Naomi Ngbede

 WRITING SAMPLE ROLE EXPECTATIONS BY NAOMI NGBEDE In the context of a formal organization, there exists a structured system comprising various positions, each delineated by specific tasks, rights, duties, and responsibilities. These roles interconnect through both vertical and horizontal relationships. As articulated by Linton (1936), roles pertain not to an individual's actual behavior but to the behavioral norms encompassing attitudes, values, and conduct stipulated by the prevailing culture for anyone holding a particular position. Within an educational institution, such as a school system, an array of social positions exists, including teachers, headmasters, supervisors, executive assistants, and more. Each of these positions carries a set of defined obligations and entitlements. The manner in which individuals in these roles behave is intricately linked to their perceptions of the role itself. For instance, a head teacher's role expectations are intricately tied to their interactions with teachers, students, the broader community, and superiors. Consequently, if a head teacher regards their position as an unrelenting duty to be fulfilled at any cost, their focus will invariably center on task performance. It is crucial to recognize that a head teacher is often tasked with juggling numerous responsibilities simultaneously. However, when the role demands become unfeasible, or there exists a misalignment between an individual's role, values, attitudes, and beliefs, internal conflict can emerge, resulting in role conflict. Several prominent factors can contribute to role conflict. One of these factors may stem from the organizational structure, particularly if it adheres to a bureaucratic model where decision-making authority is concentrated solely in the hands of the school's owner, rendering the head teacher a mere figurehead. In such circumstances, the head teacher may find it challenging to fulfill their leadership role and make decisions in line with their role expectations. Additionally, adverse working conditions or decreased job satisfaction may exacerbate role expectations and contribute to role conflict. It is paramount to emphasize that effective management of these role expectations can foster positive relationships and streamline job responsibilities, ultimately mitigating staff turnover. Reference Linton, R. (1982). The Role of Interaction. In Handy, C.B. Understanding Organizations 2nd Edition. New York: Pengiun Books Ltd.