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Click, Borrow, Grow: The Silent Rise of Small Biz in the Digital Era
Figure 1 : Financial Inclusion (Modefin, 2019)
Introduction
Financial inclusion (FI) is the process of ensuring that individuals, households, and
businesses in a community have adequate access to formal financial services and
products such as transactions, credit cards, payments, savings, and insurance, which are
delivered in a sustainable manner sustainably (Cicchiello et al., 2021). Financial
inclusion refers to all efforts taken to remove all types of barriers many barriers that are
evaluated based on price and non-price factors in order to maximize the advantages and
access to services provided by formal financial institutions for the community.
Financial integration refers to the process of assurance that everyone, especially
those who have been overturned and marginalized population groups, have access to
affordable and appropriate financial servicesaffordable financial services. The aim The
goal is to enable people with tools like savings accounts, credit, insurance, and digital
payment options to help them join the formal financial system, manage their finances
and build economic resilience (Grant, 2024).
Financial inclusion can encourage entrepreneurship and expand business. With
the availability of credit, investment, safe savings and effective payment small. Small
business can grow, create jobs and contribute economic progress. Access to insurance
increases resilience by delivering safeguards against unexpected risks and financial
disturbances, giving individuals reassurance and enabling business owners to pursue
opportunities with enhanced assurance. By integrating additional more individuals and
organizations into the formal economic framework, financial inclusion enhances
economic engagement, elevates productivity, and establishes the groundwork for
equitable and sustainable economic advancement (Elizabeth Price, 2025).
Economic understanding of MSMEs promotes management and access to
financial products. Financial integration is seen as a process that promotes the access,
availability and benefits of the formal financial system for all economic actors (Sarma,
2012). The community is in great demand for financial services, particularly in relation
to basic financial services, such as non-payment transactions, savings, loan or
financing, transfers, and insurance companies. Financial services currently dominate
banks as the institution that provides financial services and payments. To meet these
needs, an agency programme was formed that worked with the programme along with
the MSME player and participated took part in Integrated Financial Services as a
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provider. In addition to deepening financial services aimed at lower classes (Susanto
and Widiyastuti, 2020).
How Digital Financial Inclusion Can Boost MSMEs to the Next Level
Figure 2 : Financial Inclusion of MSMEs (Debashis Bandyopadhyay, 2023)
Micro, Small, and Medium Enterprises (MSMEs) are small-scale businesses, but this
sector is very important for the Indonesian economy, such as the creation of new jobs
and the utilization use of the surrounding community which support the level of
progress of the Indonesian economy (Ramadani et al., 2025).
a. Flexibility and Effectiveness of Fintech Solutions as a Substitute for UMKM
Funding
MSMEs in different nations, such as Indonesia, frequently often encounter major
obstacles when trying to obtain funding from official financial organizations
because of rigid rules and complicated procedures. Conventional banks demand
guarantees and thorough paperwork, which many small business owners do not
possesshave, leading them to be viewed as "unbackable." (Al-huda et al., 2023). In
this situation, financial technology has come up as a new way to manage money
that gives answers by creating a loan application system that is easier and faster.
b. Safer and Validated Transactions
Gaining access to funds and tapping into the economic opportunities that can arise
from it has become an important focus for the Indonesian government in its
economic planning. Financial technology is likely to be very important in this area.
Fintech tools, like digital wallets, assist individuals in obtaining help individuals to
obtain financial resources for their everyday transactions. Digital wallets make it
easier for people to manage money using their smartphones and have transformed
the way money is sent and received (Vincent Henry Iswaratioso, 2024).
Digital wallets have the potential to reach individuals outside of the
conventional markets, offering financial services to many who are new to it. The
Central Bank of Indonesia, which oversees the national payment systems, has
forecasted that digital wallets can effectively serve those without bank accounts or
those who have limited banking access. The government’s national approach to
financial inclusion has indicated that various groups can now engage in the
economy due to these innovative solutions.
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c. Drive technological innovation towards more advanced technological
innovation.
Digital inclusive finance encourages technological advancements in businesses that
operate at various levels of technology, but the backing for high-tech companies
remains inadequate. An analysis of differences discovered that there are notable
variations in how digital financial inclusion impacts different areas; the central and
western regions show more effective results in using digital inclusive finance to
boost business innovation than the eastern region (Sun and Zhang, 2024).
Challenges in Implementing Digital Financial Inclusion in Developing MSMEs
One of the most important sectors for the development of the economy in Indonesia is
Micro, Small, and Medium Enterprises (MSMEs). But this sector often faces various
problems, especially in financial management in these MSMEs. Important difficulties
involve not understanding financial conceptsideas, relying on manual bookkeeping that
may have mistaken, restricted access to official financial services, and using very little
digital technology.
These issues can cause businesses to operate less run less effectively, make
decisions without decide without enough information, and have a hard time competing
in the marketcompeting. Digital financial solutions appear as new methods to tackle
these issues. By using digital technology, MSMEs can boost their work efficiency,
speed up transactions, aid in making strategic choices, and increase their access to
official financial services (Alamsyah, Yulianti and Nurhayati, 2024).
Statistics of MSME Growth in Indonesia
The MSME sector shows the highest growth in Indonesia. In 2019, the total number of
MSMEs registered in Indonesia was around 65.5 million units. This figure increased
went up significantly by 1.98% compared to the previous year which reached 64.2
million units. If explained in detailexplained, the total number of micro businesses
recorded in 2019 was 64.6 million. With the number of small businesses as many as
798.7 thousand units and medium businesses as many as 65.5 thousand units
(Sumaryadi, 2022).
No-
Year-
Total of MSMEs in Indonesia-
-
Table 1. Table data on the growth of MSMEs in Indonesia (Sumaryadi, 2022)
Total of MSMEs Indonesia-
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
0
Figure 3. Column Chart of Growth MSMEs in Indonesia from table data source by
(Sumaryadi, 2022)
Conclusions
Including digital finance is essential to empowering MPM by increasing access to
financial resources thanks to more flexible and effective traditional banks, such as
innovations in financial technology. These developments help small businesses
overcome the challenges they often face, especially the lack of guaranteed and
complicated bank processes. In addition, digital tools such as e-portfolios make
financial transactions safer, faster and easier for people who are not yet included in the
formal financial system.
MSMEs can increase operational efficiency, improve financial decisionmaking, and participate take part more actively in the formal economy by implementing
digital financial services, which also encourage innovation in various regions, albeit but
to differing degrees. However, issues like low financial literacy and reliance on manual.
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