The effectiveness of communication depends on the sender of the message
Communication is neither a command nor a message sent by it-self. It's a collaborative model, a comprehension interchange, starting with the recipient. The core of management is communication. Without good communication, the core tasks of management and leadership will not be successfully carried out. Business interaction requires consistent information flow. It would be feasible to exchange information only if the individual to whom the message is sent comprehends everything in the same way, in which the sender intends him to acknowledge. Therefore, contact requires other than the processing or transfer, the actual reception of the message.
The consistency of the data relies on the characteristics of a sender, i.e. their ability to derive from the available data the present essence. In comparison to senders in a system with low-level content, senders who communicate high-status awareness say the truth substantially more often. Although about half of all senders who know the right response truthfully announce it in the low-status treatment, this proportion in the high-status treatment rises to more than 70 percent (Kurschilgen & Marcin, 2019). The treatment effect between information areas drops when senders can only transfer the information from anyone else. Thus, the ability to signal one's information to the receiver is the critical motivating force.
The definitions people assign to words are semantics. One obstacle to successful communication is created by the various meanings people assign to the same word. It has been proposed that words are just symbols that correspond to something. The meanings we assign to these symbols of truth vary from the interpretations others assign to them, as we interpret reality through our collection of filters. Words may also elicit emotional reactions that add to uncertainty (Anggorowati, Komariah & Permana, 2020). For our communications, we choose words that represent reality as we interpret it through our filters. If conversationalists allocate the same words to different interpretations, meanings are confused and the message is mistaken. Ambiguity occurs where the message component is dissimilar for the sender and the recipient. Interpretations of the same word to express differential context for two individuals can lead to ineffective communication. Sometimes, erroneous and speculative conclusions also add to the uncertainty. A sender always presumes that his listener will view the situation like he would or share the same viewpoint about a topic or problem. Recognize the expression as he knows it, and so forth. It can turn out that all those conclusions being incorrect, increases risks in communication.
The paradigm of sender-receiver is the simplest model of communication and encompasses most others. The sender has an insight or principle that the recipient needs to appreciate. The recipient needs to grasp the sender's concept correctly before any valuable result can be obtained from the correspondence. This suggests that the message must be efficient in the space of the recipient; the sender is squandering its time if the message doesn't somehow reach the receiver (Contreras, 2018). By communicating the message orally and non-verbally to the recipient, the sender communicates his or her message. This encoded element of the sender's concept is, for good or worse than the recipient hears, sees, perceives, and reacts to. In the process, the message can be skewed by the lack of capacity of the sender to communicate themselves through vocal and non-verbal messages and both the recipient and the sender's filters.
According to Toniolo & Gonçalves (2017), an alarming incident associated with a communication crisis took place in Portugal in 2017. The magnitude of the fires and the number of fatalities never before reported in Portugal's history made international headlines in 2017: by 31 October, the flames had burnt down over 442,000 hectares and consumed 115 people. The incident in Portugal is therefore deemed one of the year's five biggest natural calamities. Crisis communication centers around gathering, rendering knowledge about crisis threat choices on how to handle future emergencies, and the preparation of those participating in the field of communication management. Advisory services may establish knowledge processing or sense management concerning crisis communication techniques. The former concerns the mere distribution of crisis-related information, while the latter encompasses attempts to impact public attitudes. Meaning management appears to be a more reliable technique than knowledge management when it takes into account conditions that impact and represent attempts to handle the implications of the communication crisis.
Moreover, Tercia & Teichert (2020) highlighted in their research paper using four different hypotheses and testing it through MANOVA that companies need to carefully cultivate a "reward both" approach as a separate incentive can generate a sense of unfairness for receivers. Therefore, the better solution would be to give a larger opportunity to the senders than that provided to the receivers by not revealing information to the receivers thereon. With such a technique, businesses will be able to obtain recipients that have a poor correlation with senders and therefore eliminate the risk that recipients may have a hostile attitude towards such a scheme of incentives. This technique also helps senders to select recipients that are likely to interact with.
The negotiation method is the best roadmap for successful communication to be accomplished. The method will typically ensure that the sender's message will be received by the recipient if correctly implemented. While the method of communication seems easy, it is not, in essence. Across the procedure, some obstacles present themselves. Such limitations are causes that have a detrimental effect on the mechanism of communication. The use of an inaccurate platform, wrong spelling, offensive phrases, words that interfere with facial expressions, and technical jargon are some typical barriers (Ashraf, Bau, Low & McGinn, 2020). In an organization, efficient and comprehensive communication comes from the execution of the communication mechanism. If they implement the communication process, all participants of an organization will develop their communication abilities and keep clear of the various barriers. People who grasp the communication mechanism have been found to flourish towards more efficient communicators, and good communicators have increased odds of being successful. Therefore it can be concluded that a sender plays a crucial role in the effectiveness of the process of communication.
References
Anggorowati, R., Komariah, A., & Permana, J. (2020,). Educational Leaders’ Outlook on Strategic Communication Skills. In 3rd International Conference on Research of Educational Administration and Management (ICREAM 2019) (pp. 422-425). Atlantis Press.
Ashraf, N., Bau, N., Low, C., & McGinn, K. (2020). Negotiating a Better Future: How Interpersonal Skills Facilitate Intergenerational Investment. The Quarterly Journal of Economics, 135(2),-.
Contreras, M. (2018). Interpersonal skills for entrepreneurs.
Kurschilgen, M., & Marcin, I. (2019). Communication is more than information sharing: The role of status-relevant knowledge. Games and Economic Behavior, 113, 651-672.
Tercia, C. Y., & Teichert, T. (2020). To Whom Should I Send it? Sender Perspective on Incentivized Word of Mouthy. INTERNATIONAL RESEARCH JOURNAL OF BUSINESS STUDIES, 13(2), 127-138.
Toniolo, B. P., & Gonçalves, G. When the sender is the message: the communication of Marcelo Rebelo de Sousa about the 2017 fires.