Sharon Uzom

SHARON UZOM PORTFOLIO CLIENT ONBOARDING AND ADMIN SUPPORT VIRTUAL ASSISTANT SIMPLIFYING OPERATIONS WITH STRUCTURE AND RELIABILITY - ABOUT ME Hi, I’m Sharon and I specialize in creating smooth and client experiences and fully organized operation. As your Client Onboarding and Administrative Support Virtual Assistant, im passionate about transforming workflow into structured systems that work effortlessly. My expertise goes beyond basic setup; I use tools like HubSpot CRM, Google Workspace and Trello to achieve the operational efficiency. I implement processes that ensure every clients feels valued from the first interaction. This means setting up systems that save times, strengthen client loyalty and provide a genuinely professional impression. I’m known for being detail oriented, adaptable, and proactive. The goal is simple: to help founders and teams work smarter, stay organized, and grow without the stress of disorganized systems holding them back. Let’s connect and explore how I can help streamline your operations. Hire me! SKILLS AND EXPERTISE Strong verbal and written communication skills. Email and calendar management, research and scheduling. Excellent organizational skills and project management. Proactive problem solving and attention to details. KEY SKILLS AS A CLIENT ONBOARDING AND ADMIN SUPPORT VIRTUAL ASSISTANT Client Onboarding Management: Streamlined client onboarding process to ensure a smooth transition, improving client satisfaction and retention. Basic Graphic Designs : Created engaging visuals for onboarding materials, including welcome packs using tools like Canva. Administrative & Project Management: Provided comprehensive administrative support. Proficient in project tracking tools such as Trello to ensure all tasks are completed efficiently. Technical Proficiency: Skilled in using tools like Trello, Notion, Zapier for client management, automation and project tracking. My Digital Tool Box Sample Projects Inbox Management Before After Organized and optimized my client’s inbox by creating a clear email filing system with filters, labels, and priority flags. Implemented a follow-up process to ensure timely responses to urgent requests and maintained a clutter-free inbox. This resulted in faster response times, improved communication flow, and zero missed important emails. Project Management using Trello Built a simple yet effective Trello board that kept my client’s team organized. Each member had clearly assigned tasks with due dates and progress labels, making it easy to track who’s doing what and when. The result: smoother teamwork and zero missed tasks. Client Onboarding Click on the photo to take a look Client Onboarding Form Client Welcome Packet Developed a Canva Welcome Packet to give new clients a warm, professional first impression. It walks them through my services, communication style, and how we’ll work together, making onboarding stress-free and organized. Data Entry Click on the photo to take a look Delivered a clean, filterable influencer database ready for outreach, helping streamline brand collaboration efforts and reduce manual research time. Contact Me Ready to streamline your workflow and boost productivity? I'm just a message away. Reach out through any of the channels below to discuss your virtual assistant needs and how I can help your business thrive. - www.linkedin.com/in/sharon-uzom