Sant-Marie Smit

Thought for today: Issues not Resolved within 48 hours Please note that this information is obtained from Kim van Reenen. CANCELLATIONS: Department: Escalated To: Comments: DM24135_- Xdoc GRV'S: 4135_- Westernaria DM2 returned to Xdoc - Xdoc to provide AORCD Department: Escalated To: Comments: Issue with picking message, not BA's Preshalya sending GRV Date Logged: 14/08/201 4 Date Logged: 12/08/201 4 Issues within CDSD that is ongoing and not Resolved Please note that this information was obtained from CDSD Supervisors Francinah & Sherise. Issue DM64135_- - Delivery was planned for- no POD - called customer with success to confirmed RD24135_- - Pick up was planned for- but not done and no POD RD24135_- - Delivery to customer was not confirmed until inquired with the CLA now a redelivery also not confirmed again - Customer was only called on the date CDSD followed up only -_- - Delivery customer was confirmed for Monday by CLA but never preconfirmed in order to be planned - No updates / instructions RC14149_- - Since- order still not pre-confirmed RC54135_- - Was confirmed for- but not done as per customer requested in pre confirm status Date First Logged - - Department Responsible CDSD Agent Action Secondary Transport Secondary Transport Email sent to transporter Elaine Email sent to transporter Jackson CLA Department Awaitng alt number from the store Jackson - CLA Department - CLA Department Order planned for- Jackson Email sent to CLA Christo CLA Department Email sent to CLA Bonga - Resolved (y/n) No No No Yes No No Information as provided by Annalize and team No Picking to report on Daily feedback for Damages inbound ONLY on 302 Put Away In Progress (Units) Monday Tuesday Wednesday Thursday Units into Prime 20 97 12 26 Warranty Repairs 1 0 5 2 65 44 39 30 Units into Damage (not Warranty) Friday Saturday Friday Saturday Friday Saturday Touchup In Progress (finalised today) (Units) Monday Tuesday Wednesday Thursday Ghoors 0 0 0 0 Riegut 0 0 0 0 Other 0 0 0 0 Staff onsite (People) Monday Tuesday Wednesday Thursday Presidential 0 0 0 0 QA's 4 4 4 4 Driver 1 1 1 1 Crew 1 1 1 1 Daily feedback for Damages inbound ONLY on 302 GRA Inflow 20 August 2014 – Order Type Order Type BC CB CD RP Total Qty Rand Value 8 R- R- R- R- R- GRA Inflow 20 August 2014 – Cross Dock X-Dock Rand Value Hermanstad R- Kroonstad R- Nelspruit R 1 951.33 Rustenburg R- Local R- Total R- Daily feedback for Damages inbound for the whole warehouse Info not received Daily feedback for Damages inbound for the whole warehouse Daily Units into Damage Info not received