Transcriptional Work
Questionnaire Label
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Pg. 2
What's good about the organization
I work at Glencore because Glencore is a good company for me and for my fam
Job security. Political stability
I like working at Glencore because is communicating, helping, developing and c
Put food on the table.
It is not good management and supervisors they put a lot of pressure on emplo
Glencore is one of the good company that gives out what promised Glencore g
Working at Glencore is the risk intend taking course its a mining industry. I hav
Glencore is a good company to improve education, skills of their employees, e
I’m working have to gain more experience and to follow polite and procedure
When I started working at Glencore I was telling myself working under enginee
Safety of employees is at high priority, benefits of the employee are good, emp
The good thing about Glencore is that we are getting paid on time and that allo
Working at Glencore, it is a privilege that has changed my life in many good wa
Working for Glencore is good and has given an upgrade in my living lifestyle bu
I am employed and secured job.
The organization is kind of fair because they treat their workers good and the h
I like working in this company because the tech as about safety and Glencore i
It is one of the largest companies worldwide and helps us grow and achieve ou
Rhovan is a good, stable and strong growing company which cares for their em
Working at Glencore is good but I was not treated fairly, from the year I was fit
Very very competitive salary, management can go a long way to solve some pr
Glencore is a good company, rhevon is in my area of which I am close enough
I like to work at Glencore because it a safely of a good safety and procedures. I
They look after our safety
I like to work at Rhovan because things are changes.safety in Rhovan is good. t
Working at Glencore is good because is near our place and it is very good some
It's a stable company and is good on safety.
Since I’m a pre-learner in Glencore, I get to broaden my tutorial and practical s
It is the exposure I am getting and also everything that I learn. Also because sa
Medical and provident fund contribution for employees.
None
Opportunities to go forward are plenty.
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The environment and the people around it make it good to work at Glencore.
Safety of the Glencore is the best it makes us keep us safe that you go home sa
The good thing is better than staying at home with no income.
Safety is very important there are enough people working in one section. Your
The Glencore Rhovan group as a whole has great values and most of the team
Nearer to home, provide transport and have an excellent medical aid system.
The Glencore medical aid is the only good thing, but sometimes we pay it on o
Glencore is a big good company which consist of various divisions and is doing
It gives you an amazing experience and to learn about different types of chemi
Glencore is a good company to work at it.
Glencore is one of its kind paying for your studies, given permanent post is mo
Firstly I like money.
Working at Glencore is good because transport is free. I like working here beca
I like when Glencore is doing about the development of our communities.
I am happy about the hours I am working, I get enough time to rest. I enjoy wo
It is close to home. The environment is good.
Because they paid us in time and never underpaid us.
Nothing good about management and behavior. A lot of discrimination and po
They consider safety as their priority. take care of their employees when injure
Safe work environment. Helpful.Pay is good.
Glencore pays will be compared to other companies and the work is challengin
Working for Glencore is good because the company offers a good salary for dif
The working environment is good, Rhovan cares
Working for 20 years, no problem
Good people, Good friends, Good salary
In good, working at Glencore as it takes care of their employees but in some di
I learn a lot, people are good at working and I enjoy working with them. Glenco
I only like being exposed to how chemicals react with one another and getting
Family survival
Pg. 9
Pg. 9
What are main issues
How to solve these problems
Lack of manpower.
Unfair labor practices. Discrimination issues.Promotion
I can't -grading.
People were full discriminated in front of us. Not yet resolve because we know that we will be charged.
Artisans not being paid equally. Being here longHead
enough
office
to qualify
to intervene
as a senior
on this
artisan
issue.but even today guys that I mentored
Lot of work. No money at dispatch. We used forklift
Mustat
fixdispatch
financialbut
discrimination.
we don’t get paid for it. We get less money for risk all
When you come up with solutions to a problemReporting
it is not taken
to HOD
seriously.
There is no enough skills and training and development.
Development.
GradeSafety
Employees by skills, Update Employees about Shareholding, train pe
Job grading, Essops payments, promotions, training,
Supervisors, some of the supervisors have favoritism
Management
they likeand
employees
supervisors
whomust
are gossiping
be professional
about other
enough
employees
not to take
to sid
th
Training development in the company, work labor
Skilled
force
labor
in the
must
workplaces.
be in place more employee must be developed from on
sk intend taking course its a mining industry. I have to work safely at all times and safety start with one . to be honest they must at lea
Work overload, no manpower, production target
Employ
increased
extrayearly,
workers
attending
to balance
to maintenance
the workload.very slow.
N/a
N/a
Most of the time they don’t develop people especially those who lower level.
At the work is to follow the rules and regulationWork
of companies
safe at work.
respect
Follow
eachthe
other.
company
no gossip
rules.inWear
each correct
other. No
PPEthe
to rules
followof
Job grading salary, promotions – I’ve peas experience
I think on
management
my job butshould
not provided.
always hed
Training
over–the
no employees
training is effective,
on what they
work
The main problem is we found ourself doing theI think
same itjob
is very
description
important
but,towhen
talk to
coming
your workers
to the salary
as the
weHOD
defer,
of the
this depar
thing
Promotion is based on who you know not experience
or qualification,
people
of color
are not promoted
to mechanical
for
Promote
people according
to skills,
commitment
education
and good ethic
They don’t tell us on time when there is an induction
I suggest
that’s
thatgonna
management
take place,
should
theseservice
transport
the vehicles,
problems,I suggest
the vehicles
that don’
they
Promotions: there are people who are not educated
Therebut
areknow
people
the
who
job.started
But if the
withpoet
the advertised
company but
forstill
thatearning
positionthe
a perso
lowe
Training and development of workers is a big problem
I only hope
and projects
this survey
in the
could
nearby
be really
community
looked at
noand
visible.
not be a way to just p
Number of unnecessary call-outs during off hours,
I tried
being
many
called
times
outthe
fordifferent
nothing, person,
especially
stillatno
night.
solutions.
No grading
I gaveofup.
employe
The problem I think is occurring in the companyThe
is when
best possible
a personsolution
gets charged
is tooor
call
fired
thefor
employee
making to
an the
innocent
hearing
mistake.
and giveT
y because the tech as about safety and Glencore is a good company and is like a dream come true
The promotion with friends.
Is your acting so long time at your section there must promoting you.
In competing in some of our management, training
Management
does not provide
should be
to checked
uplift ourifcareers
they have
salaries
the relevant
not properly
papers
adjusted
for theiro
The issue of C3 + 10 % with artisans.
Make each artisan at the same level as the C3 + 10 %
Hiring people as casual for a long time.
Glencore must sign people permanently.
There is expected at me to do my job every dayJust
for the
givelast
mecouple
tools easy,
of years,
isn’t and
it ? over this time I have never received a sin
Not getting enough pay and working in the dangerous
I think our
place.
mine is making enough money to can pay us. we need surround
Discrimination is one of the main problems in Rhovan,
Balancing
clinic
of top
doctor
management
is also not would
treating
help
employees
in most of
fairly
the and
problems.
doesn’tMore
give aq
None
None
Not being able to be promoted. Having to do more
I would
thantalk
onetoartisans
HR but job
it isand
as ifthen
it is let
they
behind
earn more
and not
than
being
I do.done.
The problem to me is treating of employees. By counseling the management.
I have discussed the matter with my department manager.
Work load and the rates.
N/a
N/a
Gender equality. Pay and benefits.
By addressing the matter to the HR department.
When learners went to school for certain courses
Theand
recruitment
when theyorcome
selection
for pre
panel
– leadership/
should at least
L1 they
take
are
into
taken
consideration
to courses
Job application: it’s a big problem, black peoplePeople
with qualification
with a qualification
they are at
notRhoovan
recognized,
mustsometimes
be recognized
you and
workpaid
for accor
the p
Working in a position I’m not being paid for. JustIt “helping
is beyondout
my“control.
with no My
acting
supervisor
allowance
knows
or anything,
that I’m more
not happy
responsibility,
and know
contribution for employees.
Too much racism, their equal jobs, and unequalThe
pay.level
No promotions,
of pay shoulddevelopment
be the someofunder
the community
one group. around
ProvideRhovan
more bursa
and
Unplanned shutdowns or maintenance days that
require you
to work
for longtheir
hours
without
proper communication,
supe
Supervisors
need
to improve
human
interactions
skills to positively
m
ople around it make it good to work at Glencore.
The coordinator does not respect or they don’t That
workall
wethe
full,
coordinators
not they dofor
as training
to spendand
on us
development
and the treatment
than how
is not
to comm
prop
Salaries are too low, there are no promotions inWe
mywould
department,
like to get
a person
management
works on
that
thewould
same listen
position
to us
forand
more
implement
than 10 y
At the kiln and leach section, there are not enough
Apply
charges
another
at supervisor
engineering.
forNot
KILN
alland
the lack.
artisans
make
arethe
earning
pay graded
the same
the mone
same
Riggers that are also artisans are on a better payThe
level
problem
than the
canBoilermakers
be solved byand
the filters
filters and
and Iboilermakers
feel that it is being
unfairrecognize
as the w
None
Treatment is not the same when coming to racial
Alllines.
personnel
ESOPStoshares
be treated
not consistent
the same –black
still in
and
the
white,
dark to
as use
to whether
the relevant
paymm
Safety and promotion.
Will not solve it because management will never listen.
Supervisor failed to plan for G comm. Meeting prior
Unless
meeting
Glencore
should
has exchange
plan before
management
to manage time,
policies
favoritism
in place failing
or those
to who
con
By communication with my fellow co-workers.
Working long hours without taking a break.
Money is the main problem.
Give the employees money.
B3 – B4
There is no development or promotions especially
for reporting
women, only
certain to
people
arethey
being
management
do
When
the matter
the HR
telltrained.
us that The
there
is nothing the
Getting the same salary with employees who operate
machine occasionally
I am
8-houraccordingly.
shift operating th
It mustthe
be discussed
thoroughly, while
and let
be doing
job grading
Same job, but not equal salary same job title but
I don’t
not equal
havework.
an idea
Noabout
job grading
solving( them.
last one
noas
solution.
an interim), excavator opera
We are receiving fake pay slips/printed pay slips,
We
wehave
are using
discussed
poorthese
medical
withsame.
our safety
We work
rep/extra
unions
Saturday
and they
anddon’t
theydo
don’
an
First I am not happy with the payment cause weByare
increasing,
working in
payment
a dusty for
place
employees
and we are
cause
notthis
paidcompany
dust allowance
makes money
and we a
Supervisors build friendships with employees that
Callwhy
supervisor
jobs notand
done
explain
properly
the necessity of working happily a safe, not bei
Favouritism
Management to be trained more to treat their employees fair and equally
The main issue for me is about education, we apply
I suggest
for the
when
leadership
someone
you
is go
sent
toto
school
school
when
theyyou
must
come
not back
fill hisafter
position
you co
un
When management is about to make some changes
We tell
in the
our workplace
union representatives
they don't notify
to talkusand
andsupervisor
some of the
toothings they nee
The main issue comes from money we are not paid
The company
well and get
must
little
think
bonus
for us.
paid.
Get
Management
enough bonus
is not
andfair
getthey
paiddon't
according
treat
There is no development at Rhovan especially women.
The treatment
There isneeds
the no
todifferent
be same.salary
Whenfor
thesome
postlevel
is advertised
or position.
the When
level ne
yo
Favortism, unfair treatment, giving wrong people
Treat
promotion,
all peopletraining
equally.
certain
Train individuals.
all people. Promote all people.
Being in the company for years but earning the We
same
must
salary
be as
paid
new
according
comers.to your long term in the company.
Discrimination. Favortism. Only white got top positions.
Be fair Low salary. Can not negotiate with top management. Rude to bla
Lack of assistance in our departmental projects.Glencore
Poor salary
must
scale
do when
the audit
compared
from alltodepartment
other departments.
check how
Our
is the
managers
salary sc
s
The plant is expanding at a rapid rate, we need Need
more more
electrician
electrician
red to other companies and the work is challenging with a lot of overtime.
Workload and people are few they do not give work
We have
according
alreadytoraised
the people
this issue
theytoare
our
available.
Hr and the HOD but no response.
Unfair labor practice where there is a lot of discrimination
I have triedbased
talkingon
torace.
(HR) When
in my case.
black Ilocal
qualified
people
as are
an artisan
given training
even though
even
The artisan that are not getting the same salaryLet
butthis
doing
senior
the artisan
same job,
ports
same
be advertised
responsibility
because
and commitment.
it was not advertised
Artisans of
be
The main issue is how they increase our payment.
The management must sor this issue.
Supervisors not listening to employees actually Glencore
performing
management
the work. Top
to investigate
management
claims
makes
andpromotion
workloadsdecisions
and to spend
on a tf
Racism
If only all employees be treated fairly
Development(education). Pay discrepancy
The development problem can be solved if all employees who have accou
Teamwork
Let people work more together in teams. Give every person a chance to sa
We work long hours(12 hours ) and only rest forI can
few not
hours.
solve
Wethe
areproblems
being threatened
by myselfon
because
a dailyIbasis
am afraid
that we
to speak
are going
up my
to
Inequality
Treating each other with respect
I don't know
Communication
Pg. 9
Suggestions for better place to work
Anonymous one on one interview with an unknown candidate from outside the operation.
The management should be a mix of not only of white people because white people receive everything on the silver plate
If everybody at Glencore puts more effort into safety, the company will, even more, better to work at. By trying to cut mu
Glencore must communicate with all employees equal, grade employees.
Promotions based on performance.
Develop employees build a gym.
Listen to lower class employees.
Must always service the equipment and buy the new and effective equipment.
Team building,teamwork, and activities must be in place for the employees to have good teamwork. Employees must be
ith one . to be honest they must at least give all employee training not favorite people ( which is discrimination). Working at Glencore
Not enough team building, wellness not doing enough especially on the state of sport eg athletics.
N/a
Work safe. Follow the procedure, right tool, correct PPE, no gossip inside company workplace.
Always take employees seriously, no discrimination, taking people for training.
I suggest workers of Glencore must be paid according to the jobs they hire for.
Promote people of color, salaries must be according to trade, recognize an individual who gives their all to the company,
If they can hire people who will be able to communicate effectively with us and the management will definitely make Gle
Management should be fair and not work on favoritism, seniors should learn to listen to employees and never underestim
Management has to work hard in glove with its workers and promote then for better future.
Do this survey all year in and out.
The Glencore company should randomly organize team building for its employees from all over the brand and enjoy the a
The Glencore is must make the right decision.
Unity, better salaries, being undermined should be stopped.
as the C3 + 10 %
Glencore must stop hiring our black brothers at high risk areas without signing them.
Glencore overall is one of the best companies to work for . even if I were to look for another job, I would move internally.
oney to can pay us. we need surrounded electric fence because we experience more of ezinyoka in our company and heavily armed, t
They should start listening to the employees on the ground level. Improve the way of handling matters, help the surround
None
To give all employees applying for posts being here longer than persons or employees working here in lesser years than o
By love people and co workers.
He must over loot how does other department uplight their employee's salaries.
By holding meetings with the HR department.
If a person went to school for fitting and comes for a pre-leadership let him/her go for exposure in fitting unless if they th
People or workers must be treated for fairly and equal especially when comes to interview selection, plant exposure som
They must stop hiring people at lower levels to come to do the jobs with more responsibility and not pay them according
Communicate with use, management should unite with its employee and not isolate themselves from its employees, med
Treat all employees fair and thank employees for their constant hard work and long hours spent at work and away from t
Ever one should get the position or promotion only if they do how the knowledge qualification for those specific jobs.
hat would listen to us and implement change, discrimination should come to an end
nd lack. make the pay graded the same for artisans.
If I was valued and recognized for my hard work at the kiln and leach area, pay level increase, need 1 more supervisors (ch
black and white, to use the relevant media platforms within the organization to inform employees, either negotiate at chamber level
Bring an outside manager to come and handle employees issues.
Implement exchange management programme, change appointment criteria, gave all personnel to learn and developed,
To treat all employees equal no matter what color of skin they have or experience.
Glencore must pay their employees so that the place to be.
More money.
The company must be fair to all of us, we all need to be developed and be promoted.
Safety first, adjustment of salaries.
Equal job, equal pay. Eg operators same level when comes to payment.
afety rep/ unions and they don’t do anything about these.
By satisfying employees at all times.
Supervisors not to be left alone for a long time, their work not reviewed.
More developments to employees to be made and safety campaigns to be held at all times.
Management must ask people to check and know what they wish for and how they can improve. They must come to us a
The workers and management must listen to each other.
Get implemented things that employees will like eg. medical aid. Long service award must go with the present to sure app
Treat lower paid employees with respect and understanding. Clear communication with every employee. Train employee
Listen to all people suggestions/proposal
Never discriminate anybody.
May be I can or not as it is our combined company.
da
Listen to the guy on the ground.
Give people the correct tools to work with service the equipment that we are using.
Management must change their attitude and (HR) must start doing it job properly. Job opportunities must be given to loc
tised because it was not advertised before they were approved for this post and they were just given the post and is said the senior a
They must take crisis of the employees seriously.
Stop internal politics and friend based decisions.
If all can be brothers and sisters not a family business
I will suggest that Glencore must pay their employees based on what they are best in doing not b the color of our skin and
People to be freer and not have grudges against each other.
The current shift rule should be changed to 4-days at work and 4 days off work so that we get more time to rest. Manage
To have an anonymous survey on monthly basis to employees
Housekeeping
verything on the silver plate.
work at. By trying to cut much on paying people of the same job, a different grade in pay now that will be made Glencore a better pla
mwork. Employees must be nominated and go out to meet with other employees of Glencore send time together talk of safety, come-
ation). Working at Glencore in think everything is according to order according to me but training not only first – aid each and every y
es their all to the company, please.
ent will definitely make Glencore a better company.
oyees and never underestimate employees, seniors and employees should be treated equally, black and white should be treated equ
er the brand and enjoy the activities. They should also provide adequate training to new employees until they are ready to work effec
ob, I would move internally. Every company has its ups and downs though. I think the main negative point is that some of the manage
mpany and heavily armed, that is why I say we are in danger.
g matters, help the surrounding communities as all required assistance. give feedback regularly to the employee.
g here in lesser years than others.
re in fitting unless if they themselves applied for something different then that, that they went to school for. Please consider in future
lection, plant exposure some worker is (favored) given enhance to move from their current position to another field of work. Eg some
and not pay them according to the efforts they are contributing to the company. people must be treated equally regardless of their ag
ves from its employees, medical aid should be better up ( no surprise ) each and every month we find surprises when it comes to med
ent at work and away from their families.
n for those specific jobs.
need 1 more supervisors (chargehand) at the kiln.
r negotiate at chamber level or every plant to apply its mandate.
nel to learn and developed, implement minimum requirements including management , ensure all small companies participate in the
ve. They must come to us and talk to us
with the present to sure appreciation. Bonus must be paid. Involve employees in senior aspects. Arrange a meeting to get advise of em
y employee. Train employees to develop them
unities must be given to locals and internal candidates firstly when there is no candidate look outside. This must be done transparent
post and is said the senior artisan post will never be advertised. I ask myself why?
ot b the color of our skin and also look on solving issues of our foreman getting paid well whereas they don't. So anything employees w
more time to rest. Management should discipline or shout at any other person in front of other employees(do it privately in office). M
be made Glencore a better place to work at.
together talk of safety, come-up with a new thing that can be in place of safety in the workplace and all employees must go to this m
nly first – aid each and every year.
d white should be treated equally.
l they are ready to work effectively on their own.
nt is that some of the management we are comfortable in talking to, but others we avoid altogether. If all of the management were m
l for. Please consider in future giving the learners ( apprentice ) a medical aid.
another field of work. Eg someone work as sample proposer, allowed to go and exposure to the department of an electrician, now is a
d equally regardless of their age, gender or race. if there’s a need for a post they must get the right person for the right job and not exp
rprises when it comes to medical aid, not every treatment is covered.
companies participate in the business( communities ) at least 20 must be assisted to do business with Glencore particularly those ha
e a meeting to get advise of employees. Thinking employees
his must be done transparently where the selection criteria are done by someone from outside the operation.
don't. So anything employees who work for Rhovan are been treated uniformly when comes to payment plans make it right as we can
ees(do it privately in office). Management should have for disappointment e.g. breakdowns and not expel plant to run smoothly ever
employees must go to this meeting and come back with the reported hand it into the safety department.
all of the management were more accessible and open to the workforce, things should have been better
ment of an electrician, now is an electrician I tried to follow the same step, being denied saying that you can’t move away from your cu
on for the right job and not expect people to just “ help “.
Glencore particularly those has been disadorned before try to port it out, because they believe is their land and social labour plan said
plans make it right as we can't stand for these.
pel plant to run smoothly every day. Maybe by doing so, then they can be telling us that we are useless and we will e fired from out w
can’t move away from your current position. We must all given chance and treated equally, if they have a problem, they must say it lo
and and social labour plan said 90 % shall be local.
and we will e fired from out work.
a problem, they must say it loud and clear.