Mustafa Hatim Abdulhussein

Website Audit Report of Grove Park Pharmacy Prepared By Mustafa Abdulhussein AWAI Verified Copywriter HOME PAGE TAB Opening Hours –Top Bar –Yellow Box Mon-Sat 9.00am-7.00pm Sun 11.00am -1.00pm Avoid using 24 hours as it can be confusing Keep it simple Street Address and Telephone Numbers +E-mail-Pink box under Grove Park Pharmacy Address and Telephone Numbers must show on every page at the top-Very Important NHS Providing NHS services leave as it is Change Photo to Clear Photo of Front of Pharmacy with Sign Board Clearly Visible, If Possible with few staff standing outside Pictures speak a thousand words Blue Box on Side having EPS Nomination, Medicine use Review, New Medicine Service-Remove Put this info as tabs on home bar page Remove about Us Section from Home Page-Serves No Purpose In place of it put this message WELCOME TO GROVE PARK PHARMACY We are located at Address….. We Offer the Below Services and More How Can We Help You Today? Our Services Repeat Prescriptions Clicking on Repeat Prescription Tab leads one to a Repeat Prescription Page with good explanation Order Your Repeats Online-This button is not working remove it Here You Should Have Register as A Patient Button Which When Clicked Upon Will Open Up an Online Form for Registration Also Here Include a Patient Log in Button In Addition To the One in Top Right Hand Corner Emergency Hormonal Contraceptives This term is too technical for laypeople especially young people (16-25) who I believe are most sexually active and likely to use this service Change title to Morning after Pill a common term easily understood Explanation page is okay I suggest having a link to a Printable Questionnaire Form on this site which the patient can pre fill, print and bring it to the pharmacy (Adobe Online Fillable Form is good) saving both pharmacist and patient valuable time Minor Ailment Scheme Suggest you include a link to a registration form here so patient saves 10-15 minutes in registering at pharmacy (they can register at home and only ask about areas they are not sure of) Also include an online form for booking consultation time (alternative to telephone booking) Travel Clinic Suggest you include an online booking form here which is printable Patients can pre fill the form and send it by email-Faster response time Patients should be encouraged to book appointments online or by phone Walk in appointments –Only for emergencies Anti –Malarial Include a booking form here with phone number for telephone bookings Erectile Dysfunction Remove this Heading Put this heading-Other Services Not Covered by NHS Here put all of your payable services including treatment for Erectile Dysfunction Put Telephone Contact and Booking Form ABOUT US TAB The opening paragraph is okay provided you do indeed open 365 days a year and have at least 2 pharmacists on duty at any time It’s very important to have correct information on your website The Bullet Points on Services Is Very Good but Break Them Down Into Two Sections NHS Services  Ddddd  Nnnnnnnnnnnnnnnnnn  Ooooooooooooooooooo Private Services  Qqqqqqqqqqqqqqqqqqqqqqqqqqq  Aaaaaaaaaaaaaaaaaaaaa  Wwwwwwwwwwwwwwwww So it’s clearly explained If you have liked our services kindly nominate Our Pharmacy. The Current Button under Services Tab Not Working BUTTON SUGGESTION ON TABS ON HOME PAGE HO ME ABO EPS MEDIC NEW DOWNL UT NOMINA INE MEDIC OADS US TION USE INE REVIE SERVI W CE CONT ACT US STO COMPLA RE INTS INF O My suggestion is do not repeat tabs on home page bar already covered in the home page Things like Travel Clinic, Other Services To Me EPS Nomination, Medicine use review, New Medicine Service seem important enough to have separate headings on top bar of home page Downloads Here you should have links to important documents which customer may want to print and keep. For example a history of medicines they use and have used, covid vaccination information, new regulations etc. Don’t keep unnecessary things here Bottom of Home Page Quick Menu-Remove Store Info-Separate Tab at Top Opening hours. Contact Info-Already in Top Bar-No need to have at Bottom This concludes My Website Audit Report for www.groveparkpharmacy.co.uk Kindly let me know if you have any queries and your views on the same Thanks & Regards Mustafa Abdulhussein