Shannon Mossner

Learner Details Name: Shannon Mossner E-mail: - Country: United States of America Date of Birth: 19th June 1973 Total Study Time: 259:07:18 Certified Courses Social Networking and Viral Marketing Using Facebook Score 90% Facebook is the leading social networking Web site with over 1.94 billion users (March 2017). Chris Farrell, voted Number 1 Internet Marketer, explains in this free online course what Facebook is about, how to set up a Facebook account, how to set privacy settings, how to set up your personal profile, what the wall is, and how Facebook has become such an important component of online viral marketing. Using Twitter Score 100% Twitter is one of the leading social networking sites on the Web. It enables its users to send and read messages called “tweets”. Tweets are text-based posts of up to 140 characters displayed on the user's profile page. Users may subscribe to other users' tweets — this is known as “following” and subscribers are known as “followers”. Discovering and Meeting Market Needs Score 100% This course is presented by professional marketer Kate Rodan, co-founder of Proactive Solution, a health-science company dedicated to researching and developing products for dermatological and skincare problems. In this course, she talks about how the company strategically goes about researching and developing new products. The example for the course is researching a market need for dermatological problems such as skin acne that are not being met by existing products. Mental Health Studies - Understanding Behaviour, Burnout and Depression Score 85% Mental Health wellness is essential to ensuring homeostasis and equilibrium of body and mind, so individuals can enjoy sustainable health and wellness free from disease and disorders. Our globalised world and highly technological environments have created many challenges and complexities that adversely impact health and wellness levels in our daily lives. Diploma in Customer Service Score 85% Providing excellent customer service is essential to the long-term viability of every business. Alison's Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level. English Course - Conversations in the Present (Elementary level) Score 88% In this course you will learn how to introduce yourself and ask and answer questions in simple conversations. You will learn how to use the verb 'be' properly in the Present simple. You will learn about using contractions in positive and negative sentences. In addition, you will know how to use capital letters for certain words. Also covered in the course is vocabulary and grammar relating to personal belongings. English Grammar - Articles & Nouns (Intermediate level) Score 80% In this course you will learn the differences between countable and uncountable nouns (CUNs); singular and plural CUNs; use of numbers; use of defining and non-defining articles; using defining phrases with CUNs; using articles to describe quantity and frequency; exceptions to using articles; using people's names; sentences with places, geography and status. Learn more about Alison's English Language Vertical. English Grammar and Vocabulary - Discussing Work (Advanced Level) Score 80% In this course, English Grammar and Vocabulary - Discussing Work, you will learn key vocabulary and grammar for discussing work. Practice using verbs, collocations, phrasal verbs, idioms, linking words and expressions. Improve your sentence structure. Revise and expand your use of gerunds and infinitives. Study key phrases used in the workplace today. Improve your listening and speaking skills by listening to native speakers of English. Complete the test questions to help you learn. Enrolled Courses Diploma in Business Management & Entrepreneurship Progress 3% Alison's Diploma in Business Management and Entrepreneurship course gives you the opportunity to gain extensive knowledge and understanding of the principles and practices behind key business management subjects. Subjects include corporate management, operations management, accounting, human resources, financial accounting, and project management, as well as providing insight on key entrepreneurial skills from Bill Liao, co-founder of the social networking site XING.com. Diploma in Project Management Progress 6% This free online project management course with professional certification from Alison offers a comprehensive review of project management such as methodology, tool sets and documentation, and the project life cycle including analysis, planning, design and evaluation. The course also includes a project management case study. With project management in great demand internationally, the diploma in project management course will greatly enhance your career prospects. Diploma in Social Media Marketing Progress 27% The importance of social media marketing for businesses and organizations is no longer questioned. It has become a worldwide trend in which helps businesses and organizations connect with their customers online. Alison's free, online social media courses cover the concepts and application of social media marketing and will equip you with the skills to plan and implement a successful social media marketing strategy while offering you social media certification. Characteristics of the Successful Entrepreneur Progress 0% Jeff Hawkins is the co-founder of Palm and Handspring and is the architect of many computing products such as the PalmPilot and the Treo smartphone. In this course he will take you on a journey through his career, how he became an entrepreneur and the importance of believing in your product. He teaches valuable lessons about the importance of experience, following your passions and how to keep a work/life balance. Understanding Dyslexia Progress 37% Dyslexia is a condition affecting literacy skills. It is not caused by problems with vision, rather, it is a developmental reading disorder that occurs when the brain does not properly recognise and process certain symbols. This dyslexia course analyses how our image of normality affects the way we as a society define conditions such as dyslexia. Diploma in Mental Health Studies Progress 27% It is estimated that one in four adults experience some form of mental health problems during their lifetime. Therefore, mental health is becoming an increasingly important aspect of health provision in health systems around the world. Anxiety, depression and severe mental problems affect not only the individuals concerned but also their families and friends. Mental health problems result in reduced quality of life and possibly loss of life. Introduction to Spanish Progress 29% Did you know that Spanish is the second most spoken language in the world? Over 420 million people speak Spanish worldwide, including over 41 million people in the United States. Spanish is a truly international language, and learning it can introduce you to people in communities everywhere. But first, you have to learn the basics, from pronouncing the alphabet to saying “you’re welcome. Diploma in Building an Online Business Progress 33% Gain a broad overview of how you can build a successful online business using web and internet technology by studying the course Diploma in Building an Online Business. It also highlights the benefits, opportunities and challenges associated with conducting business online. The course begins by introducing you to the concept of e-business, its categories and benefits. Introduction to Conflict Management and Negotiation Progress 46% Conflict is a part of life, almost 100% guaranteed. Whether it’s with friends, colleagues, your partner, or your family, eventually you will experience some kind of conflict and will need to negotiate a resolution. This is not a bad thing, it’s to be expected. The ability to handle these situations with confidence and calm can make a big difference to every aspect of your life. Managing Customers Using Technology Progress 89% Customer relationship management (CRM) can help your business grow and the course Managing Customers Using Technology will show you how CRM technology can let you manage customers on the go. You will also learn about nurturing your customers and the importance of replying to customer queries and requests in a reasonable time. The course begins by introducing you to Customer Relationship Management (CRM) fundamentals and why the customer must be at the centre of any business. Diploma in Mental Health Studies – Revised 2017 Progress 27% Mental health is becoming an increasingly important aspect of health provision in health systems around the world as research shows that one in four adults experience some form of mental health problems during their lifetime. Mental health problems result in reduced quality of life and possibly loss of life, and affect not only the individuals concerned but also their families and friends. It is therefore important to understand mental distress and the ways it can be treated. English Grammar and Vocabulary - Travel (Advanced Level) Progress 88% In this course, English Grammar and Vocabulary - Travel (Advanced Level), you will learn to use common travel-related idioms and expressions; adjectives for describing travel destinations; vocabulary for talking about accommodation and air travel; linking words for expressing reason, purpose and result (due to, owing to, consequently etc. English Grammar and Vocabulary - Describing Relationships (Advanced Level) Progress 88% In this course, English Grammar and Vocabulary - Describing Relationships, you will expand and enrich your vocabulary by learning commonly used idioms, phrasal verbs and collocations. You will review narrative tenses (past simple, past continuous, past perfect) and review how to talk about past habits, e.g. used to and would. Learn how to talk about present and past regrets (I wish and if only) and how to express preferences (I'd rather etc.). Diploma in Pharmacy Technician Progress 2% Pharmacists and pharmacy technicians have an important role in dispensing the correct medication to their patients and must be knowledgeable on the inventory of their pharmacy in order to treat their patients. This course will teach you about working as a pharmacy technician and also delves into pharmacotherapy for different systems in the human body including the endocrine system, genitourinary system, and sensory system. Diploma in Caregiving - Revised 2018 Progress 17% There are some jobs that you can just figure out as you go along. Caregiving is not one of them. When someone is in your care, it is your responsibility to ensure they are receiving the very best service from you. This can be the difference between the last few years of someone’s life being spent in peace or in discomfort, the difference between a disabled person living life to the full or held down by even more barriers.