Osonwa Anthonia Okorie

Hello, I’m Anthonia Osonwa EXECUTIVE VIRTUAL ASSISTANT About Me Hi, I’m Anthonia, a dedicated virtual assistant with a strong passion for helping business owners and teams stay organised, focused, and on track. With a background in administrative support and workflow management, I’ve developed the ability to handle the behind-the-scenes tasks that often slow people down. I’m someone who enjoys creating simple systems, staying on top of details, and making sure nothing falls through the cracks. I value clear communication, consistency, and trust. My goal is to be the kind of assistant you can count on, whether it's managing your calendar, organising files, handling emails, building workflows, setting up automation or doing research. I understand how busy things can get, and I’m here to help lighten the load so you can focus on what matters most. SERVICES OFFERED EMAIL MANAGEMENT CRM MANAGEMENT CALENDAR MANAGEMENT TRANSCRIPTION & NOTE-TAKING DATA ENTRY & FILE ORGANISATION TRAVEL & BOOKING ARRANGEMENTS TASK & PROJECT MANAGEMENT BASIC BOOKKEEPING SUPPORT Work Experience ADMINISTRATIVE ASSISTANT | EMMADUS STORE June 2021 – November 2022 Attended to an average of 30+ customers daily, handling inquiries, complaints, and purchases both in-store and via phone. Managed inventory records, tracked product restocks, and coordinated with suppliers to ensure timely delivery. Supported the store manager with organising schedules, filing documents, and handling petty cash. Maintained daily sales logs and reports using Excel, reducing manual errors by 40%. Helped improve customer satisfaction by resolving issues quickly and maintaining a friendly, efficient front-desk presence. Tools I can use Workspace & Information Management Using Notion Client Challenge: A startup founder was using scattered tools and notes to manage content ideas, meeting notes, and team tasks. Information was hard to find, and there was no central space for planning and collaboration. Approach: I created a custom Notion workspace that brought everything into one place. I built separate pages for task management, meeting notes, content calendar, and SOPs. I also set up linked databases so that updates in one section reflected across relevant pages. Everything was organized with clear headings, toggles, and filtered views. Solution: The client gained a clean, centralised hub where they and their team could access information quickly and stay on the same page. Collaboration improved, ideas were easier to track, and they reduced time spent looking for documents by over 50%. Email Management Work Samples On Notion Approach: a w n o Os Solution: Email Management Approach: Solution: a w n o s O Email Management Client Challenge: A busy business owner was overwhelmed by a cluttered inbox with hundreds of unread emails. Important messages were getting missed, and responses were delayed, leading to poor communication with clients and missed opportunities. Approach: I started by organizing the inbox using filters, labels, and folders. I set up priority flags for important senders and created rules to automatically sort newsletters, promotions, and client emails. I also drafted email templates for quick responses and scheduled daily email checks to keep the inbox clear. Solution: Within one week, the unread email count dropped by over 80%. The client began responding to key messages faster and no longer missed follow-ups. Their inbox stayed organized, and communication with clients became smoother and more professional. Calendar Management work samples Client Challenge: A client was constantly double-booked, missing meetings, and struggling to keep track of appointments. Their schedule was scattered across multiple platforms, and they didn’t have a clear view of their weekly priorities. Approach: I started by reviewing their existing calendar setup and consolidated all appointments into one central calendar using Google Calendar. I organised events by category (e.g., meetings, deadlines, personal time), colour-coded them for clarity, and set automated reminders. I also introduced a weekly review system to confirm upcoming meetings and ensure availability. Solution: The client stopped missing appointments and gained better control of their time. With reminders and a clearly structured calendar, they became more punctual and focused. Their weekly schedule became easier to manage, and they reported feeling less overwhelmed. Calendar Management a w n o s O s O a w n o s O a w n o Thank you for taking the time to view my portfolio. If you're looking for a reliable virtual assistant to help you stay organised and focused, I would love to support you. Let’s connect and get things done together.