma Cargo Services (Nov 2021 - Dec 2023 -Handled client inquiries and provided information on transportation services. - Typed invoices and receipts, maintained digital records, and supported warehouse logistics .- Responded to emails/calls, and ensured accurate documentation of cargo. Brand Ambassador, Gap Marketing (Jan 2020 - Mar 2020) -Promoted new products, gathered customer feedback, and strengthened brand visibility - Maintained ongoing communication with clients and supported marketing campaigns. Finance Intern, New Milimani Sacco (Sep 2019 - Dec 2019) - Registered clients, managed the customer service desk, and processed loan applications. - Built client relationships and followed up on loan recovery. 1.Social Media Management 2.Calendar Management SKILLS 3.Email Management Page 5 4.Data Entry and project management 5. Reporting, Bookkeeping Accuracy, Records Management, Audit Preparation, 6. Customer Support, Prioritization, Time Management, Confidential Records, Inventory Control, Digital Filing, Grant Compliance, Reconciliation Accuracy, Workflow Optimization, Communication Coordination, Scheduling Support, Administrative Support. 7.Internet Research 8.Making travel plans and Arrangements 9.Google Calendar 10.Authoring survey 11.Transcribing 12.Accounting and book keeping. WORK SAMPLES 1.Google Calendar 2. Email Management 3. Data Analysis 4. Project Plan 5.Data Entry and Online Research Representation 6.Itinerary 7. SOCIAL MEDIA/WEBSITE MANAGEMENT Page 7 A successful social media campaign is one that achieves specific business goals, engages the target audience, and generates measurable results. To illustrate, here’s a breakdown of key elements and examples of successful social media campaigns KEY ELEMENTS OF A SUCCESSFUL SOCIAL MEDIA CAMPAIGN Clear Goals Understanding the Audience Creative Content Platform Optimization Engagement and Interaction Project Portfolio Page 8 My Virtual Assistant portfolio showcases a wide range of services provided to diverse clients, including e-commerce businesses, real estate agents, bloggers, health coaches, startup founders, online education platforms, non-profits, and digital marketing agencies. Key Projects 1. Executive Support & Inbox Management - Client: Small Business Owner (Coaching Industry) Key Tasks: -Organised and categorised over 2,000 emails into labelled folders -Implemented filters and auto-responses in Gmail -Managed calendar bookings and client communication via Google Calendar and Calendly Result: Reduced inbox clutter by 80% and improved scheduling efficiency, saving the client 5+ hours per week 2.Client Onboarding & CRM Setup -Client: Virtual Coaching Company Overview: Built a structured onboarding process for new coaching clients. Key Tasks: -Created automated welcome emails and onboarding forms. -Organized client data and communication history -Developed a task checklist for smooth onboarding Result: Reduced onboarding time from 3 days to 1 day and enhanced client satisfaction. BLOG/INSIGHT Page 9 Staying organized and balanced as a Virtual Assistant is something I prioritize every day. I rely on clear planning, time-blocking, and task management tools to keep my workflow efficient and structured. I like to start each day by reviewing my priorities and setting realistic goals, which helps me stay focused and avoid feeling overwhelmed. I also make sure to take short breaks and maintain a healthy work-life balance, so I can stay energized and deliver my best work to every client. Interests and Hobbies 1. Reading scientific literature. 2. Travelling 3. Driving 4. Swimming. 5.Interest in science outreach (mentoring students who are in search of science knowledge Let’s Work Together. Name ; Tabitha Kabura Address- Nairobi, Kenya Contact ;- Email- Thank You