Niño Rey Nesperos

NR Hello, I am Niño! I believe customer service is about creating trust and building long-term relationships through genuine care and effective solutions. Every interaction is an opportunity to make a positive impact by listening carefully, understanding the customer’s needs, and providing clear, timely assistance. I also believe consistency and empathy are key; customers should always feel valued, respected, and confident that their concerns will be resolved. Hire me About Niño Rey I’m Niño Rey Nesperos, a customer service–oriented professional with experience in both technical and administrative roles. I started my career as a field technician, where I developed strong troubleshooting and problem-solving skills. Later, I transitioned into service administration and advisory roles in the automotive industry, handling customer bookings, service documentation, and after-sales support. I’ve also worked as an office administrator in a printing and marketing company, managing records, client coordination, and operations support. I’m known for being organized, adaptable, and detail-oriented. I enjoy helping customers by providing accurate information, timely solutions, and ensuring their overall satisfaction. My technical background and communication skills allow me to bridge the gap between customers and operations, making sure everything runs smoothly. Background VISION MISSION To create meaningful connections by providing exceptional customer support that inspires trust, satisfaction, and longterm loyalty. To deliver prompt, empathetic, and solution-oriented assistance that meets every customer’s needs. I strive to represent every brand with professionalism, clear communication, and genuine care—turning challenges into positive experiences and opportunities for improvement. SERVICES OFFERED Customer Support & Assistance Respond to customer inquiries via email, chat, or phone. Handle complaints and provide clear, timely solutions. Deliver product or service information with accuracy and empathy. Ensure customer satisfaction and build long-term relationships. Order & Account Support Assist customers with account setup, updates, and troubleshooting. Process orders, returns, refunds, and payments accurately. Track and follow up on service requests or product deliveries. SERVICES OFFERED Administrative & Data Management Manage daily records, documentation, and reports. Maintain organized customer databases and ensure data accuracy. Prepare invoices, purchase orders, and service summaries. Feedback & Quality Support Gather and report customer feedback to help improve service quality. Monitor customer satisfaction and suggest process improvements. Support the team in maintaining high service standards Reach out if you want to create impactful work together. TO CONNECT, VISIT MY SOCIALS: @ninonesperos @ninonesperos PHONE - EMAIL -