Sharlyn May Nas

Republic of the Philippines Cavite State University College of Business and Entrepreneurship Imus, Cavite Finals in Principles of Management I Submitted to: Ms. Fatima Joyce Perey TABLE OF CONTENTS I. INTRODUCTION----------------------------------------------------------page 1  About the business  Mission  Vision II. COMPANY OWNERSHIP----------------------------------------------page 1 III. MANAGERIAL FUNCTIONS---------------------------------------- page 2  Planning  Organizing  Staffing  Leading  Controlling IV. CONCLUSION-----------------------------------------------------------page 2 I. Introduction About the Business Cielo en Tieraa Island Resort is the new brand of a tranquil tropical-island destination that introduces new level of luxury in Philippines’ Last Frontier. It was opened and served the said tropical destination and is now conducting its major renovation. It is expected to be re-opened on the first quarter of 2011 to continue its legendary and unexceptional service. Cielo en Tierra Island Resort was developed as a serene village and wildlife sanctuary unto itself – which is marked by white-sand beaches, coastal waters that glisten with endless shades of blue and boundless opportunity. One of the resort’s unique features is the breathtaking view to the South China Sea sunset – a perfect tranquil hideaway. The natural wonder of this island is truly enchanting and the view from Cielo en Tierra is nothing compared to the view that anyone will get from a high rise building anywhere in other cities in the world. The name of the resort “Cielo en Tierra” –meaning “heaven on earth” says it all. This island has an irresistible beauty that will hook anyone even from far away and will find themselves paying tribute to a goddess that has long been separated but still shining and beautiful in her grandeur. The nearest town, Linapacan, is around 15 km from the island. Linapacan is 305.9 km north of Puerto Princesa City. Mission Always to endeavor giving satisfaction to our guests, colleagues, stakeholders and business partners through creation of engaging experiences of hospitality straight from the heart. Our world-class hospitality is much like from a caring family which is bond by our core values – Helpfulness, Humility, Respect, Courtesy and Sincerity. Vision To be the first choice as a world-class environmentally sustainable luxury international resort and hospitality management company through creation of a natural haven of peace, tranquility and comfort as well as dedication and loyalty to our guests, colleagues, stakeholders and business partners. II. Company Ownership Cielo en Tierra Island Resort is under SMN Corporation, which was founded by Ms. Sharlyn May Nas 20 years after graduating from Cavite State University –Imus Campus with the course of Bachelor of Science in Hotel and Restaurant Management. The corporation has it all –hotels, restaurants, spas and bars, everything that has to do with the hospitality industry. After a number of years, all the hard work had paid-off; the corporation then became a giant, reining the hospitality industry. III. MANAGERIAL FUNCTIONS Planning The management always anticipates the opportunities, problems, conditions and learns to choose among the alternative courses of action. In order to make an excellent plan, the following activities are created:  ESTABLISHING OBJECTIVES GOAL SETTING: The company’s goal is to become the top Island Resort in the world. Aside from top of the line facilities and amenities that we have, another great thing that our resort is surely proud of is a one of a kind service that we can give our guests. We will envision a new brand of hospitality that will create a natural haven of peace, tranquility and comfort to this majestic and magnificent tropical island destination. We will guarantee an excellent and unparalleled service through practicing our guiding principles which are strongly bonded by our core values. Most of all we will enable decision making at the guest contact point and we will make guest loyalty a key driver of our business.  FORECASTING  PROGRAMMING  SCHEDULING  BUDGETING Organizing After a plan was set, group of activities are defined and authority relationship are created among them. In Cielo en Tierra Island Resort, organizations are developed so that the management can properly allocate their human resources properly in accordance to their expertise in a specific field of the business. Cielo en Tierra’s Organizational Chart: Gen. Manager Food and Beverage Manager Exec. Assistant Manager Staffing The Human Resource Manager, is mainly responsible for choosing, training and development, compensation and appraisal of subordinates. Just like in the other departments, the human resource is not only composed of the manager, in Cielo en Tierra, the department was composed of other subordinates that specializes in a specific field of enhancing workers ability. Leading   In Cielo en Tierra, we ensure that leadership drives for results. We make sure that every manager in this resort portrays the ability of issuing orders and instructions without arousing any resentment among its subordinates. We make sure that the leaders are able to secure willing obedience from their subordinates without destroying their initiative and creativity. Moreover, we require each department heads to have a sound communication system to enable exchange of ideas and information for common understanding. Controlling The managements’ approach in controlling involves:  Establishing performance standards  Performance evaluation, and  Corrective action IV. CONCLUSION I’ve concluded that each managerial function is essential in running a certain business. If one of those five is not performed excellently, the management won’t achieve the kind of result it expects.