Shatha Bannoura

Printed On: 12/16/2024 3:47:29 PM Printed By:- PERFORMANCE MANAGEMENT SYSTEM PERFORMANCE EVALUATION REPORT SECTION I – Staff Member's details Name (first, middle, last) Shatha Sami Mitri Bannoura Entry on Duty Date 01-Oct-2011 Microfinance HR & Budget Officer Post Title In This Post Since Acting Information (Title / Grade) / Category & Level At This Level Since ML5B/08 Period Covered by This Report Immediate Supervisor Second Supervisor Naila Louis Bishara Freij Jane Hanna E Giacaman Duty Station HQG Index/Emp No - Gender Female Jan-2024 TO Dec-2024 SECTION II – Goals and Objectives to be achieved during review period Staff Member's Work Plan Objectives Related Actions Success Critera 1 Overlooks and closely monitors Works closely with HASS and admin officers to follow up on all and verifies field implementations HR issues and staffing statistics Works closely with Chiefs and on HR planning staffing activities HASS for the management of incentive scheme Act as a focal versus related set procedures and point for the ISP submissions and follow up manuals including management of incentive scheme complementary personnel contracts computation of accrued leave liability and other staffing statistics All pertinent HR matters are being managed and supervised in accordance with established protocols Effective management of the MD complementary staff ISPs across the four fields ensuring precise documentation prompt follow up on HQ approvals and timely submission of relevant reports 2 Responsible for coordinating Monitors the budget in all fields and covering the shortages when preparing entering monitoring applicable Coordinates with HASS on all related budget issues and controlling the MD budget in that might encounter during the year Coordinates with Admin all fields Prepares the Officers on budget and transferring budgets when applicable department’s programme field and branch office budgets in coordination with the department’s Administrative Officers; ensures timely submission of each field budget reviews and checks the accuracy of budget estimates; ensures budget availability of funds and processes the budget adjustments as needed Budget for the MD is efficiently and effectively managed by MD HQ as a department 3 Is responsible for the integration of career development training and performance management into the Microfinance Human Resource plan Evaluates and follows up on training courses Internal and external trainings have been implemented as per the set plans MD staff participating in the trainings have benefited each in his her scope of work apprehending new skills and competences that would enhance the overall work of the department Positive feedback on undertaken courses and any remarks were taken in consideration for better results Coordinating with Admin Officers and receiving their inputs for trainings needs and activities Annual planning for trainings activities and requirements Preparing and submitting reports as necessary on undertaken trainings in MD Page 1 of 4 4 Performs any other tasks and duties as required by the necessity of work Works as a focal point with UNRWA HR for various HR activities Works as a focal point with UNRWA ethics office for the submission of area staff declarations in all areas of operations Works closely with the new admin officer and follows up on his induction and necessary daily trainings on all MD related operational administration and other related issues Works closely with MD HQ management on HR matters that arise during the year The communication and the different channels in MD management and administration is clear for all related staff Successfully conclude outstanding projects with efficient documentations and lessons learnt for future reference 5 6 7 8 Date of Planning discussion: 22-May-2024 Created By:- SECTION III - Staff development and career planning Career Development : HR Diploma/ Financial Excel trainings SECTION IV – Mid-term review between staff member and Immediate Supervisor Immediate Supervisor's comments: Performance of the staff member is according to the set work plans and objectives. Date of Mid-term discussion: 06-Jun-2024 Created By:- SECTION V – Staff Member's self-appraisal at end of review period Staff Member’s comments: My self-assessment reflects my role as an HR and Budget Officer at UNRWA, where I collaborated with administrative officers to ensure the smooth flow of operations during the on-going emergency context of the Gaza war. Despite the high-pressure environment, I maintained effective coordination across administration, HR, and budget-related activities. My adaptability allowed me to manage additional responsibilities, successfully covering for absent colleagues and ensuring that critical functions continued without disruption. This experience highlighted my ability to handle complex challenges, maintain resilience, and deliver results in demanding situations. Date: Created By:- 10-Dec-2024 SECTION VI - Year end performance review by Immediate Supervisor Immediate Supervisor's comments on Self Appraisal: Page 2 of 4 Knowledge transfer prevailed the year especially at a time that MD/HQ are leaving including Shatha Bannoura who is leaving on EVS by 31 December 2024. MD is losing an efficient, capable, and skilled staff member that would be extremely difficult to replace. Date of year-end performance discussion: 16-Dec-2024 Dimension Created By:- Rating Comments Professional / technical competence Planning and monitoring Communication Resources Management (Personnel and Financial) Overall Performance Rating by Immediate Supervisor: 1- Best Performer Immediate Supervisor's Comments On Overall Rating: 2024 was not a regular year continuity of Gaza war and its considerable impact on MD operations in other fields, In spite of this, SM performance continued as expected with accountable manner and delivering quality output especially within the budget preparation exercise. SECTION VII - Overall Performance Rating by Second Supervisor 1- Best Performer Second Supervisor's Comments: I agree with the immediate supervisor's assessment Date: 16-Dec-2024 Created By:- SECTION VIII – Performance Discussion IS/SM Discussion took place today. Thanks to Shatha for her diligence throughout the whole period of her tenure. Date: 16-Dec-2024 Created By:- Page 3 of 4 SECTION IX – Staff Member’s final comments Thank you for the journey and the experiences. After 13 years of learning, working, and overcoming challenges, the time has come to close this EPER with a heavy heart, as I bid farewell to MD. While leaving is bittersweet, the invaluable experiences, cherished relationships, and incredible colleagues from these years will forever remain imprinted in my heart and mind. Date: 16-Dec-2024 Created By:- - END - Page 4 of 4