Mukesh Barik

ALL INDIA INSTITUTE OF LOCAL SELF-GOVERNMENT FINAL REPORT SOCIAL DEVELOPMENT & PUBLIC AWARENESS COMPONENTS OF JICA ASSISTED ODISHA INTEGRATED SANITATION IMPROVEMENT PROJECT PREPARED & SUBMITTED BY SANITATION IMPROVEMENT TEAM, CUTTACK JICA ASSISTED ORISSA INTEGRATED SANITATION IMPROVEMENT PROJECT SOCIAL DEVELOPMENT & AWARENESS COMPONENT SANITATION IMPROVEMENT TEAM (SIT) FINAL REPORT 1. Background The water sector plays an important role in providing better living conditions and in protecting the environment. Water, sewerage and drainage infrastructure for cities are on the forefront of the Government’s agenda due to their present inadequacy. These conditions lead to poor sanitation and create unhygienic situations that are unacceptable from a public health point of view. It is in this context the Orissa Integrated Sanitation Improvement Project (OISIP) has been launched with the support of JICA. The Orissa Water Supply & Sewerage Board under the Housing & Urban Development Department of Government of Orissa is implementing the Orissa Integrated Sanitation Improvement Project (OISIP) in Bhubaneswar and Cuttack Municipal Corporations. The project aims at improving wastewater collection and treatment in Bhubaneswar and Cuttack. In Cuttack the project also aims at improving the storm water drainage. 2. Bhubaneswar Municipal Corporation Bhubaneswar, the capital city of Odisha is the largest city in the state and is today a centre for economic & religious importance in the region. The city is managed by a Municipal Corporation with an area of approximately 145 sq.km and a population of 6,48,032 based on the 2001 National census. Though the city is the capital of the state with a copious supply of water, it has no wastewater treatment facility or any centralized sewerage system. The existing sewerage system covers 30 % of the city without effective treatment. Most of the people are depending on septic tanks. In some parts of the city specifically in slum pockets toilet facilities are not available and people are in the habit of defecating in open fields or surface drains. The untreated sewage finds its way through surface drains to flow into the rivers Kuakhai & Daya. This situation pollutes the rivers and causes unhygienic and unaesthetic condition throughout the City. There is constant demand from various corners for a comprehensive centralized sewerage system for the city. For the purpose of sewer system planning, the city has been divided into 6 Sewerage Districts. Out of the six Districts, District-VI is under the JICA assisted Odisha Integrated Sanitation Improvement Project. Sewerage District-VI in Bhubaneswar covers approximately 56 sq. Kms of area and is located north of NH-5 from CRPF to Rasulgarh. The project area includes Jaydev vihar, IRC Village, Nayapalli, Rental housing colony, Salia Sahi, Maitrivihar, Chandra Sekhar Pur, Niladrivihar, Lumbini vihar, Sailashree vihar, Damana village, Kanan vihar, Patia, Sikhar Chandi area, Srivihar, Praci enclave, Gajapati Nagar, Sainik School area, Laxmi vihar, Vanivihar area, VSS Nagar, Mancheswar Industrial area, Chakesiani, Arya vihar, Gadakana, Rang Matia, Kalarahang, Bhatpara etc. 3. Cuttack Municipal Corporation Cuttack Municipal Corporation, the old capital of the state of Orissa and its cultural centre, is growing rapidly and together with the neighbouring city of Bhubaneswar, is creating a Mega city. The city is 2 surrounded by two rivers namely, Mahanadi & Kathajodi. The Cuttack Municipal Corporation (CMC) came into being on August 5, 1994, comprises an area of 91.94 km2 having a population of 535,139 as per census in 2001 exclusive of the population in slum areas. By the 2001 census, 106 slums including a population of 132,814 or 23,898 households were identified in the city. In addition, 153 slums have been identified recently by CMC which are called "newly identified slums". The total corporation area has been divided into 54 Wards. The sewerage facilities in Cuttack are inadequate. Only one area, including approximately 10% of the population, is served by sewers. The two existing treatment plants are not adequate in capacity and not operated in a satisfactory manner. Therefore, the wastewater is generally being discharged into the storm drains which in turn discharge polluted water to the surrounding Kathajori and Mahanadi rivers. Existing drainage facilities in Cuttack are also inadequate. During rainy season when the water level of the Kathajori and Mahanadi rivers are high, the drain cannot flow by gravity due to the effect of back water from the rivers. This situation is further aggravated because of entry of solid waste into the drains. During the rainy season, many areas in the city remain water logged while low lying areas get inundated. Since the available infrastructure is inadequate to meet the demand of the growing population, the state government is improving the infrastructure in city. To improve the sanitation system of Bhubaneswar and Cuttack cities, the State Government has launched the Orissa Integrated Sanitation Improvement Project for both the cities. The Japan International Cooperation Agency (JICA) has extended loan assistance for implementation of the above project. . The project provides for the construction of separate drainage and sewerage systems in the city in a modern, advanced and scientific manner with support of international and national experts. For improvement in the drainage facilities, approximately 30 kilometers of the existing two Main Drains and connecting drains in the city will be rehabilitated or newly constructed. 4. The Social Development & Public Awareness Component of the OISIP The Odisha Integrated Sanitation Improvement Project (OISIP) envisages large scale constructions for creating centralized sewerage system and improved drainage in the cities. The centralized sewerage system and drainage facilities will definitely give a facelift to the twin cities. Once the infrastructure is created it is also important that how the people use these facilities. The community to whom the facilities are unknown especially the centralized sewerage system, Government has also taken up the responsibility to create widespread knowledge to the ordinary people who are the real benefactors of the project ensuring their involvement and participation in the infrastructure creation and its effective utilization. To achieve this objective of bringing people’s participation and changes in the lifestyle by providing improved sanitary conditions in the area, Social Development and Public Awareness (SD & PA) component is included in the project for effective utilization of the created infrastructures under the project and that leads to project sustainability. The SD & PA component envisage community mobilization for ensuring community participation in the execution of the project, building awareness among user groups, capacity building of Corporators and Officials of the Corporation, create pro-poor infrastructure in slums and pay & use toilets in public location depending on the need etc. 5. Goal and Objectives 3 The goals of the project are to improve the water quality in surrounding rivers and upgrade sanitary condition for the people in urban and peri-urban areas. This will be done through sewerage and drainage improvement integrated with institutional improvement, social development, creation of public awareness and capacity building that will support successful performance of the facilities in a sustainable manner The major objectives of the Social Development and Public Awareness Component are listed below: 1. To create a conducive environment for carrying out the implementation of Orissa Integrated Sanitation Improvement Project (OISIP) in Bhubaneswar Municipal Corporation (BMC) by ensuring public/community participation 2. To create awareness among the user groups and target community to effectively utilize the infrastructure created under the project and ensure sustainability. 3. To address the lifestyle issues related to sanitation and hygiene and to promote healthy living. To effectively implement the above said components professionally, it is envisaged to prepare a detailed Annual Action Plan and present it to the Project Monitoring Committee and obtain approval. 6. The Components of SD & PA The details of each component and plan of implementation are given below: 6.1 Baseline / End line Survey 6.1.1 Objective The objective of the Baseline / Endline Survey is given below as per Annual Action Plan & Budget Prepared by SIT and Approved by The Chief Engineer, OISIP: 1. To lay bench mark on the existing health, sanitation and hygiene practices and to explore specific characteristics and issues 2. To understand the awareness level of the beneficiary households and general public on the Project and their attitude and approach to the project 3. To make a random need assessment among the beneficiary households 4. To assess the impact of the project implementation at the end of the project execution 6.1.2 Activities Sl.No Tasks Description 1 Task - 01 Development of proposal for the conduct of Baseline survey and endline survey and obtain approval 2 Task – 02 Development of draft questionnaire 4 3 Task – 03 Field Testing and Validation of questionnaire 4 Task – 04 5 Task – 05 6 Task – 06 Assist BMC & CMC in the conduct of Survey 7 Task – 7 Development of report of the study and submission to the Government/ OWSSB/Corporation Assist BMC & CMC in the selection of Community Organisers for conduct of survey Assist BMC & CMC to organize training to the Community Organisers and Supervisors 6.1.3 Deliverables 6.1.3.1 Baseline Survey Report of the Baseline study on existing scenario of health, sanitation and hygiene practices and attitude, approach and perception of the community towards the OISIP 6.1.3.2 End line Survey: Report on the impact of Social Development and Public Awareness component of the OISIP and recommendations to move forward and accomplish the aspirations of the community to lead a healthy living . 6.1.4 Activities undertaken by SIT 6.1.4.1 Prelude As per the contract between OWSSB & AIILSG, SIT shall design the survey, employ field personnel or train community organizers for data collection. Accordiningly SIT submitted the Project Proposal along with questionnaires for Baseline survey to BMC & CMC. But previous Municipal Commissioners of BMC & CMC directed SIT to engage NGO as Community Organizers preoccupied with other activities.As SIT don’t have fund to engage NGO, SIT identified a Survey Agency Institute of Social Studies (ISS), Bhubaneswar and submitted a proposal to JICA,OISIP,OWSSB, Cuttack. But subsequently the JICA, OISIP, OWSSB, Cuttack directed the SIT to prepare a tender document for engaging Survey agency/NGOs. Accordingly SIT submitted tender document to JICA, OISIP, OWSSB, Cuttack. 6.1.4.2 Project Proposal on Base Line Study on Social Development and Public Awareness Component of Orissa Integrated Sanitation Improvement Project in Bhubaneswar and Cuttack City 5 1. Project Title: Base Line Study on Social Development and Public Awareness Component of Orissa Integrated Sanitation Improvement Project in Bhubaneswar and Cuttack City 2. Introduction: The Orissa Integrated Sanitation Improvement project is being implemented by the Orissa Water Supply & Sewerage Board under the Housing & Urban Development Department of Government of Orissa. The project aims at improving wastewater collection and treatment in Bhubaneswar and Cuttack and drainage works in Cuttack. Along with the urbanization and population increase, water consumption and wastewater generation is also increasing. However the provision of sewerage treatment and disposal facilities has not been able to keep pace with the development needs. Wastewater generated by unregulated, unplanned and ill monitored urban localities passes on to water bodies and the rivers. This causes pollution with hazardous consequence to public health and environment. The Orissa Integrated Sanitation Improvement project addresses these issues by providing sewerage lines and improving the drainage system. The Sewerage schemes at Bhubaneswar and Cuttack and the Drainage scheme of Cuttack are the major components of the OISIP. Besides the OISIP envisage taking up slum development in both the cities, creating pro-poor infrastructure in slums, build awareness on sanitation and hygiene, construction of Public toilets for general public etc. The project also envisages large scale awareness campaign so that the people become aware of the need to access the sewerage system for safe disposal of human excreta and liquid waste. The Social Development & Public Awareness component addresses such issues in general. The Social Development & Public Awareness is the key component of the OISIP. Water sector plays a significant role in improving living conditions of people and in protecting the environment. At present the conditions are such that they lead to poor sanitation and create unhygienic situations that are unacceptable from a public health point of view. Bhubaneswar and Cuttack in the state of Orissa are two cities that fall in such a category. The main component of the OISIP involves large scale constructions for creating centralized sewerage system and to improved drainage in the cities. The centralized sewerage system and drainage facilities will definitely give a facelift to the twin cities. Once the infrastructure is created, it is also important that how the people use such facilities. The community to whom the facilities are unknown especially the centralized sewerage system, widespread awareness has to be created among ordinary people who are the real beneficiaries of the project. It is also important that for 6 the successful implementation of the project people's involvement and participation in the infrastructure creation and its effective utilization have to be ensured. To achieve this objective of bringing people’s participation and changes in the lifestyle by providing improved sanitary conditions in the area, Social Development and Public Awareness (SD & PA) is of paramount importance for effective utilization of the created infrastructures under the project and that leads to project sustainability. The SD & PA component envisage community mobilization for ensuring community participation in the execution of the project, building awareness among user groups, capacity building of Cooperators and Officials of the Corporations, create pro-poor infrastructure in slums, construction, operation and maintenance of pay & use toilets in public location depending on the need etc. 3. Statement of the Problem: Sanitation is one of the basic amenities essential for healthy living, which can be reflected in safe management of human excreta, including its safe confinement treatment, disposal and associated hygiene-related practices. The Millennium Development Goals (MDGs) enjoin upon the signatory nations to extend access to improved sanitation to at least half the urban population by 2015, and 100% access by 2025. This implies extending coverage to households without improved sanitation, and providing proper sanitation facilities in public places to make cities open- defecation free. There are 103 Urban Local Bodies in Orissa, which comprises of 3 Municipal Corporations, 37 Municipalities and 63 Notified Area Councils. Although Orissa has an overall projected urbanization rate of about 20 per cent in the year 2011, the actual growth in some pockets of the state in the recent years seems to be much faster than what is being generally perceived. Large conglomeration of people belonging to poorer strata of the society in Orissa cities has led to unplanned growth, immense pressure on the existing resource base, increasing number of slums and a large chunk of people without having access to provisions of basic amenities like potable drinking water, sanitation, housing and infrastructure support like roads, drainage and public transport. Provisions for these services not only require proper planning but also huge financial support by way of budgetary allocation. With the existing trend of urbanization, the status of sanitation in the State of Orissa, especially in the slums and low-income settlements, is unsatisfactory. The facilities for safe disposal of solid and liquid waste are also not adequate. More than 1 million households in the state do not have access to toilet 7 facilities, due to which they are forced to defecate in the open. The State Government and the Urban Local Bodies (ULBs) have been implementing various programmes to address the issue of sanitation. However, in the absence of uniform policy guidelines, lack of a progress monitoring mechanism, multiplicity of agencies, overlapping jurisdictions and low awareness amongst the population, the results are not encouragingThe sanitation facilities in both the cities are inadequate to meet the growing needs of the cities. The process of urbanization is rampant and the floating population who visits the cities from other parts of the state is on the increase. The poor who migrate from rural area to explore employment opportunities results in the formation of new slums. The present conditions of the authorized slums in the cities are worse and the population load is beyond the carrying capacity of many slums. Inadequate sanitation facilities like public toilets where people assemble in large numbers, lack of individual or community toilets in slums and habitats of poor often force people to urinate and defecate in open air. The draft City Sanitation Plan for Bhubaneswar shows that of the 60259 slum households, only 11378 households have individual toilets. 50% of this number that is 5689 has septic tanks. The rests have toilets with soak pits. Also, only 13 wards are fully covered by underground sewerage system, and 23 wards are partially covered. Wastewater from toilets mostly flows into open drains. Majority of households, nearly 60% do not have access to individual toilets, forcing such families to defecate in open; this problem is aggravated by lack of accessibility to community toilets (total 98 nos., 8 non-functional)*. It is also worth to mention that out of the 60 wards in BMC only 17 wards have Community toilets and out of this Ward No 48 has the largest number of community toilets -37 Nos. An equitable distribution of infrastructure creation based on actual need is also lacking. As per the City Sanitation Plan, Cuttack city has a population of 6,94,000 residing in 1,38800 households as per preliminary figures of Census 2011,. It has registered 22% growth over past decade, same as the previous decade. As per Census 2001, slum population is 42% of the city’s population. The slums are in woeful condition unhygienic, densely cluttered and often sitting on natural drains. Nearly 35% of slum households have no access to toilets. The situation is aggravated further by inadequacy of community toilets (total 46 in the city, 11 not functioning), lack of access to, or scarce or non-availability of municipal water supply. Child excreta are most often thrown into open. The City Sanitation Plan proposes to make Cuttack city free of open defecation by year 2021 by combining construction of individual and community toilets. Cuttack is supplied with 115 mld of water at 168 lpcd; it is in excess of current demand of 98 mld. This is ironic as the piped water supply network coverage of population is only 55%. In this background, conservation and infrastructure augmentation alone can remove the 8 anomaly of poor distribution and its inequity (only 20% of slum population gets piped water supply). And yet, past reports suggest that in coming future, the demand-supply gap will only increase progressively thereby also affecting the water treatment and storage capacities. While the Sewerage Project for Cuttack is being implemented by OWSSB with a 40 year perspective, it should be noted that the current system is grossly inadequate and poorly maintained; the water treatment plant is too conventional for a city like Cuttack; only 8 % of city’s population has access to sewerage system; the discharge of domestic waste through storm water drains goes to rivers Mahanadi and Kathajori that show deterioration in its water quality. The situation leads to issues of sullage management and health. Most of the city roads have open storm water drains. The drains are narrow, with improper slopes or non-existence of drains in some areas that has often caused flooding and water logging thus increasing the risk of diseases like malaria etc. Storm water drains function as a conveyance channel for untreated sewage; they are choked by indiscriminate dumping of solid waste, building materials and related refuse. 4. Objectives: General objective: To study the existing status of water, sanitation and personal hygiene practices of the general public in Bhubaneswar and Cuttack city of Orissa before intervention of project Specific objectives:  To study the resources available for water and sanitation in urban areas.  To study the awareness level and people’s participation in various water sanitation and personal hygiene programmes adopted by the Government / Non Government agencies / institutions.  To identify various problems facing target population in water and sanitation services in urban areas  To analyze the opinion of people about the sewerage connections, solid waste and waste water management  To seek suggestions from the community for better implementation of the project. 5. Methodology 9 This study will be descriptive in nature. The Sanitation Improvement Team (SIT) will adopt research design in order to describe the interrelation between variables under the baseline study. This base line study aims at elaborately describing various issues and intervention strategies of the water, sanitation and personal hygiene in urban areas of Bhubaneswar and Cuttack. Descriptive research design will be suitable to explain various causes and consequences of water and sanitation problems. 5.1 Area of the study: The study will be undertaken in 50 locations in each cities namely Bhubaneswar and Cuttack Corporations of Orissa. Out of 50, 10 locations are predominately slum communities and the main occupation is daily labor supplemented by petty business. These locations are away 5 Kms – 10 Kms within Bhubaneswar and Cuttack city. Secondly the investigators (Community Organizers) are much familiar with the locations and its surroundings. Thirdly the locations will be early accessible to the investigators. The locations will be finalized in consultation with BMC and CMC. 5.2. Sources of Data: The data will be collected through two different sources those are (i) Primary source and (ii) Secondary source. (i) Primary Source: The primary source of data collection will be well designed interview schedule to whom the investigators taken as respondents. (ii) Secondary Source: The secondary source of data for the present study will be the books, government publications of district statistical record reports, different journals magazine survey reports. 5.3. Method of Investigation: Survey method will be used for the purpose of investigation for gathering information for a systematic analysis and description of all-important aspect of the study. 5.4. Sample: The SIT including investigators will collect a sample of respondents from the coverage area. This sample will consist of male and female who are the main stakeholders and project beneficiaries in urban areas. The following will be the gender wise distribution of the respondents. Sl. No 01. Gender wise of Bhubaneswar Respondent City Male 2500 Cuttack City 2500 Total 5000 Percentage (%) 50 10 02. Female 2500 2500 5000 50 TOTAL 5000 5000 10000 100 The above table shows that the respondents will be a mixed group in terms of gender. This will provide broader understanding on the issue as different gender groups will have different needs and access to the services. Keeping this in mind, the group has been selected. 5.5. Tools of Data Collection: The interview schedule will be prepared to collect information from the sample respondents on water, sanitation and personal hygiene urban areas. a) Planning: The Sanitation Improvement Team (SIT) will use interview schedule as the tool of investigation because it will be considered and accepted as the most convenient and commonly used tool for data collection. The schedule will be prepared after consultation with experts and Project Management Committee. b) Pre – Test: The schedule will be filed tested and validated after the preparation. Initially the SIT will interview fifteen respondents and further will be modified as per field reality. c) Text of the schedule: The schedule will be divided into two parts. The first parts deals with question to collect information about the socio-economic background, demographic profile and household assets of the respondents. The second part will deal with question to collect data about Environmental sanitation, Solid waste management, Waste water treatment, Household latrine, Household water, Personal hygiene, Water sanitation borne diseases, Awareness and participation of people on water and sanitation. 5.6. Data Analysis: The collected information will be analyzed, verified, edited and arranged in tabular form. The analysis will focus on various aspects of the issue such as household socio economic background, environmental sanitation, Solid waste management, Waste water treatment, household latrine, household water, personal hygiene, water sanitation borne diseases, awareness and participation of people on water and sanitation. 5.7. Tables: 11 The data presented in tables will have appropriate titles and numbers. Each table intends to provide specific information on specific areas such as income, household assets wise distribution, household latrine, etc. The information in tabular form is much simpler to understand and analyze the existing conditions of the respondents as they carry clear and precise information. 5.8. Chapter Plan: The following will be the chapter plan of the baseline study. Chapter – I: This chapter will deal with introduction of the area, project and issues i.e water, sanitation and personal hygiene status and services available in the urban areas. It also clarifies the meaning, definition of the subject. Chapter – II: This chapter provides information about the methodology followed through out the study. It elaborates the techniques, procedures and activities done in order to complete the study at the field level. Chapter – III: This will provide you what are the literatures reviewed to get the secondary information. This consists of reviewing magazines, reports, documents produced on the issue of water, sanitation and personal hygiene in urban areas. Chapter – IV: This is the crucial part of the study as it provides the information for which the study is being conducted. This chapter also provides lot of statistical data and information in a systematic order, which will enable the reader to understand the problem much better. There will be two sections for data analysis on slums and non slums. Section A will analyze non slums and section B analysis slums of Bhubaneswar and Cuttack Municiap Corporation. Chapter – V: This part deals with concluding remarks including major finding of the study as well as suggestions for improvement in future in the area of water, sanitation and personal hygiene services. This also explains how best the services could be accessed and utilized in the urban areas. 12 Chapter – VI: This provides the names of the sources referred and reviewed during the course of the study in order to get secondary and useful information for the study. 6. Operational Plan 6.1. Man power requirement: Total 50 community organizers and 10 supervisors will be required for the base line study in Bhubaneswar and Cuttack city of Orissa. Sl.No BMC Name C.O Required Survey per C.O Total Survey Supervisor required 1 Bhubaneswar BMC 25 Nos 200 Nos 5000 5 Nos 2 Cuttack BMC 25 Nos 200 Nos 5000 5 Nos Total 50 10000 10 Nos Each supervisor will verify 50 samples for validation during the base line survey 6.2. Training on Base line survey: The investigators and supervisors will be trained by the SIT before commencement of the survey. Training module consist of the details of the Orissa Integrated Sanitation Improvement Project, introduction of questionnaire, Sanitation and hygiene, personnel hygiene, hands on training in data collection etc. The SIT will also provide faculty support. Accommodation, food, travel cost, printing of questionnaire etc have to be arranged by the Corporations. 6.3. Duration of the study: The survey will conduct for 30 days. Tentatively the study will commence from 15th July 2013 to 14th August 2013. The day wise schedule will be prepared in consultation with BMC and CMC. 6. Time Line: The detailed time line is enclosed as annexure-1. Sl.No 1 Activity Development Period of Assigned Responsibility Draft June 2013 Social Development Expert Filed testing and validating of June 2013 Social Development Expert Questionnaire 2 questionnaire 3 Development of Software June 2013 Social Development Expert 4 Identification July 2013 Social Development Expert of Locations 13 (Random Sampling) 5 Selection Community August 2013 BMC/CMC August 2013 Social Development Expert August 2013 Community Organizers for Survey 6 Training to Community Organizers on Baseline Survey 7 Data Collection Organizers from BMC/CMC 8 Sample Radom Checking & Supervisors validation Organizers of Community 9 Data Entry August 2013 Data Entry Operators of SIT 10 Data compilation and analysis September 2013 Social Development Expert 11 Draft report preparation October 2013 Social Development Expert 12 Final Report Preparation October 2013 Team Leader 8. Budget Estimation: In the budget allocation for Social Development & Public awareness component of the OISIP, a sum of Rs 600,000/- has been included for the conduct of Baseline & end line Surveys. Out of this the expenditure for the baseline survey could be met. The details of anticipated expenditure are given below: Sl No Activity Description Unit Quantity Unit Cost Total Cost (Rs.) 1 Printing of Questionnaire 2 Survey Training a Reading & writing materials Nos 10000 Nos b Food & Refreshments for 1 Persons (Rs.) 5.00 50,000.00 100 100.00 10,000.00 100 150 15,000.00 5000.00 5,000.00 day training c Training hall – Rent 3 Day 1 Conduct of Survey 14 a Honorarium to Investigators Sample 10000 20.00 2,- b Honorarium to supervisors Samples 500 40.00 20,000.00 Grand Total 3,00,000.00 9. Expected Outcomes of the study: At the end of September 2013, Base Line Study on Orissa Integrated Sanitation Improvement Project in Bhubaneswar and Cuttack City will be prepared and submitted. It will help for smooth implementation of the project as well as impact assessment at the end of the project. 15 6.1.4.3 Questionnaire for Baseline Survey JICA ASSISTED ODISHA INTEGRATED SANITATION IMPROVEMENT PROJECT SOCIAL DEVELOPMENT & PUBLIC AWARENESS COMPONENT BASELINE SURVEY Questionnaire Investigator’s Name Supervisors Name Investigation Date Investigation Time 1. Identification (Demographic Details) 1.01 Sample No: 1.02 District: KHURDA 1.03 Name of Corporation: CUTTTACK CUTTACK BHUBANESWAR 1.04 Ward Number & Name 1.05 Name of the Slum / Vasthi/ Colony 1.06 Since when you are residing in the slum/colony 1.07 Number of Households, at present: 1.08 Name of the Head of Family 1.09 Name of the Respondent 1.10 House Number: 16 2. AWARENESS OF PROJECT & PARTICIPATION 2.1 Whether any Sanitation improvement programme has been undertaken in your area? a) Yes b) No 2.2 If yes, then what kind of program it was? a) A drinking water b) Slum c) A project to provide d) Project to provide Centralized Sewerage project latrines system & drainage in city 2.3 Were you consulted about improvements required in your neighborhood? 2.4 If yes, who consulted you? City corp. staff OWSSB staff Corporator Neighbour/Friend NGO 2.5 Do you think that your suggestion will be considered? 2.6 2.7 Do you cooperate with the infrastructure development taking place as part of the project? Are you aware of the JICA assisted Odisha 2.8 If you are aware of the projectin your opinion it is: A drinking water project 2.9 2.11 A project to provide latrins b)No Other (Please Specify) Yes No Yes No Yes No A project to provide centralized sewerage system & drainage in the city A project to improve slums Not at all beneficial Create a problems to normal life No Do you think that this project is beneficial to your community? Extremely beneficial 2.10 A solid waste management project a)Yes Very benificial Somewhat beneficial Do you think that this project will have some positive impact on your life? If yes, how this project will change your life? Clean & hygienic environment in the city & neighborhood Reduction in waterborne diseases Safe disposal of human excreta Yes Improved awareness on sanitation & hygiene No change expected 17 3. Details of Respondent and Family Members (Begin with the name of the head of family) Sl No Name of Family Members 1 2 Relationship to Head of family 3 Sex Age Marital Status Education Occupation 4 5 6 7 8 Earning Member (Y/N) 9 3.01 Households Monthly Income a) Not earning b) upto 500 c- d- e) above 5000 3.02 Type of Household 1 Nuclear 2 Joint 3 Extended 4 Joint & Extended 3.03 Whether Female-headed Household? 1 Yes 2 No 3.04 Caste 1 SC 2 ST 3 OBC 4 General 5 Others 3.05 Religion 1 Hindu 2 Christian 3 Muslim 4 Others 4. Type of housing 4.01 Roof: 1 Thatched 2 Tile 3 Concrete 4 Asbestors 5 Others 4.02 Wall: 1 Mud 2 Bricks/Stone 3 Sacks / Tempoarary 4 Others 18 4.03. House ownership a) Owned by Head of the HH b) Owned by wife of the Head of HH c) Rented d) Govt land leased e) Govt. unauthorized f) Others (specify) 5. Do you own any other property? 1 Land 2 Building 3 Any other 4 None 5 If Land / building please specify the location 6. Cooking medium (Note: There can be more than one answer) 1 Firewood in ordinary chulha 4 Gas stove 2 Firewood in smokeless chulha 5 Biogas 3 Kerosene 6 Others 7. Does your household own vehicles? (Note: There can be more than one answer) 7.01 Cycle : 1 Yes 7.02 Scooter/Bike : 1 Yes- Autorickshaw : 1 Yes Petty Auto : 1 Yes Hand cart : 1 Yes Others : 1 Yes 2 No 2 No 2 No 2 No 2 No 2 No 8. Does your household own livestock? (Note : There can be more than one answer) - Cow : 1 Yes 2 No Buffalo: 1 Yes 2 No Goat : 1 Yes 2 No Chicken: 1 Yes 2 No Duck : 1 Yes 2 No Rabbit : 1 Yes 2 No Others : 1 Yes 2 No ( specify) 9. Do you have electricity connection? 1 Yes, 2 No 19 10. What are the Household gadgets that you own? ( Note: There can be more than one answer-. Ceiling Fan, Table fan, Radio, TV Black and White, TV Colour Refrigerator Computer Mixer or Grinder Washing Machine Two wheeler Three wheeler Four wheeler 11.Access to Latrine –Sewerage & Sanitation 11.01 Do you have access to Latrine? Yes No 11.02 Ownership of latrines: 1 Own 2 Sharing 3 Public 4 Pay & Use community toilet 11.03. what is the type of toilet you are using? 1.Pucca toilet with septic tank 2. Squatting platform and single pit 3.Just a pit only 4.pit connected to drain 5.Community toilet 6 Pay & Use community toilet 7. Others 11.04 If No toilet, how human excreta are disposed? 1. Open air defecation 2. Using drains for defecation 3. Using public Road side 4.River side 5.Agriculture farms 6. Others (Specify) 20 11.05 What is your understanding on sewerage System? Centralised disposal system of human excreta and liquid waste Waste management system Liquid waste disposal system Not known 11.06 wheather In your city sewerage system is functioning ? Yes No Do Not Know 11.07 If City Corporation provides sewerage facility, are you willing to take a new connection? yes No Present system is sufficient 11.08 How much are you willing to pay for a sewerage connection?please specify Rs.___________________ 11.09. How the child stools disposed? 1.To the toilet 2. To the drainage 3.Throwing to open air 4.Throwing to river 5. Throwing to agriculture farms 6. others (specify) 7.Not Applicable 11.10 After defecation how do you clean your hands? 1. Using soap 2.using charcoal 3. Using soil 4.Using any disinfectant 5. Using cloth 6. Ash 7. None (only water) 21 12. Water supply 12.1What is your primary source of water supply? Un protected Improved Safe 1.River 5.protected dug well 9.City corporation house connection 2.Unprotected water body 6.protected spring 10.city corporation stand post 3.unproted dug well 7.protected rainwater collection 11. Public Bore well/Hand pump 12.Bore well /Hand pump at Home If you have a house connection how much you pay per month for water? 12.2 12.3 If you do not have a house connection how far you have to go to collect safe water? a) Inside the premises 100 m. 4.others 8others 13.Share neighbors House connection/Hand pump 1, Don’t pay Rs………… 101500m. 500 m. & above 13. Solid waste 13.01 Is there a Solid Waste Collection Scheme operating in your area? 1. Yes 2. No 13.02 If yes, what type is it? 1. Door to door 2. Waste Bins 3. Throw in an open place and burn 13.03 Who Collects Your Waste? 1. Corporation 2. NGO 3. CBO 4. Ragpicker 4. Throw in drains 5. Private Firm 5 Others (specify) 6 Others (please specify) 13.04 If there is no proper system of solid waste collection and disposal what you are doing? 22 1. Throwing to streets 2. Deposit in Corporation dust bin 3. Disposing in open air 4. Deposit in drains 5. Composting 6. others 13.05. How much solid waste generated a day in house? <1 kg 1 kg 1.5 kg 2kg 3 Kg > 3 kg 13.06 How much money you are spending for solid wate disposal? No Rs 100 >Rs 100 13.07. Do you feel stinking smell of the solid waste at home? 1. Yes 2. No 13.08. Do you feel stray dog menace in the locality? 1. Yes 2. No 1. Yes 2. No 13.09 Are you aware of the need to segregate garbage into dry waste, wet waste and dangerous waste? 1 Yes 2 No 13.10 Do you segregate garbage into organic, inorganic and biomedical/hazardous waste? (Please explain concept to those respondents who require it) 1. Yes 2. No 3. Sometimes 13.11 If Waste Bins are used in your neighbourhood, how far is the nearest roadside Waste Bin from your house? 23 <100 m 100 200 m >200 m <500 m >500 m 13.12 How frequently is the waste lifted? 1. Daily 2. Every other day 3. Once in three days 4. Twice a Week 5. Weekly 6. Irregularly 7 Never 13.13 Are you satisfied with your City Coporation’s garbage collection and disposal system? 1. Yes 2. No 13.14 WORK ITEM Answer in 5 points scale whereas 1 is very satisfied 2 satisfied 3 neither satisfied nor dissatisfied 4 dissatisfied 5 very dissatisfied Daily Attendance of Sweepers/Karamcharies Street Sweeping and Drain Cleaning Waste Collection Waste disposal 14 Waste Water / Storm water drainage 14.1 What is the waste water disposal system in your house? 1. Open drain connecting to the main drain 2.Covered drain connecting the main drain 3. Waste water 4.Waterloging collected in bucket in and around and throwing to the house main drain 14.02 Is your neighbourhood prone to flooding after rains? 1. Yes 2. No 5. No drainage system 6. Goes to pit 7. Others 14.03 Did your neighborhood experience flooding last year? 1. Yes 2. No 14.04 Do the roads in your neighbourhood have drains? 1. Yes 2. No 24 14.05 How often are these drains cleaned in a month? Regular intervals( Times -Specify) 2. Irregularly 14.06 Who manage the cleaning? City corporation Vasti committee Residents Others 14.07 Do the drains overflow during heavy rains? 1. Yes 2. No 14.08 Does water enter your house during such flooding? 1. Yes 2. No 15. Personal Hygiene 15.01.Kitchen- How do you cook food? 1.Inside the kitchen 15.02 2. Outside the Kitchen 3. Both inside and outside kitchen Storage of food – How the cooked food are stored in the House? 1. Properly covered 2. Exposed to open air 3. Others 15.03 Have you noticed flies are attracted to the cooked food and resting? 15.04 If yes, Have you know that the flies can spread diseases? 15.05 How do you serve food in home? 1. Serving with bare hand 15.06 4.Others Yes Yes 2. Using spoons/ utensils No No 3. Using hand gloves Drinking Water – How the drinking water stored in House? 1. In clean earthen pots/ utensils 2. No separate utensil for storing water 3.Filter 4.Tradiional filtering methods 25 15.07 Safe drinking water - How do you ensure the water is safe for drinking? 1.By boiling 2.using water purifier 3. Using traditional methods 4. Keeping water exposed to sun rays 5. using cloths to filter 15.08. Hand wash - Do you wash your hands before eating food? 1. Yes 2. No 15.09. Kitchenware -How the kitchenware are cleansed? 1. Using clean water 2. Using pond/river water 3. Using hand pump 4.using hot water 15.08. Bathing -Do you take bath every day? 1. Yes 2. No 15.09. If not why? 1. No sufficient water 2. No time 3. No wash room 16.01 Menstrual hygiene - What do you use 1. cloths 2.Disposable Napkins 16.02. If you use cloths, do you re use it after cleaning? 1. Yes 2. No 17.01 During the last six months any of the members of your family affected with disease?How many adults and how many children have affected with disease in last six months? 17.02 What disease are common affected? Fever Diarrhea Measles Chicken pox TB Any other (specify) 26 18. Comments/Observation on the above by the Investigators (qualitative) 6.1.4.3 Field Testing SIT Staff along with Team leader and Corporators of the BMC & CMC visited Machhua Bazar, Mangalabag, Nuapatna, Khannagar, Link Road, Saliasahi and Sekhar Chandi Nagar collected data from 42 respondents. 6.1.4.4 Field Testing photograph 27 6.1.4.5 Field Testing Report of BMC Access to Latrine Location of the Baseline Survey pilot Test 63.64 80.00 54.55 45.45 60.00 Figure in% Figure in % - 20.00 0.00 0.00 Saliasahi No toilet Sikhar Chandi Awareness of JICA assisted OISIP 100.00% Figure in % Figure in % 35.71 40.00 60.00% 9.09 20.00 40.00% 0.00 4.55% 20.00% Just a pit only 0.00% No Yes 60.00 Pucca toilet Squatting with septic plarfrom tank and single pit Wheather Sewerage system is functioning or not? Mode of human excreta disposed 77.27 50.00 80.00 Figure in % Figure in % 50.00 60.00 80.00% - 20.00 12.50 0.00 - 18.18 20.00 4.55 0.00 Agriculture Open air farms defecation River side Using public Road side No Not known Yes Interested take a new Sewerage connection if City Corporation provides Understanding on sewerage connection 77.27 86.36 80.00 100.00 Figure in % - 9.09 13.64 - Centralised disposal system of human excreta & liquid waste Liquid Waste disposal system Not Known Figure in % 70.00 30.00 Own Type of Toilet 95.45% 40.00 36.36 40.00 80.00 - 13.64 - No Yes 28 willing to pay for a sewerage connection 86.36 Clean their hand after defecation 60.00 40.91 50.00 Figure in % Figure in % 100.00 13.64 0.00 Less than 2000 40.00 4.55 0.00 Not capable None (only water) Using soap Using Soap Using soil primary source of water supply- 36.36 30.00 40.00 18.18 - Figure in % 22.73 Figure in % 22.73 20.00 Mode of child stools dispose 40.00 31.82 18.18 4.55 31.82 - 9.09 4.55 4.55 0.00 Bore well/Hand pump at home 0.00 Others Throwing Throwing to open air to river To the drainage To the toilet Availability of solid Waste collection Scheme in their location 80.00 40.00 Figure in % Figure in % 20.00 Unproted dug Well - - No Deposit in Corporation Dustbin Yes Type of Solid waste collection scheme in the location 25.00 - Door to door Throw in an Waste Bins open placed and burn Figure in % 25.00 Dispositing in open air Others Thowing to Streets Volume of solid waste generated a day in house- 50.00 60.00 Figure in % 31.82 20.00 0.00 40.00 Unprotected water body 30.00 36.36 40.00 Protected Mode of solid waste disposal system with no local scheme 63.64 60.00 City Corporation house connection 30.00 - 20.00 13.64 - <1kg 1.5kg 1kg 2kg 29 primary source of water supply feel stinking smell of the solid waste at home 100.00 6 - 7 Daily Attendance of Sweepers/Karamcharies Street Sweeping and Drain Cleaning Waste Collection 5 81.82 80.00 Figure in % 7 7 6 6 5 18.18 0.00 No Yes Figure in % feel stray dog menace in the locality 81.82 100.00 50.00 Figure in Number 20.00 2 1 1 0 0 0 Yes Very Satisfied aware of the need to segregate garbage into dry waste, wet waste and dangerous waste 40.91 - Sartisfied 80.00 0.00 Dissatisfied 63.64 - - 20.00 Moderate Distance of the nearest roadside waste Bin from house in their neighbourhood Figure in % 59.09 4.55 4.55 4.55 <500 m >200 m >500 m 0.00 No <100 m Yes segregate garbage into organic, inorganic and biomedical/hazarous waste 18.18 Figure in % 81.82 50.00 100-200m frequency of the waste lifted 40.00 Figure in % 1 1 1 0 No 100.00 4 4 3 1 18.18 0.00 Figure in % 4 4 36.36 30.00 18.18 20.00 18.18 18.18 - 0.00 No Yes Daily Every Once in other day three days Twice a week weekly 30 Wheather satisfied or not with city coporation's garbage collection and disposal system 77.27 22.73 50.00 100.00 Figure in % Figure in % 100.00 roads in the neighbourhood have drains 81.82 - - 0.00 0.00 No No Yes Method of waste water disposal system in their house- Who manage the drains cleaning?- 20.00 4.55 9.09 13.64 0.00 No drainage system Open drain connecting to the main drain Other waste water collected in bucket and throwing to the main drain Figure in % Figure in % - Yes 36.36 40.00 - - 0.00 City Corporation Others Vasti committee 31 Method ensure for safe drinking water 50.00 drains overflow during heavy rains 50.00 Figure in % 40.00 27.27 54.55 22.73 30.00 45.45 60.00 Figure in % - By boiling Using cloths Using to filter traditional methods - No Cleaning method of Kitchenware Yes water enter to house during flooding 90.91 Figure in % - Figure in % 100.00 9.09 Using clean water Using hand pump 54.55 45.45 - No Yes noticed flies are attracted to the cooked food and resting 86.36 Location of Kitchen- - Inside the kitchen 0.00 Outside the kitchen No 95.45 - Figure in % Figure in % 60.00 81.82 100.00 - Yes flies spread diseases or not Method of Storage of food in the house 20.00 13.64 20.00 Both inside and Outside kitchen Figure in % Figure in % - 100.00 - 40.00 18.18 - 0.00 Exposed to open air Properly covered No Yes 32 During the last six months any members of your family affected with disease 45.45 40.00 31.82 30.00 13.64 - 4.55 4.55 0.00 1 member All members(No specify) Head of family No 2 Members Type of disease affected Figure in % Figure in % 50.00 - 63.64 - Any other 4.55 Fever measles Other 33 6.1.4.6 Tender documents for conducting Baseline Survey No: Date: RECRUITMENT OF SURVEY AGENCY/ NGOS: INVITATION FOR EXPRESSION OF INTEREST AND SUBMISSION OF PROPOSAL FOR CONDUCTING BASELINE SURVEY FOR COLLECTION OF DATA FOR BASIC URBAN SERVICES FOR JICA ASSISTED ORISSA INTEGRATED SANITATION IMPROVEMENT PROJECT (OISIP) FOR SOCIAL DEVELOPMENT & PUBLIC AWARENESS COMPONENT IN CUTTACK & BHUBANESWAR WITHIN URBAN LOCAL BODIES Client: Orissa Water Supply & Sewerage Board (OWSSB) Website: Address: Office of the Engineer-In-Chief OISIP, JICA, OWSSB Mahanadi Vihar, Naya Bazar Cuttack-753004 34 Interested survey agencies/NGOs may submit their "Expression of Interest" in a sealed envelope clearly superscripted as Expression of Interest for “Consultancy Services for Baseline Survey” addressing to the EngineerIn-Chief on the above address latest by 15.30 hours on ________. The agencies may obtain further information and procedures for submitting the “Expression of Interest” from this office e.g. www._______. The agencies should ensure that the “Expression of Interest” should reach the Office before the closing date and time as mentioned. Brief Description of the Project: 1) The Orissa Water Supply & Sewerage Board (OWSSB), Bhubaneswar has launched a Programme Orissa Integrated Sanitation Improvement Project (OISIP) with assistance of Japan International Co-operation Agency (JICA) in Municipal area of Cuttack & Bhubaneswar in water, sewerage sanitation and solid waste management sectors (programme sectors). 2) The Odisha Water Supply and Sewerage Board (OWSSB), Bhubaneswar is the designated agency to implement the JICA Assisted Odisha Integrated Sanitation Improvement Project in Cuttack and Bhubaneswar Cities. In order to facilitate the implementation of the project a Social Development and Public Awareness Component has been incorporated in the project and the OWSSB has already formed a Sanitation Improvement Team (SIT) for providing consulting services for the said component. 3) The SIT has developed an Action Plan containing a series of micro level activities for social development and building awareness among the populace of Bhubaneswar & Cuttack Cities. 4) To carry out the implementation at micro level the OWSSB intends to appoint a Survey Agency/NGOs for Cuttack & Bhubaneswar Municipal Corporation. 5) The OWSSB proposes to establish base lines for the programme sectors in these cities for which proposals are invited from competent Survey agency/NGOs as per details included in the enclosed Request for Proposal (RFP). Details are available at the Ministry’s web site http://www. also. Expected Duration of Assignment: 3 months Tentative commencement date: ________________ Selection method: Cost Based Process : Single stage bid process Earnest Money Deposite : Bank Draft drawn in favour of _____________,for an amount of Rs. 10,000/- (Rupees Ten Thousand only). The Bank Draft will be returned back to unsuccessful Survey agency/NGO within one month of completion of selection process. Payment Terms: Full payment on completion of study (no advance payment on mobilization) Household Survey: with a sample size of 10,000 (5,000 each for Cuttack & Bhubaneswar) households within service area of local urban municipal body. Sd/ The Engineer-In-Chief 35 Office of the Engineer-In-Chief OISIP, JICA, OWSSB, Cuttack-753004, Odisha Sub.: Request for Proposal (RFP) from the competent Survey agencies/NGOs for conducting base line surveys in Cuttack & Bhubaneswar The Orissa Water Supply & Sewerage Board (OWSSB) invites proposals for conducting base line surveys from the competent Survey Agencies/NGOs who have expertise and experience in conducting baseline surveys in water, sewerage sanitation and solid waste management sectors (programme sectors) in Cuttack & Bhubaneswar. 1. Scope of Work : Collection of primary and secondary data on coverage of basic services within the cities in the followings areas i) Water supply ii) Solid Waste Management Sewerage iii) Storm water Drainage iv) Water borne diseases v) Household expenditure pattern vi) The awareness level and people’s participation in various water sanitation and personal hygiene programmes adopted by the Government / Non Government agencies / institutions 2. Consultancy Period The total period of consultancy is 3 months. 3. Eligibility Criteria Minimum criteria and eligibility is given below. i) The Agency/Institution/Consulting firm/organization should be a registered entity with minimum ten st years of existence as on 1 January 2014. ii) The Agency/Institution/Consulting firm/organization must be theirs offices in Either in Cuttack or in Bhubaneswar. iii) The Agency/Institution/Consulting firm/organization blacklisted or placed under funding restriction by any Ministry or department of the Govt. of India or by a State Government (or its agency) will not be eligible. iv) The bidders are advised to visit and examine the city and its surrounding and obtain for themselves on their own cost and responsibility all information that may be necessary for preparing the bid and later,if selected, for discharging the responsibilities of the Survey Agency/NGO. v) The Agency/Institution/Consulting firm/organization should not have any political affiliation. vi) The Agency should have a minimum turnover of Rs. 1 crore during each of the last three financial years. vii) Agency/Institution/Consulting firm/Organization must have at least five years experience in data collection for extensive research for aforesaid kind of exercise across cites/states preferably in the programme sectors and at household level viii) Having minimum ten experienced professionals in the above mentioned field. ix) Joint venture/ Consortium /MOU will not be considered. x) The offer should be for entire work and not for the part work. xi) The survey work should be completed in both the cities and reported within 90 days from award of the work. vii) The price quoted should be all inclusive and not open ended. Tenderer should keep their bid valid for 60 days from the date of submission of the bid. 36 4. Expression of Interest Interested Consulting firms will be required to provide the following information showing their eligibility that they are qualified to perform the services (in not more than 5 A4 size papers): a. Name, residence and place of business of the Survey Agency/NGOs submitting the bid, signed by the authorized signatory of the Firm duly stamped. Letter of Authority in respect of person signing on behalf of the consultant shall be furnished along with the Bid. b. Background of the firm; c. General and overall experience of the firm in conducting surveys, experience in conducting baseline surveys in programme sectors, if any d. Management Competence 5. Activities required to be undertaken by the Survey agency/NGO In order to collect detailed information from concerned departments of the project city in coordination with OWSSB following activities are to be undertaken by the consultancy firm: a. Prepare a Sampling Method & House listing to Cover Geography & Socio-Economic Parameters. b. Training of field enumerators and supervisors c. Conducting a survey to collect primary (household level) data within the project cities (within jurisdiction of urban local body of these cities) in respect of Coverage of basic services in the followings sectors Water supply, Solid Waste Management, Sewerage, Storm water Drainage, Incidence of water borne diseases including deaths, Household expenditure pattern, People’s awareness on Sanitation Project A household survey with a sample size of 10,000 (5,000 each for Cuttack & Bhubaneswar) of the households within service area of local urban municipal body in each of the both cities is a part of the study for collection of primary data on coverage of services, incidence of water borne diseases and consumer expenses. (The Data Collection Format available in the at the Annexure) 6. Submission of Proposal Interested Survey Agencies/NGOs are hereby requested to submit Expression of Interest (EOI) along with technical & financial proposals giving relevant details addressed to the Engineer-In-Chief, OISIP, JICA, OWSSB, Mahanadi Vihar, Naya Bazar, Cuttack-753004. on or before _______ up to 3:30 P.M. The proposal shall be submitted inside an outer sealed cover containing organization details and two separately sealed envelopes one for Technical Proposal clearly marked in BOLD “SECTION A- TECHNICAL PROPOSAL FOR BASE LINE SURVEY IN JICA ASSISTED ORISSA INTEGRATED SANITATION IMPROVEMENT PROJECT” (written on the top of the envelope.), and the other for Financial Proposals clearly marked in BOLD SECTION B – FINANCIAL PROPOSAL FOR BASE LINE SURVEY IN JICA ASSISTED ORISSA INTEGRATED SANITATION IMPROVEMENT PROJECT” (written on the top of the envelop) The Financial Bid would include the lump- sum fee (inclusive of all incidentals, travel and out of pocket expenses, etc.,) for the entire scope of work including all taxes, which are applicable, except service tax. In case on opening the outer sealed cover, the envelopes inside are found open or unlabelled or improperly labelled, the bid shall be rejected. Proposal received after 3:30 P.M. on ______ shall not be entertained and shall be returned unopened. The Technical bids will be opened at 3:30 PM on _______ in the room of The Engineer-In-Chief, OISIP, JICA, OWSSB, Cuttack, in the presence of the bidders or their authorized representatives who choose to attend. 7. Language of the Proposal The language of the proposal shall be English 8. Format for Technical Bid The Technical bid shall contain the following information: i) ii) Letter of Submission in the prescribed format T1 Organisation Profile to be given in format T2 37 9. iii) Project References: A brief description about work of the organisation and outline of its recent similar experiences is to be given at least for six best projects of a similar nature (T3). iv) Methodology - a concise, complete and logical description of how the consultant shall carry out the survey to meet all requirements of the Scope of Work is to be submitted. v) Project Team – it should indicate the expertise of Key Personnel and supporting staff to be deployed on the project and their qualification and experience. vi) Curriculum Vitae of Key Personnel - indicating the name, age, nationality, qualifications, employment record, and professional experience of each expert proposed to be deployed on this project with particular reference to the type of experience required shall be attached in not more than 3 pages each. vii) Time frame for conducting the survey, report preparation, submission of draft and final report to OWSSB. viii) Technical Bid shall not include any financial information. Technical Bid containing financial proposals shall be summarily rejected. Format for financial proposal The consultant is required to quote the amount for conducting the survey in the prescribed format (F 2) including the following contents: d. e. f. Covering Letter (Format F1) Lump sum charges / fees (Total cost) (Form F2) Service Tax 10. Opening of Proposal Technical Bids of the proposals shall be opened on ________ at 15:30 hrs. in the Office of the EngineerIn-Chief, OISIP, JICA, OWSSB, Cuttack bidders or their authorized representatives who choose to attend the opening of bids. 11. Evaluation of Technical Bid The Evaluation of the technical bid shall be carry out by the technical team appointed by the OWSSB to carry out the technical bid on the basis of the criteria applying the following weights: Competence / relevant experience of the agency 50 points Qualifications/experience of the professionals 30 points Proposed methodology 20 points 12. Minimum technical score required to qualify technically is 60 points out of 100 for subsequent opening of financial proposal. The technical bid will be considered unsuitable and shall be rejected if it does not respond to the EoI or fails to achieve minimum technical score of 60 out of 100. OWSSB shall notify consultants who fail to score the qualifying technical score and shall also return their financial bids unopened after completing the selection process. Only those firms which fulfill technical criteria will be considered for opening of financial bids. The date, time and venue for public opening of financial bids will be communicated in due course. Note: OWSSB reserves all rights to accept or reject all or any of the EOI’s at any stage without assigning any reasons thereof as per rule. The decision of the OWSSB in the whole process will be final. 13. Opening and evaluation of financial bids a. The date of opening of financial bid will be intimated to the technically qualified bidders in due course. b. The Evaluation Committee shall determine whether the financial bids are complete, unconditional and free from any computational errors. c. The cost indicated in the financial bid shall be treated as final and reflecting the total cost of services excluding service tax. 38 14. Award of Contract a. The contract for the survey shall be awarded to the lowest bidder in terms of the aforementioned terms and conditions and the Engineer-In-Chief shall be the Competent Authority in this regard whose decision shall be final and binding. b. OWSSB reserves the rights to accept or reject any or all the proposals without assigning any reason. OWSSB also reserves the right to call for additional information from consultants. c. Notification on Award of Contract for consultant shall be made in writing to the successful bidder. d. Standard form of contract shall be made available separately at a later date. 15. Deliverables i. Submission of work plan which should include timeline for all the deliverables. ii. Reports of field testing of survey instruments iii. Translation of survey instruments in local language iv. Field Procedure Plan v. Engagement & training of interviewer teams vi. Quality Check Plan & Procedure vii. Conduct a successful survey field pilot test prior to data collection viii. Successful implementation of data collection in all of the planned/substitute sample locations. ix. Total number of Households in the service area 16. Payment terms Payment of the survey agencies/NGOs charges as per the contract agreement will be made by the OWSSB on satisfactory completion of the survey and within 45 days after submission of hard copy of filled questionnaire/final reports by the survey agencies/NGOs. Sd/ The Engineer-In-Chief 39 (T1) Letter of Submission To The Engineer-In-Chief OISIP, JICA, OWSSB, Mahanadi Vihar, Naya Bazar Cuttack, Pin-753004, Odisha Sub. : Consultancy for conducting base line surveys in Cuttack & Bhubaneswar Ref. : OWSSB’s request for proposal No. : ________ dated: _____________2014 Sir, I / We, having examined the EoI document, offer to provide services for “conducting base line surveys in Cuttack & Bhubaneswar” in accordance with the fees indicated in the financial bid. If our offer is accepted, I / we undertake to complete the base line survey as per terms and conditions laid down in the EoI document. I / We agree to abide by this offer till 60 days from the date of opening of financial bids and Ministry of Urban Development may accept it before the expiry of that period. After a formal contract is prepared and executed, this offer shall be binding on us till completion of the assignment. We hereby declare that we have not been blacklisted by any agency in the country / overseas. In case subsequently found, we understand that we will become ineligible of this offer. We understand that the OWSSB is not bound to accept the lowest bid and reserves the right to reject any bid without assigning any reason whatsoever. Yours faithfully Name of the Firm : Authorized Representative Address Signature Tele. No. Name Fax No. Designation Email no. / Mobile No. 40 (T2) Organizational Details and financial statement i) Organizational chart of the agency / NGO and brief description, year of establishment and experience in conducting benchmark surveys. ii) Details of the Indian company / representative of the consultant a. Address of corporate office b. Specify the type of experience in conducting household suveys c. Whether subsidiary or independent or JV with details d. Whether individual, proprietorship, partnership corporation or others e. Corporation Registered under f. Organisational set up iii) Technical and Managerial Staff - Names and responsibilities of key personnel iv) Financial statement for the last three years. Year- Turnover in Rupees(Million) Note : Audited financial statements duly signed by a Chartered Accountant should be attached. Experience of Similar projects a. Name of the projects b. Area c. Scope of work d. Copy of satisfactory completion certificate by client / client’s representative e. Contract particulars (recent) of references for the project f. Details of any ongoing project (preferably in programme sectors) Note : Details of the projects need to be given in prescribed format (Form T-3). 41 (T3) Project References (relevant services carried out in the six best projects) Assignment Name Location within the country Name of Client and address Reference area of the assignment Scope of work Start Date Completion Date Name of Associated Firm Project Leader Approx. Value of Services Description of the project Description of actual services provided by the Agency/NGO Present status of the project. Authorized Representative Firm’s name 42 (F1) Covering Letter To The Engineer-In-Chief OISIP, JICA, OWSSB Mahanadi Vihar, Naya Bazar Cuttack, Pin-753004, Odisha Sub. : Consultancy for conducting base line surveys in Cuttack & Bhubaneswar Ref. : OWSSB’s request for proposal No. : ________ dated -------------2014 Sir, Enclosed herewith is our financial bid for selection of our agency / company for conducting baseline survey as per the Expression of Interest document. We agree to abide by this offer for 60 days from the date of opening of the financial proposal and after signing of contract our offer shall remain binding upon us till completion of the project. We understand that OWSSB is not bound to accept the lowest offer and the OWSSB reserves the right to reject any or all offers without assigning any reasons Yours faithfully. Name of the Firm : Address Tele. No. Fax No. Email no. / Mobile No. Authorized Representative Signature Name Designation 43 (F2) Consultancy Fee for conducting base line surveys in Cuttack & Bhubaneswar Odisha States. Sr. No. Description 1. Total lump sum fees for conducting the survey 2. Service Tax, if any Fees in Figures ( in Rupees) Fees in Words (in Rupees) Note: i) The fees quoted above are inclusive of all taxes, levies, duties, provisional sums, etc. excluding service tax. However, service tax as applicable by law, will be reimbursed by OWSSB. ii) The lump sum fee includes the entire Scope of Work / Deliverables indicated in the Request for Proposal. iii) The fees quoted above are inclusive of all expenses likely to be incurred in carrying out the assignments including material, deliverables as detailed, site visits, out of pocket (travelling, accommodation, subsistence, transportation) expenses and other miscellaneous expenses and all other expenses. 44 JICA ASSISTED ORISSA INTEGRATED SANITATION IMPROVEMENT PROJECT BASELINE STUDY QUESTIONNAIRE HOUSEHOLD SCHEDULE 1. Household Identification 1.1 District 1.2 Corporation 1.3 Ward No 1.4 Ward Name 1.5 Name of the head of Household 1.6 Name of the Respondent 2. Household Socio-Economic Background Profile 2.1 Religion Hindu/Christian/Muslim/Other 2.2 Caste SC/ST/OBC/OC 2.3 Ownership of House Owned /Rent / Lease 2.4 Type of Land Owned / Lease / Government 2.5 Major Source of Income Farm / Non Farm / Wage 2.6 Poverty Status BPL / APL 2.7 Monthly Average Income Rs. 3. Demographic Profile 3.1 Type of Family 3.2 Family Size 4. 6. Children Male Female Total Male Female Household Assets- 5. Nuclear / Joint Adult Male Female Assets Radio Television Cycle Washing Machine Motor Cycle Mobile Water Filter Auto Rickshaw Four wheeler (………………) Others Environmental Sanitation 5.1 Type of house 5.2 Electrification Status 5.3 Cowshed Yes No Pucca / Semi Pucca /Kutcha/Hut Electrified / Non Electrified Attached / Detached / Non-existence Solid Waste Management and Waste Water treatment 6.1 Disposal of Waste Water Soak pit / Kitchen Garden / Left unused / Open drain 6.2 Disposal of Household Garbage Compost / Corporation Dust Bin / Thrown outside Deposited in Drain / Door Collection 45 -. Latrine facilities 7.1 Do you have Latrine 7.2 If having? Ownership of latrine 7.3 Type of latrine 7.4 7.5 7.6 Source of support Convenience of using latrine If not convenient 7.6 If not having-reason 7.7 If no Latrine how human excreta disposed How Child excreta disposed 7.8 8. Who collects Household Garbage Distance of a Corporation Waste bin from your house Money spending for waste disposal per month Are you segregating Solid Waste Household Water A. Facilities Use Type 8.1 8.2 Sources (Tap/Tube well / Open well / Tank) Corporation / NGO/CBO /Rag pickers / Others < 100mtrs, 100 -200mtrs 200 – 500mtrs >500 mtrs No / < Rs. 100 / >Rs. 100 Yes / No Yes / No Own / Sharing / Community Toilet / Pay & Use Toilet Pucca toilet with septic tank / Pucca toilet connected to sewerage line / Squatting platform with single pit / Others Own / Government / NGO / Others Convenient / Not convenient Lack of Water / Foul Smell / Septic Tank Over flow / Pit filled up / Flooding during rain / Others No need / Not advised / No knowledge / Not affordable / No space Open defecation / Using drain / Public Road side / River side / Agriculture farm / Others Toilet / Drain / Throwing to Open Air / Throwing to River Ownership (Public / Private / Own) Usage (Regular/Occa sional / Rare) Quality (Good/ Manageable/ Bad/Not Known) Availability Round the year / Seasonal Drinking Other purpose B. Usage 8.5 Storage of Drinking Water 8.6 Is the vessel covered 8.7 How the drinking water stores in house 8.8 How frequency, the vessels is cleaned 8.9 How is the water taken out 8.10 How do disinfect water 8.11 Who usually collect water 8.12 Are you paying for water 8.13 If paying, how much per month? 8.14 Are you interested for household connection 8.15 If yes, How much money you can pay for getting connection? 8.16 How much water charges you can pay per month Metal Vessels / Earthen Vessels / Other / None Yes / No Clean Utensils / Pots / Water Filter Regular / Occasional / Rare Slanting / Dipping / Tap / Others specify Filtering / Boiling / Chlorinating / Other/None Women / Children / Other Yes / No Rs. Yes / No Rs. 5000 Rs. 300 46 9. Personal Hygiene 9.1 How do you cook food 9.2 How the cooked food are stored in house 9.3 Do you wash your hands after defecation 9.4 Do wash your hand before eating food 9.5 If yes, do you use any materials with water 9.6 Do you take bath every day 9.7 If not, why? 10. Water Sanitation Borne Diseases 10.1 Did anybody suffer from diarrhea during last three months 10.2 If Yes, age of the person 10.3 Duration of Illness 10.4 Any other (Specify) 10.5 10.7 Who was consulted Total expenditure incurred for treatment 11. Awareness and Participation 11.1 Are you awareness of JICA assisted Orissa Integrated Sanitation Improvement Project (OISIP) 11.2 Do you think this project beneficial to your community 11.3 Is Sewerage System is functioning in your city 11.4 If Corporation provides, Sewerage facility, are you willing to take new connection 11.5 How much are you willing to pay for Sewerage Connection Inside the Kitchen / Outside Kitchen / Others Properly covered / Exposed to open air / Others Yes / No Yes / No Soil / Ash/Soap / Others Yes / No No sufficient water /No washroom/ Others Yes / No Malaria / Cholera / Typhoid / Jaundice / Chicken Fox / Dengue / Fever / Others Govt. Doctor/ Private Doctor / Other / None Rs. Yes / No Yes / No / Not Known Yes / No / Not Known Yes / No 5000 / >Rs. 10000 12. Suggestions from the household 13. Major observations / comments from the investigator Name of the Investigator Signature Date: 47 6.2 Low Cost Sanitation (Construction) 6.2.1 Objective The main objective of the component is to ensure access to sanitation for the un-served, urban poor and non-resident/floating population. The specific objectives of this component are given below as per Annual Action Plan prepared by SIT and approved by The Chief Engineer, OISIP: 1. To ensure access to sanitation for the un-served, urban poor and non-resident/floating 2. 3. 4. 5. population. To create 28 public Pay & Use toilets in Bhubaneswar Municipal Corporation and 12 Pay & Use toilets in Cuttack Municipal Corporation. To facilitate the Corporation to identify locations for the construction of public toilets To identify civil society / community organizations for operation and maintenance. To ensure sustainability of the pay & use system 6.2.2 Activities Sl.No Tasks Description 1 Task - 01 Assist BMC & CMC in identification of locations for construction of latrines 2 Task – 02 Assist BMC & CMC to develop locally specific designs, estimates for low cost sanitation toilets 3 Task – 03 Assist BMC & CMC in the preparation of tender documents etc 4 Task – 04 Assist BMC & CMC in evaluating tender received and negotiation with Contractors 5 Task – 05 Assist BMC & CMC in construction of the Pay & Use toilets 6 Task – 06 Assist BMC & CMC in the preparation of Operation and Maintenance guidelines 7 Task – 07 Assist BMC & CMC in fixing user fee 6.2.3 Deliverables 1. Report on the identification of location where the 43 toilets are to be constructed 2. Construction of 43 public toilets in BMC & CMC where people gather /come and go 3. Operation and Maintenance manual for the contractor who maintain the toilet for thirty years. 48 6.2.4 Activities undertaken by SIT SIT shared the selection criteria for Low Cost sanitation with BMC & CMC. But BMC & CMC instead of selecting new location for Low Cost Sanitation under JICA assisted OISIP they prefer the sites selected with the help of Bill & Milinda Gates Foundation and wishes to utilize the JICA fund in Bill and Milinda Gates Foundation for construction of public toilets across the city of Bhubaneswar & Cuttack. Also instead of developing locally specific design the BMC & CMC prefer the Bill and Milinda Gates Foundation Public Toilet design. Construction of Public Toilets Status in BMC Physical Progress** ( Not Started/Started/ Under Progress/ Completed) Sl. No. Zone 1 North Pahal 4 2 Yes Not started 2 North Hanspal Chak 4 4 Yes Not started 3 North Janata Maidan 4 6 Yes Completed Location Ward Seats Number Land Cleara nce* (Yes/ No) 4 North Jana Maidan 12 4 Yes Under Process 4 North NABARD Colony Square 13 12 5 North Sailashree Vihar Square 8 4 Yes Under Process 6 North NABARD Colony Square (relocated) 13 12 Yes Under Process 7 North Infocity Square 6 8 Yes Under Process 7 North Janta Maidan 12 6 8 South West Near Maavir Chhak 62 8 Yes Under Process 9 South West Near Dumduma Square 65 8 Yes Under Process 10 South West Near Sijua Square 65 6 Yes Under Process Not started Remarks Footing work in progress Dewatering work is in progress Internal plumbing is in progress Excavation in process Septic tank work completed Excavation is under process Ceiling work is in progress Inaugurated Internal plumbing and and electrification work is in Progress. Brick above the plinth has been done. Internal plumbing is in Progress. 49 Plinth Beam Casting is in Progress. Internal plumbing is in Progress. Roof Shed has been Completed. Alternative site has been identified adjacent to Rajdhani College which is in Ward No.50. Alternative site has been identified near Aaiginia Durga Puja Mandap which is in Ward No.-49. 11 South West Near Gopabandhu Chhak 47 4 Yes Under Process 12 South West Near Palaspalli 52 4 Yes Under Process 12 South West Adjascent to NABARD office 27 8 No Not started 13 South West Near city women's college 51 4 No Not started 13 South West 27 12 Land already identified with schedule. Final decision is awaited. 14 South West 51 4 15 South West 27 12 Land already identified with schedule. Final decision is awaited. Construction work can be started after completion of the construction Yes Not started work of Foot over bridge 15 South East NABARD Office (relocation required) Near City women's college (relocation required) Near Jaydev Square Court Premises(Requires Relocation) No 55 2 Not started Land already identified with schedule. Final decision is awaited. 50 16 South East Near Badagarh Kalyan Mandap 17 16 17 18 South East South East Near Jayadev Bhawan 40 8 Behind Unit -II Market Building 40 8 At Sriya Chhaka 35 6 South East - 29 South East South East South No Not started Yes Under Process Yes Under Process Yes Under Process Yes Under Process 8 South East South East South East Not started 4 South East Near R.D. Womens College 19 44 No At Acharyavihar Chhaka 28 6 Ninth Storyed 36 12 Lingaraj railway Court areaPremises(Req uires Relocation) NearBhaskareswa r Temple Badagarh Kalyan 67 6 55 2 57 4 Suggested to have it constructed over the vacant space over the same plot. Alternative land nearby identified with schedule. Final decision to be taken. Work is in Progress. Brick walls raised. Excavation work already started. Excavation work started and due to cables and wires not able to continue. Excavation done, PCC work completed, foundation pillar raised & back filling will start soon. Exempted To be relocated Land already identified with schedule. Final decision is awaited. Exempted Suggested to have it constructed over 51 East mandap South East 25 South East South East 26 27 Yes Near Garage Chhaka Near Samantra Pur Chhak Near IG Park 58 2 59 4 40 8 the vacant space over the same plot. Partly evicted. Due to fresh court order Not started eviction has been held up for the time being. Exempted Land already identified with schedule. Final decision is awaited. So far as the CMC haven’t shared the list of public toilets 6.3 Slum Sanitation Improvement Programme The slums of the cities are located on unutilized government land or railway land, which remained temporarily vacant where development could not be done immediately. The slums are usually devoid of services, prone to all types of natural hazards, have poor housing and living conditions and hence can pose severe health risks and environmental problems. The project envisages improvement of 20 authorized slums in BMC & CMC. 6.3.1 Objectives 1. To create awareness among the slum dwellers on safe practice of health, sanitation and hygiene specifically behavioral change on open-air defecation 2. To create pro poor infrastructure in slums particularly to ensure access to safe toilets 3. To create / strengthen community structures to take up operation and maintenance of the infrastructure created and to promote well being of the poor 6.3.2 Activities Sl.No Tasks Description 1 Task - 01 Assist BMC & CMC in the selection and positioning of NGO 2 Task - 02 Assist BMC & CMC in the selection of 20 slums 3 Task – 03 Assist BMC & CMC and the selected NGO in developing slum sanitation improvement plan 52 4 Task – 04 Assist BMC & CMC in prioritizing the sanitation related projects with the participation of slum dwellers and other stakeholders 5 Task – 05 Assist BMC & CMC and NGO in the preparation of plans and estimates, tender documents etc and construction work 6 Task – 06 Assist BMC & CMC and NGO to conduct awareness programmes within the slums to use safe sanitation facilities and stop open air defecation and create community structures 6.3.3 Deliverables 1. EOI/RFP for positioning the NGO 2. Report on the selection of slums 3. Report on Slum wise programme prioritization and plan of implementation 4. Slum Sanitation improvement plan for each slum 6. Report on I batch infrastructure 7. Report on II batch infrastructure 6.3.4 Activities undertaken by SIT 6.3.4.1 EOI/RFP for positioning of NGO prepared & submitted by SIT to BMC & CMC Office of the Municipal Commissioner Tender Call Notice Expression of Interest for Engagement of NGO’s Tenders are invited from Registered NGO’s to be engaged in Development and Awareness activities in Bhubaneswar & Cuttack Municipal Corporation area. The NGO’s will be required to interact with 53 various stakeholders along with Corporation & SIT functionaries to create an awareness for the ongoing sewerage & drainage projects details including the sanitation priority Detailed tender call notice can be had from the office of the Municipal Commissioner on any working days during office hours till ………………………. on Payment of Rs. 3000/ by cash. Tender will be received till ……………………………. , guidelines given in the DTCN shall be follow strictly. EMD to the tune of Rs.16000/ shall be submitted in shape of Bank Draft Payabl e to the concerned Municipal Commissioner. One NGO from Bhubaneswar Municipal Corporation(BMC) and Another from Cuttack will be engaged.Tenders will be received upto ………………… same will be opened on the same day at ……….. Tenders received without the EMD will be summarily rejected. Chief Engineer (JICA) reserves the right to reject any or all tenders without any reason thereof. Thanking You JICA ASSISTED Odisha Integrated Sanitation Improvement Project (OISIP) Bhubaneswar and Cuttack City SOCIAL DEVELOPMENT AND PUBLIC AWARENESS COMPONENT 54 Request for Proposal For APPOINTMENT OF NON GOVERNMENT ORGANISATIONS (NGOs) FOR IMPLEMENTING SOCIAL DEVELOPMENT AND PUBLIC AWARENESS ACTIVITIES LETTER OF INVITATION Bhubaneswar/Cuttack Date……………. Ref. No.: To: ………………………………….. ………………………………….. ………………………………….. 55 ………………………………….. ………………………………….. Sub: Appointment of Non Government Organizations (NGOs) for implementation of social development and public awareness activities under JICA Assisted Odisha Integrated Sanitation Improvement Project in Bhubaneswar/Cuttack City. Sir / Madam 1. The Bhubaneswar / Cuttack Municipal Corporation is implementing Social Development and Public Awareness programme in the Municipal Corporation area as part of the Odisha integrated sanitation improvement project (OISIP) being implemented in the City. 2. The Odisha Water Supply and Sewerage Board (OWSSB), Bhubaneswar is the designated agency to implement the JICA Assisted Odisha Integrated Sanitation Improvement Project in Cuttack and Bhubaneswar Cities. In order to facilitate the implementation of the project a Social Development and Public Awareness component has been incorporated in the project and the OWSSB has already formed a Sanitation Improvement Team (SIT) for providing consulting services for the said component. 3. The SIT has developed an Action Plan containing a series of micro level activities for social development and building awareness among the populace of Bhubaneswar & Cuttack Cities. 4. To carry out the implementation at micro level the Municipal Corporation intends to appoint an NGO for each corporation. 5. The cost of the services provided by the NGO will be financed out of the proceeds of an ODA Loan extended by the JICA, and the NGOs to be employed will be selected in accordance with the evaluation criteria mentioned in Section 2: Information to NGOs. 6. You are invited to submit a proposal for executing the micro level activities which are explained in the Terms of Reference. For detailed information concerning the services, please refer to the Terms of Reference Section- 4 of this document. This Request for Proposal documents contains the following: 7. The Bidder may undertake the work by them and no partnership or joint venture will be allowed to perform the responsibilities. 8. Your proposal shall cover in detail the following: a. The background and experience of your firm including a list of past and present work of a nature similar (as defined in Form 5B) to this project in the last three years. 56 b. The general approach and methodology which you propose for carrying out the services covered in the Terms of Reference, including such detailed information as you deem relevant, together with: i. A detailed overall work program and a bar chart indicating the duration and the timing of the assignment of each personnel or other staff member assigned to the project; and ii. A clear description of the responsibilities of each personnel or staff member within the overall work program. iii. The detailed Curriculum Vitae (as per Form-4F) of each staff member (at least three such as Junior Engineer, Health / IEC expert, Community Mobilization expert) to be assigned to the project, with particular reference to his experience of work of a nature similar to that of the proposed assignment. You are requested to cover at least the points specifically mentioned in the Terms of Reference and in this letter. c. Head Office Support: The Head office of the NGO may preferably located in the Municipal Corporation limits and the Head office is expected to provide active support on Community mobilization, IEC activities, Operation and Maintenance of the assets created as part of the programme. 9. Interested eligible NGOs possessing the experience and expertise indicated below may submit the Technical and Financial Proposal in line with the RFP requirements with relevant information and supporting documents for appointment in two sets (Original and duplicate). a) “Annual turnover for the last three years with financial details”. The average annual turnover of Last three Years shall not be less than Rs. 15 lakhs.(Eligibility Criteria) b) Experience in implementing similar projects. The NGOs shall have experience of implementing similar projects for at least one similar Project during last three years.(Certificate to be enclosed) c) Full details of the NGO with registration certificate, organization structure, qualification and experience of resources personnel relevant to the scope of project to be implemented, certificate obtained from the previous employer etc. shall be furnished. d) Reputation of the NGO. 10. Technical Proposals would be evaluated with respect to the qualifications & experience of the NGOs staff to be assigned to the work and to the quality of the technical proposals regarding approach & methodology. Only those technical proposals, which will score 80% or more, would be eligible for opening of their financial proposal and the bidder with lowest price among the qualified bidders will be invited for contract negotiation and signing. Details of the selection procedure including the technical evaluation categories have been included in Section 2: Information to NGOs – 2.6.6. 11. The contract will be awarded following negotiations with the successful NGO. After negotiations are successfully completed and upon execution of the contract agreement 57 between the firm and the Employer, the employer will promptly notify other bidders that they were unsuccessful. 12. The NGO is expected to commence the Assignment within fifteen days after signing the agreement. 13. If you desire to have any additional information, that we will do our best to provide it. Requests for additional information, or any delay in complying with such request, shall not, however, in any way affect the obligation of NGOs invited to send complete proposals by the deadline indicated above. Yours faithfully Information to NGOs 2.1 Introduction 2.1.1 Government of Odisha has decided to implement integrated sanitation improvement project in Bhubaneswar and Cuttack cities with the financial assistance from Japan bank of International Cooperation Agency (JICA). The Project is implemented through the Odisha Water Supply & Sewerage Board (OWSSB). 2.1.2 Municipal Corporation 58 Bhubaneswar Municipal Corporation: Bhubaneswar, the capital city of Odisha is the largest city in the state and is today a centre for economic& religious importance in the region. It is a land of glorious history, art and culture .It is one of the planned cities in India and it replaced Cuttack as the political capital of the state in 1948, a year after India gained its independence. As an emerging IT hub and with the boom in metal and metal processing industries Bhubaneswar is one of the fastest developing cities of India. The city is managed by a Municipal Corporation with an area of approximately 145sq.km and a population based on the 2001 national census of 6,48,032. Though the city is the capital of the state with a copious supply of water, it has no conventional Wastewater Treatment facility or any centralized sewerage system. The existing sewerage system covers 30 % of the project area without effective treatment. Most of the people are depending on septic tanks. In some parts of the city specifically in slum pockets toilet facilities are not available and people are in the habit of defecating in open fields or surface drains. The untreated sewage from both sewered and non sewered areas finds its way through surface drains to flow into the rivers Kuakhai & Daya. This situation pollutes the rivers and causes unhygienic and unaesthetic condition throughout the City. There is constant demand from various corners for a comprehensive centralized sewerage system for the city. In response to this, the Odisha State Government have taken steps to provide improved sanitation system to the city dwellers by providing a planned comprehensive centralized sewerage system keeping in view the fast growing population of the city. For this purpose, the Government has launched two mega projects namely the Odisha Integrated Sanitation Improvement Project under the loan assistance from the Japan International Co-operation Agency (JICA) and the Jawaharlal Nehru National Urban Renewal Mission( JnNURM) funded by the Government of India. Both the projects are being implemented by the Odisha Water Supply & Sewerage Board (OWSSB) under the administrative control of the Housing & Urban Development (H&UD) Department of the state. For the purpose of sewer system planning, the BBSR city has been divided into 6 Sewerage Districts. Out of the six Districts, District-VI is under the JICA assisted Odisha Integrated Sanitation Improvement Project. Cuttack Municipal Corporation Cuttack Municipal Corporation, the old capital of the state of Orissa and its cultural centre, is growing rapidly and together with the neighbouring city of Bhubaneswar, is creating a Mega city. The city is surrounded by two rivers namely, Mahanadi & Kathajodi. The Cuttack Municipal Corporation (CMC) came into being on August 5, 1994, comprises an area of 91.94 km2 having a population of 535,139 as per census in 2001 exclusive of the population in slum areas. By the 2001 census, 106 slums including a population of 132,814 or 23,898 households were identified in the city. In addition, 153 59 slums have been identified recently by CMC which are called "newly identified slums". The total corporation area has been divided into 54 Wards. The sewerage facilities in Cuttack are inadequate. Only one area, including approximately 10% of the population, is served by sewers. The two existing treatment plants are not adequate in capacity and not operated in a satisfactory manner. Therefore, the wastewater is generally being discharged into the storm drains which in turn discharge polluted water to the surrounding Kathajori and Mahanadi rivers. Existing drainage facilities in Cuttack are also inadequate. During rainy season when the water level of the Kathajori and Mahanadi rivers are high, the drain cannot flow by gravity due to the effect of back water from the rivers. This situation is further aggravated because of entry of solid waste into the drains. During the rainy season, many areas in the city remain water logged while low lying areas get inundated. Since the available infrastructure is inadequate to meet the demand of the growing population, the state government is improving the infrastructure in city. To improve the sanitation system of Bhubaneswar and Cuttack cities, the State Government has launched the Orissa Integrated Sanitation Improvement Project for both the cities. The Japan International Cooperation Agency (JICA) has extended loan assistance for implementation of the above project. . 2.1.3 2.1.4 2.1.5 2.1.6 2.1.7 The project provides for the construction of separate drainage and sewerage systems in the city in a modern, advanced and scientific manner with support of international and national experts. For improvement in the drainage facilities, approximately 30 kilometers of the existing two Main Drains and connecting drains in the city will be rehabilitated or newly constructed. The main objective of the OISIP is to provide improved sanitation system to the city dwellers by providing a planned comprehensive centralized sewerage system keeping in view the fast growing population of the city. To create a conducive environment for implementing the mega project which provides maximum benefits to the people of the City, to propagate the Vision and Mission of the Project and to ensure people’s participation in implementing the project by building awareness among them a Social Development and Awareness Component has been incorporated in the Project. The Social development and building public awareness among people on sanitation and allied activities is an integral component of the Odisha Integrated Sanitation Improvement Project (OISIP). To develop proposals on SD & PA the OWSSB has formed a Consulting Team called Sanitation Improvement Team (SIT) and positioned. To carry out the activities at grassroots level the NGOs are now being engaged in each city. The Office of Municipal Corporation(hereinafter referred to as "the Employer") will select a firm among those receiving the Letter of Invitation for submission of proposal in accordance with the method of selection detailed in Section 2: Information to consultants (ITC) – 2.6.6. The NGOs must familiarize themselves with local conditions and take them into account 60 in preparing their Proposals. To obtain firsthand information on the Assignment and on the local conditions, NGOs are encouraged to pay a visit to the Employer before submitting a Proposal and to attend a pre proposal conference on ----------------------- at ---------- A.M. /PM in the Office of the Municipal Commissioner. Attendance to the proposal conference is optional. Representatives of the bidding firm should contact the Municipal Commissioner to obtain additional information on the project. 2.1.8 Please note that the costs of preparing the proposal and of negotiating the contract, including a visit to the Employer, are not reimbursable as a direct cost of the Assignment; and the Employer is not bound to accept any of the Proposals submitted. 2.1.9 The NGO shall be liable to pay the taxes, duties, fees, levies and other imposition as may be levied under the existing, amended or enacted laws during the life of this contract and the employer shall perform such duties in regard to the deduction of such tax as may be lawfully imposed. 2.1.10 The selected bidder will have to position their team at the office of the City Corporation for which they are selected. If sufficient space is not available in the Corporation the NGO can identify another space on rent which should be included in the financial bid. If they are using their own office they are not entitled to receive rent. The rented accommodation outside the Corporation will be with the approval of the employer. 2.2 Clarification and Amendment of RFP Documents 2.2.1 The NGOs may request a clarification on any of the sections of the RFP documents, 15 days before the Proposal submission date. All requests for clarification must be sent in writing or by facsimile to The Municipal Commissioner. The Employer will respond by, facsimile to such requests and will send copies of the response and the query made to all invited consultants who have been invited to submit proposals. Besides, any queries to be taken up during the pre-bid submission conference scheduled on ---------------hours should be sent in writing before the conference. 2.2.2 At any time before the submission of the Proposals, the Employer may, for any reason, whether at its own initiative or in response to a clarification requested by an invited firm, modify the RFP documents by addendum & or corrigendum. Such addendum & or corrigendum will be sent in writing/facsimile to all invited consultants and will be binding on them. The Employer may at its discretion extend the deadline for the submission of Proposals if deem necessary. 2.3 Preparation of Proposal 2.3.1 The bidding NGOs are requested to submit the Technical and Financial Proposals simultaneously. English is the language of Contract. Hence all submission/correspondence by the NGO shall have to be in English Language. Technical Proposal 61 2.3.2. In preparing the Technical Proposal, NGOs are expected to examine the content of this RFP in detail. Deficiencies in providing the information requested may result in rejection of a Proposal. 2.3.3 While preparing the Technical Proposal, NGOs must give particular attention to the following: (i) (ii) (iii) (iv) (v) The Employer estimates that the project assignment will require total of 108 man-months of staff inputs. However, this estimate is to be followed by the RFP & Technical Proposal. It is desirable that the majority of the key professional staff proposed, be permanent employees of the firm or have an extended and stable working relationship with the firm. Each proposed professional staff must have a minimum experience of 5 years as given later in Section 3 - Terms of Reference and must have adequate experience in working in similar projects, preferably under conditions similar to those prevailing in the present Assignment. Besides the technical staff being positioned for the project, the NGO is expected to mobilize Volunteers, Resource persons, Social activists to carry out the task assigned to them after approval of the Project. All reports to be issued by the NGOs should be in English language 2.3.4 The technical proposal should provide the following information using the attached Sample Forms (Section 5): Form 4A – NGOs Standing: The NGO shall submit information on:   Establishment of NGO: Number of years the NGO has been in operation and other financial and general information including annual financial reports for last (3) three years Resources and Experiences: Number of professionals and staff with the relevant experience. Form 4B – NGO’s Relevant Experience:  Outline of recent experience on assignments (Section 4B) of a similar nature. For each assignment, the outline should indicate, inter alia, the profiles and names of the staff provided, duration of the assignment, contract amount, and firm’s involvement. Form 4C – Approach and Methodology: 62 A detailed write-up to demonstrate their understanding of the Project requirements and constraints and to propose how these would be addressed. The proposal must be complete and comply with the scope and duties specified. The objective of the write-up is to enable the Corporation to evaluate the NGO’s understanding of the services to be performed and shall not be deemed to reflect the final scope of services. The consultants’ write-up shall comprise, but not limited to the following: a. An overview of the project showing the consultants’ appreciation and understanding of the works that are required to be carried out in attaining the objectives of the Project including all tasks to be performed by the Consultants. b. Description of the works in the project : The consultant shall show how they intend to administer and complete the Project within the time frame indicated in Section 4H-activity schedule. A proposed implementation program of the Project must be submitted in the format as per Section 4H indicating proposed sequence of activities, whether independent, or in parallel to each other. Form 4E – Key Personnel and Team Members The NGO shall provide details of the Key Staff proposed to complete all the project work satisfactorily along with details like their position in the project team & details of the task allocated. Form 4F – Curriculum Vitae The NGO shall submit a recently signed CV of the proposed Key Personnel by candidate and the authorized representative submitting the proposal. Electronic signatures on CVs will not be accepted. Form 4G – Time Schedule for Professional Personnel The consultant shall also submit the estimated time schedule for the Key Personnel as per Form 4 G. Form 4H – Activity Schedule The consultants shall submit their proposed Activity Schedule matching their Approach and Methodology in the prescribed form 4H. The consultants may submit any additional information they may consider most relevant to justify their capability but not being covered in else were in this RFP. 2.3.5 The Technical Proposal shall not include any financial information. Financial Proposal 63 2.4.6 In preparing the financial proposal, the NGO is expected to take into account the requirements and conditions of the RFP documents. The Financial Proposal should follow information asked as per Sample Forms (Section 5). It lists all costs associated with the Assignment, including (a) remuneration for key experts and (b) reimbursable. 2.4.7. The cost and fees shall be quoted only in Indian Rupees (INR) and include all expenses like professional fees, incidental expenses, travel and stationary charges, applicable taxes etc. 2.4.8. Technical Proposals and Financial Proposals shall remain valid for 120 days from the date of submission of proposals. During this period, Consultants are expected to keep available the professional staff proposed for the assignment. The Employer will make its best effort to complete negotiations within this period. However if Corporation request the NGO to extend the validity period of their proposal, they will have the right to extend it without conditions. 2.5. Submission, Receipt, and Opening of Technical Proposals 2.5.1. The original Technical and Financial Proposal shall be prepared in indelible ink. It shall contain no interlineations or overwriting, except as necessary to correct errors made by the firm itself. Any such corrections must be initialed by the person or persons who sign(s) the Proposals. 2.5.2. The Chief Executive of the NGO will initial all pages of the Technical Proposal. 2.5.3. The Bidder shall submit the Bids including the filled up formats as mentioned in this document, and seal it in an outer envelope and mark the envelope as "Selection of NGO for Social Development and Public Awareness Component under JICA Assisted Orissa Integrated Sanitation Improvement Project." The envelope shall clearly indicate the name and address of the Bidder. 2.5.4 The proposal shall be submitted in two (2) separate sealed envelopes within the outer envelope as follows: Envelope I: Technical Proposal Envelope II: Financial Proposal 2.5.5 'Envelope I: Shall be marked as the "Technical Proposal' and shall clearly indicate the name and address of the Bidder. It shall contain the following:  Cover Letter on the letterhead of NGO  Declaration Certificate on NGO’s letterhead duly signed by the Chief Executive mentioning the following:  The company/agency is not subjected to subsistence of debarment/ blacklisting by the Government of India or any of the State Governments within India or any of its Departments, authority or agency, on the date of proposal submission or during the selection process. 64   Completed Form 4 A to 4 I, as attached in Section 4 and as described above. Statements supporting the work experience like copies of work orders, work completion certificates by clients. 2.5.6 Envelope II: Shall be marked as the "Financial Proposal” and shall clearly indicate the name and address of the Bidder. It shall contain the following:  Form 5A - Financial Proposal Submission Form on NGO letter head  Form 5 B- Financial Proposal 2.5.7 The sealed outer envelope containing the "Technical Proposal" and the "Financial Proposal" in two separately sealed envelopes shall be addressed to: The Municipal Commissionner Contact Details:  If the envelopes are not sealed and marked as instructed above, the Corporation assumes no responsibility for the misplacement or premature opening of the contents of the Application submitted.  Completed proposals in sealed envelopes should be submitted by hand or sent through registered/speed post only. The NGO will be responsible for the timely submission.  Applications submitted by fax, telex, telegram or e-mail shall not be entertained and shall be rejected. 2.5.8. If there are any discrepancies between the original and the copies of the Proposal, the original will govern. 2.5.9. Bid Due Date a. Bids must be received by the Corporation at the address specified above, not later than the following time and date: Time: 16:00 Hrs; Date:………………………. b. Applications received by the Corporation after the specified time on the Application Due Date shall not be eligible for consideration and shall be summarily rejected. c. In the case that the Corporation receives only one proposal (Single Proposal) for the project, it is at the discretion of the Corporation to accept it or reject it after evaluation of the same as per the evaluation process specified in this document and negotiation with the Bidder if required. 2.5.10. The Envelope containing the technical proposals shall be opened by the Corporation, after the closing time for submission of proposals in presence of the NGO’s representatives who wish to remain present during opening of technical proposal. The envelope containing Financial Proposal shall be kept in custody of the employer unopened. 2.6. Proposal Evaluation 65 General 2.6.1. From the time the proposals are opened to the time the contract is awarded, any effort by the firm to influence the Employer in the proposal evaluation, proposal comparison or contract award decisions may result in the rejection of the consultant’s proposal. To assist in the evaluation, comparison or contract award decision, the Employer (Corporation) may, at its discretion, ask the NGO for a clarification of its proposal. The request for clarification and the response shall be in writing. 2.6.2. Although Financial Proposals are submitted along with the Technical Proposals, no one will have access to the financial proposals until after the technical evaluation, is concluded. 2.6.3. Technical Proposals would be evaluated with respect to the qualifications of the consulting firms and the staff to be assigned to the work and to the quality of the technical proposals regarding approach & methodology. Only proposals of those bidders that will score 80% or more would be eligible for opening their financial proposal and the bidder with lowest price among the qualified bidders will be considered as the preferred bidder and invited for contract negotiation and signing. 2.6.4 If the Employer (The Municipal Commissioner) and the Preferred Bidder are unable to reach agreement on a contract within a reasonable time, the Employer shall terminate the negotiations with the first ranked NGO and invite the NGO who ranked second to enter into negotiations. This procedure shall be followed, in accordance with the ranking of NGO, until the Employer reaches agreement with a NGO. Evaluation of Technical Proposals 2.6.5. Employer (Corporation) will carry out the evaluation of technical proposals on the basis of their responsiveness to the Terms of Reference, applying the evaluation criteria given in 2.6.6. Each responsive proposal will be given a technical score. A proposal to be considered unsuitable shall be rejected at this stage if it does not respond to important aspects of the Terms of Reference. The Employer shall notify NGOs of the rejection of their technical proposal. 2.6.6 The "Technical Proposal"-Envelope I of the bid shall be opened and evaluated first. Technical Evaluation shall be done as per the following marking system. Sl.No 1 2 3 4 Description NGO’s Experience in the sector Head Quarters of NGO within Corporation limits Approach and Methodology, including head office support Key personnel & Team Members Total Maximum Marks- Minimum Technical Score for the qualification - 80 The detailed breakup of the evaluation criteria is as below; 66 Sl.No Criteria 1 Firm’s Relevant Experience (Experience in Projects of similar type, size and complexity) 2 a Experience in Community mobilization and IEC b Experience in successful implementation of similar project within the Corporation c More than three similar projects implemented d General experience Approach and Methodology, including head office support i. Understanding of ToR and General Approach and Methodology ii. Work Plan and Staff Plan 3 Maximum Marks 20 - 5 Location of the head office of the NGO(Within the Corporation limits) Key Personnel and Team Members 4 a b c d e Junior Engineer Health / IEC Expert Community Mobilization Expert No of Volunteers in their fold Head office support Total - a) The following weightage criteria shall be applied for evaluation of Key personnel and Team members:  Educational Qualification: 10 %  Minimum no. of years of work experience in relevant field: 10 %  Suitability for the Project: 70 %  Familiarity with the State and language: 10 % The following gradation criteria shall be applied for evaluation of “suitability for project” criteria.     Excellent - 100 %, Five or more similar Project experiences Very Good - 75 %, Three or more Similar Project experiences Good - 50 %, 1-2 Similar Project Experiences Poor - 0%, No similar Project Experience 67 b. The "Financial Proposals" -Envelope II of only those Bidders who obtain a minimum total Technical Score (T) of 80 marks out of 100 after the evaluation of Technical Proposals shall be opened. c. The Bidder with lowest quoted financial proposal shall be identified as the Preferred Bidder for Contract Negotiation and Signing. d. In Case the Contract Negotiation is not successful with the Lowest Quoted bidder, the bidder with next lowest quoted financial proposal will be invited for contract negotiation and signing. e. The decision of the PMC (Project Monitoring Committee) as regards to acceptance/rejection of eligibility for parties who apply shall be final and binding. f. Notwithstanding the above, the employer (CE, JICA, OWSSB) reserves the right to accept or reject any or all bids or to annul the bidding process. 2.7. Negotiations 2.7.1. Negotiations will be held at the office of the concerned Municipal Commissioner with the preferred bidder. The aim is to reach agreement on all points and sign a contract. 2.7.2. Negotiations will include a discussion of the technical proposal, the proposed methodology (work plan), staffing and any suggestions made by the firm to improve the Terms of Reference. The Employer and firm will then work out agreed final Terms of Reference, staffing, and bar charts indicating activities, staff, periods in the field and in the home office, staff-months, logistics, and reporting. The agreed work plan and final Terms of Reference will then be incorporated in the “Description of Services” and form part of the contract. Special attention will be paid to optimizing the required outputs from the firm within the available budget and to clearly defining the inputs required from the Employer to ensure satisfactory implementation of the Assignment. 2.7.3. Having selected the firm on the basis of, among other things, an evaluation of proposed key professional staff, the Employer expects to negotiate a contract on the basis of the experts named in the Proposal. The Employer will not consider substitutions during contract negotiations unless both parties agree that undue delay in the selection process makes such substitution unavoidable or that such changes are critical to meet the objectives of the assignment. If this is not the case and if it is established that key staff were offered in the proposal without confirming their availability, the firm may be disqualified. The negotiations will conclude with the signing of the contract agreement. If negotiations fail, the Employer will invite the qualified firm with next lowest financial bid to contract negotiations and so on till the contract is finalized for award. 2.7.4. 68 2.8. Award of Contract 2.8.1. The contract will be awarded following successful negotiations with the preferred bidder. After negotiations are successfully completed, the Employer will promptly notify other consultants on the shortlist that they were unsuccessful. The firm is expected to commence the Assignment within two weeks from the date of award of contract. 2.8.2. 2.9. Confidentiality 2.9.1. Information relating to evaluation of proposals and recommendations concerning awards shall not be disclosed to the consultants who submitted the proposals or to other persons not officially concerned with the process, until the award of contract is notified to the successful firm. 2.10. Consultancy Period 2.10.1 Total duration of the assignment is estimated to be 36 calendar months. TERMS OF REFERENCE 1. Introduction The present state of Orissa was earlier known as Kalinga was a very prosperous state with its agricultural activities and trading over a large area. The traders went up to Java & Sumatra and traded with their Merchandisers. The then Rulers were militarily strong and contributed to various development of the state. Architectural activities were at its peaks and no wonder as so many big temples like Jagannath Temple at Puri, Lingaraj Temple at Bhubaneswar and Sun Temple at Konark were built by local architects. The Barabati Fort was virtually impregnable to the invaders. Cuttack continued to be the Capital of Orissa from 10 th Century to 20th Century, when the island city was overcrowded in between the two big rivers Mahanadi & Kathjodi, 69 Govt. of Orissa decided to shift the capital to Bhubaneswar in the post independence state. Now the capital city of Orissa Bhubaneswar is rated as the must see tourism destination in the country. 1.1 The Physical Detail: Population of both the cities Bhubaneswar & Cuttack continued expanding by leaps and bounds. The peripheral development of city was so quick that now both the cities have come nearer and have been declared as twin city. The river beds of Mahanadi & Kathjodi is at a higher level than the ground level of the city of Cuttack, this has resulted in a major drainage problem in the city, during post Cyclone of 1999, the drainage water couldn’t be discharged into the river for more than a week despite large scale diesel pumping. 1.2 Advantage: As Regards ground water potentialities of the city of Cuttack, huge underground water is available due to large depth of aquifers. One 12 inches dia tube well is able to yield more than 1 Million Gallon of water, which can cater to the need of the population of 30000. The current population of Cuttack city is more than- and the area is approximately 47 sq.km. There is only sewerage system in the satellite township at CDA with a treatment plant of above 1 million gallon. There is open surface drainage system existing in the developed area. Bhubaneswar is the present capital city of Orissa since middle of the 20 th century. As a planned town it has all the modern facilities like wide road, large water reservoir. Drinking water is tapped from the river Kathjodi at Naraj Barrage. There is no Sewerage Treatment plant in Bhubaneswar. 2. JICA Assisted Odisha Integrated Sanitation Improvement Project (OISIP) The Odisha Integrated Sanitation Improvement project is being implemented by the Odisha Water Supply & Sewerage Board under the Housing & Urban Development Department of Government of Odisha. The project aims at improving wastewater collection and treatment in Bhubaneswar and Cuttack and drainage works in Cuttack. 70 Along with the urbanization and population increase, water consumption and wastewater generation is also increasing. However the provision of sewerage treatment and disposal facilities has not been able to keep pace with the development needs. Wastewater generated by unregulated, unplanned and ill monitored urban localities passes on to water bodies and the rivers. This causes pollution with hazardous consequence to public health and environment. In order to redress the above problems, Housing and Urban Development Department of the State Government of Odisha through Government of India requested JICA (Japan International Cooperation Agency), formerly known as JBIC, to assist in improving water quality of rivers and sanitary conditions of people in Bhubaneswar and Cuttack. Detailed Project Reports for Bhubaneswar and Cuttack were prepared in November and December 2005 respectively and sanitation improvement works in the two cities are prioritized for JICA loan. JICA came forwarded to improve the Sanitation condition of Orissa through Odisha Integrated Sanitation Improvement Project (OISIP). The Sewerage scheme at Bhubaneswar, Sewage at Cuttack and the Drainage scheme of Cuttack are the components of the Project. In Important localities where large scale congregation takes place pay & use public toilets and bathrooms are also provided in the scheme (31 for BBSR, 12 for Cuttack). Large scale awareness campaign and creation of pro poor infrastructure in slums is also envisaged in the project.10 slums each for Cuttack & BBSR will be identified. The Social Development and Public Awareness components are an integral part of the Project which will be implemented in Bhubaneswar and Cuttack Municipal Area. 2.1 Brief Description of the Project Bhubaneswar, the capital city of Odisha is the largest city in the state and is today a centre for economic & religious importance in the region. It is a land of glorious history, art and culture .It is one of the planned cities in India and it replaced Cuttack as the political capital of the state in 1948, a year after India gained its independence. As an emerging IT hub and with the boom in metal and metal processing industries Bhubaneswar is one of the fastest developing cities of India. Due to its salubrious climate, magnificent sculptures and architectural heritage, and opportunity for earning livelihood, there is a large influx of people from different parts of the 71 state as well as from nearby states. The city is a unique amalgamation of tradition and modernism and with its temples and monuments attracts around 2 to 3 thousand foreign and domestic tourists daily. The city is managed by a Municipal Corporation with an area of approximately 145 sq.km and a population based on the 2001 national census of 6,48,032. Though the city is the capital of the state with a copious supply of water, it has no conventional Wastewater Treatment facility or any centralized sewerage system. The existing sewerage system covers 30 % of the project area without effective treatment. Most of the people are depending on septic tanks. In some parts of the city specifically in slum pockets toilet facilities are not available and people are in the habit of defecating in open fields or surface drains. The untreated sewage from both sewered and non sewered areas finds its way through surface drains to flow into the rivers Kuakhai & Daya. This situation pollutes the rivers and causes unhygienic and unaesthetic condition throughout the City. There is constant demand from various corners for a comprehensive centralized sewerage system for the city. For the purpose of sewer system planning, the city has been divided into 6 Sewerage Districts. Out of the six Districts, District-VI is under the JICA assisted Odisha Integrated Sanitation Improvement Project. Sewerage District-VI in Bhubaneswar covers approximately 56 sq. Kms of area and is located north of NH-5 from CRPF to Rasulgarh. The project area includes Jaydev vihar, IRC Village, Nayapalli, Rental housing colony, Salia Sahi, Maitrivihar, Chandrasekharpur, Niladrivihar, Lumbini vihar, Sailashree vihar, Damana village, Kanan vihar, Patia, Sikhar Chandi area, Srivihar, Prachi enclave, Gajapati Nagar, Sainik School area, Laxmi vihar, Vanivihar area, VSS Nagar, Mancheswar Industrial area, Chakesiani, Arya vihar, Gadakana, Rang Matia, Kalarahang and Bhatpara etc. Cuttack Municipal Corporation Cuttack Municipal Corporation, the old capital of the state of Orissa and its cultural centre, is growing rapidly and together with the neighbouring city of Bhubaneswar, is creating a Mega city. The city is surrounded by two rivers namely, Mahanadi & Kathajodi. The Cuttack Municipal Corporation (CMC) came into being on August 5, 1994, comprises an area of 91.94 km2 having a population of 535,139 as per census in 2001 exclusive of the population in slum areas. By the 72 2001 census, 106 slums including a population of 132,814 or 23,898 households were identified in the city. In addition, 153 slums have been identified recently by CMC which are called "newly identified slums". The total corporation area has been divided into 54 Wards. The sewerage facilities in Cuttack are inadequate. Only one area, including approximately 10% of the population, is served by sewers. The two existing treatment plants are not adequate in capacity and not operated in a satisfactory manner. Therefore, the wastewater is generally being discharged into the storm drains which in turn discharge polluted water to the surrounding Kathajori and Mahanadi rivers. Existing drainage facilities in Cuttack are also inadequate. During rainy season when the water level of the Kathajori and Mahanadi rivers are high, the drain cannot flow by gravity due to the effect of back water from the rivers. This situation is further aggravated because of entry of solid waste into the drains. During the rainy season, many areas in the city remain water logged while low lying areas get inundated. Since the available infrastructure is inadequate to meet the demand of the growing population, the state government is improving the infrastructure in city. To improve the sanitation system of Bhubaneswar and Cuttack cities, the State Government has launched the Orissa Integrated Sanitation Improvement Project for both the cities. The Japan International Cooperation Agency (JICA) has extended loan assistance for implementation of the above project. . The project provides for the construction of separate drainage and sewerage systems in the city in a modern, advanced and scientific manner with support of international and national experts. For improvement in the drainage facilities, approximately 30 kilometers of the existing two Main Drains and connecting drains in the city will be rehabilitated or newly constructed 3. The Social Development & Public Awareness Component of the OISIP 73 The water sector plays an important role in providing better living conditions and in protecting the environment. Water, sewerage and drainage infrastructure for cities are on the forefront of the Government of India’s agenda due to their present inadequacy. These conditions lead to poor sanitation and create unhygienic situations that are unacceptable from a public health point of view. Bhubaneswar and Cuttack in the state of Orissa are two cities that fall into this unacceptable category. It is in this context the Odisha integrated sanitation Improvement Project has been launched with the support of JICA. The main project involves large scale constructions for creating centralized sewerage system and to improved drainage in the cities. The centralized sewerage system and drainage facilities will definitely give a facelift to the twin cities. Once the infrastructure is created, it is also important to see that how the people use this facilities. The community to whom the facilities are unknown especially the centralized sewerage system, it is the responsibility of the Government to create widespread knowledge to the ordinary people who are the real beneficiaries of the project by ensuring their involvement and participation in the infrastructure creation and its effective utilization. To achieve this objective of bringing people’s participation and changes in the lifestyle by providing improved sanitary conditions in the area, Social Development and Public Awareness (SD & PA) is of paramount importance for effective utilization of the created infrastructures under the project and that leads to project sustainability. The SD & PA component envisage community mobilization for ensuring community participation in the execution of the project, building awareness among user groups, capacity building of Corporators and Officials of the Corporations, create pro-poor infrastructure in slums and pay & use toilets in public location depending on the need etc. The Main / sub components of Social Development and Public Awareness are: 3.1 Low Cost Sanitation (Construction) The main objective of the component is to ensure access to sanitation for the un-served, urban poor and non-resident/floating population. The public toilets refer to those located at public 74 places, while community toilets refer to those at slums provided for local people. At present, there are 30 toilets (19 public and 11 community toilets) in Bhubaneswar. However, about 40% urban households do not have access to toilets, and another 11% have to share toilets. The situation in the slums and squatter settlements are worse due to the increase in floating population. Public/community toilets are provided at different locations and are maintained by private groups which are inadequate. The public toilets in urban areas are accessed by a substantial number of users but the numbers of seats are inadequate especially in locations with high seasonal and floating populations. The operation of public toilets in urban centers gives a mixed picture, with problems of inadequate water supply and not catering to user needs. The responsibilities of the NGO are:  Assist in review of identified locations based on need assessment in consultation with SIT, engineer and health section of BMC.  Assist the SIT, municipal engineer and health section of BMC in interview/consultation with potential users.  Assist the SIT & PMC of BMC in finalization of locations for construction.  Designing, planning and estimation in consultation with SIT and engineering section of BMC.  Preparing requests for land authority for approval of land use by engineering section with the support of land section. Assist SIT in preparation of tender documents and/or contract documents in consultation with engineering section.  Supervise the design and preparatory works to be done by contractor.  Supervise construction by contractors.  Assist BMC & CMC in setting up user fee.  Assist BMC & CMC in supervision of O&M by contractor. The scope of the program under this component is construction of public toilets (pay & use) in areas where people gather/come and go – 31 new public toilets in BMC, 12 in CMC. Supervising the construction and preparation of Operation and Maintenance Guideline 75 For the construction of the public toilets tenders will be floated & supervised in accordance with the stipulations in the existing rules of the Corporations. Operation and maintenance guideline will be prepared to ensure sustainability of investments. Besides, the works executed will be technically supervised to ensure quality standards. Once the public toilets are constructed, these will have to be maintained and managed properly for which operation and maintenance guidelines will be drafted and user fee fixed. Guidelines for the operation and maintenance will also be framed. 3.2 Slum Sanitation Improvement The slums of the cities are located on unutilized government land or railway land, which remained temporarily vacant where development could not be done immediately. The slums are usually devoid of services, prone to all types of natural hazards, have poor housing and living conditions and hence can pose severe health risks and environmental problems. In the absence of appropriate economic activity, the ongoing urbanization can lead to economically weaker sections of the migrant population settling in slums, thereby further increasing the existing slum population. The project envisages improvement of 10 slums in BMC. These slums are selected in a transparent manner and about Rs.20 lakhs will be spent for each slum. NGO will have active role in implementation of the component. Items coming under this component are:  Community toilet  Community bath attached to toilet  Community wash  Water supply: Stand post with push tap or tube well  Storm water channel  Dust bin (collection shall be done by Municipal corporations)  Community hall  Cement road The broad responsibilities of the NGO under this component are: 76 a) Organize orientation programs for beneficiaries in support with SIT appointed by the Project. b) Need identification through group discussions, interviews and community meeting, etc. c) Identification of land. d) Assist SIT in preparing brief cost estimate in consultation with the Engineer of Municipal Corporations. e) Assist the community in prioritization of needs. f) Preparation of short term & long term action plans and finalize the plan in consultation with the community members. g) Supervision of Construction of infrastructure. The methodology to be adopted for implementing this component will be as explained below: Identifying the slums to be improved Based on the baseline survey and the secondary data, an analysis of the slums will be done. The entire slum pockets will be spatially represented in a map. The slums will be prioritized based on the population, sanitation status and economic condition of the slum dwellers. 10 slums will be identified for the slum sanitation improvement program based on the priority listing and finalized in consultation with the Executing Agency. The Sanitation Improvement Team will also ensure that environmentally backward slums are provided with higher levels of sanitation improvement programs. Need Assessment Once the slums are identified, a first level of need assessment will be carried out with effective intervention strategies. The slum suitability report will be drafted based on the eligible criteria and need assessment. The eligible slum improvement components are: a. Community toilet b. Community bath attached to toilet 77 c. Community wash d. Water supply: Stand post with push tap or tube well e. Storm water channel f. Dust bin g. Community hall h. Cement road The need assessment will be done in the selected slums with the help of the SIT/CMC/NGO. The need of the slum dwellers to have sufficient sanitation facilities will be discussed with them with the support of the Corporators, Officials &SIT. Prioritization will be done. The outcome of the discussion will be listed and analyzed in comparison with the facilities existing now. The need assessment report thus prepared will be presented before the Executing Agency. Identification of suitable land Based on the need assessed, the land availability will be examined giving due consideration to the site suitability and the list of suitable lands indicating merits and demerits will be presented to the Executing Agency for approval. Preparation of action plan and rough cost estimate Slum Development Plan for 2-3 years will be prepared by the SIT for the slum sanitation improvement based on the need assessment and the site specificity of the location identified. Estimation with design for slum sanitation for 10 slums based on the prioritized list will be prepared in consultation with engineering section of the City Corporation. The document will be submitted to the Corporation for approval. Based on the approval, the tender document will be prepared and submitted for tendering process. The supervision of the slum sanitation improvement program of 10 slums will be done based on the existing rules of the Corporation. 3.3. Public Awareness / IEC Campaign Scope of the component Conduct public awareness program on hygiene and sanitation on following subjects: 78  Public health and hygiene; prevention of malaria and other waterborne diseases, etc  Sewer system and solid waste management; grey water discharge and garbage disposal, 3R concept etc. The target area for the component ‘public awareness’ will be the entire area of BMC but special emphasis will be on Sewerage District 6. The activities will spread over a period of three years from July 2012 to March 2015 Responsibility of NGO  To support the SIT to develop program design based on baseline survey results and develop IEC materials and implement awareness programs;  To train the community organizers of the Municipal Corporation during project duration, so that materials and tools developed for public awareness can be utilized by them even after the project completion.  Mobilize Volunteers to carry out the Public awareness campaigns  Organize people and create conducive environment for conduct of participatory need assessment, developing slum development plan, conduct of health camps and other IEC activities. The activities to be carried out for Public awareness are as follows: The main activity will be awareness creation among people to increase the level of awareness in sanitation and hygiene promotion. It could be achieved through various IEC activities like electronic media, print media, folk media, campaigns, exhibitions, bulletin or public notice boards and rural resources (Wall painting, slogans, banner display during fairs and festivals, local entertainment artists etc). IEC is a process of working with individuals, communities and societies to develop communication strategies to promote positive behaviors which are appropriate to their setting. It combines strategies, approaches and methods that enable individuals, families, groups, organizations and communities to play active roles in achieving, protecting and sustaining the desired behavioral change. 79 All segments of the community like slum dwellers, students, teachers, general public and community based organizations, policy-decision makers etc., could be partners of the public awareness creation campaign. Community organizations could be identified/ formed and capacitated to work among the community. Different tools and techniques will be used based on the level of target groups. Women and children will have to be given special focus. The approach of the program will be to organize a High Voltage Campaign in the Municipal Corporation targeting different groups with specific start and end dates. A few examples are School Sanitation and Health Campaign targeting on students and teachers, Public Place Sanitation Campaign, Tourism/Pilgrimage/Special Location based Sanitation Campaign, Hotel Sanitation Campaign to focus WATSAN activities of hotels, fast food stalls and other eateries, campaign targeting public offices, commercial establishments and others, and so on. The entire program will be planned under a banner of Sanitation Literacy Campaign with focus on sanitation and hygiene practices. The following tools and methods may be used; the selection of a particular tool will be based on the educational level and assimilative capacity of the target audience.  Posters& Banners  One-to-One dialogue and House visits  Leaflet &Booklets  Wall painting  Print and Electronic media   Exhibitions  School Sanitation programme and through Schools to the Society Formation of WATSAN clubs in schools  Street Theatre-folk arts,  Setting up of Sanitary Marts  Puppetry  WATSAN activities leading to Local  Consultation and Economic Development(LED) Focus Group Discussions  Workshops & seminars  Training  High voltage campaigns focusing on Hotel Sanitation, Public Place Sanitation, Institutional Sanitation etc  Exposure trips& Field visits 80  3.4 Competition on water-sanitation related subjects for children & others  Jatras & Public meetings Capacity Development of Corporators & Officials of BMC/CMC Scope of the component The Corporators and Officials of the Corporation have to be given training to improve their awareness level in sanitation and hygiene practices. This will enable them to function more effectively in their area of operation. The detailed training plan, training module etc will be prepared by the SIT. The NGO is expected to liaise with the Corporation and make field level arrangement for the conduct of the training. The implementation of this component is within the project city and is linked to project implementation. The procurement will be in tandem with the project requirements and the capacity building activities will spread over the period up to September, 2014. Capacity building / training for staff of BMC/ CMC The activities of the Municipal Corporation will be detailed out and the present capacity of the staff will be assessed based on the activities of BMC / CMC. The training needs will be listed out and based on the training need requirement; the final list of the training to be conducted will be finalized in consultation with the Executing Agency. The participants need to be trained under this program will broadly include the following categories of ULB:    Elected Representatives:- Mayors, Chairpersons of various standing committees, Corporators Senior level officers including the Commissioner,  Health Officers:- Medical Officer, Assistant Medical Officer, Slum Improvement Officer, Sanitation Officers Engineering Officers:- Executive Engineers, Municipal Engineers, Junior Engineers  Accounting and Financial Officials:- Accounts Officers, Auditors, Head Clerks & Accountants  Supervisors  Computer Operators and Junior Assistants 81 For better management of the capacity building program, the staff of ULBs will been divided into categories as per their training needs. The following activities will be carried out:  Identification and finalization of Training Modules will be done in consultation with the Executing Agency     Training will be imparted simultaneously. The content and duration of the trainings will be decided based on need assessment. The impact of trainings will be assessed and refresher trainings will be conducted to supplement the gaps. Exposure visits will be conducted in order to expose the trainees to best practices in the state and outside the state. A focused training on Basic Computing Skills will be imparted to the staff of ULB through different local organizations. Mechanism for evaluation and monitoring of the trainings shall be developed to ensure proper utilization of the training potentials and resources. Responsibility of NGO  To support the SIT to conduct Training need assessment  To liaise with Corporation for the effective conduct of training  To assist the SIT in developing training materials  To assist the Corporation in arranging accommodation, transport, food and other logistics for the successful conduct of the training. 3.5 Base Line Survey and End line survey   The basic objective of the baseline survey is to assess the initial status of health, sanitation and hygiene practices, water quality, grey water discharge, solid waste management, etc., and to explore specific issues/ characteristics. The baseline survey also envisages assessing the awareness level of the community on the mega sanitation project being implemented in the Corporation. The end line survey will be conducted during the last phase of the project to assess the impact of the project and to prepare the Evaluation report. The activities to be carried out for baseline survey are: Design, field testing and preparation of Survey Questionnaire: This will be carried out after proper diagnosis of the project area, information requirement by the Executing Agency for implementation of the project and also considering the selection of samples and sampling size. Proper consultation will be carried out with the Executing Agency during the design of the questionnaire and survey program. Necessary field testing will 82  be carried out before finalizing the questionnaire. The format will be structured in such a way to make it appropriate to easily put it on MIS in later stage. Responsibility of the NGO a. To make available sufficient number of Investigators to cooperate with Community Organizers of the Corporation b. To provide supervisors for checking the conduct of field level survey activities c. To make logistic arrangements for the conduct of training to Investigators & Supervisors Conclusion The responsibility of the NGO is broadly classified in to the following categories: 1. Positioning Key personnel like Junior Engineer, Health IEC Expert and Community Mobilization Expert for executing the activities at the field level of the Corporation. 2. Make available sufficient number of Volunteers for field level activities 3. Create conducive environment at grassroots for organizing IEC activities 4. Establish close liaison with Corporation and expedite process and procedures for timely and speedy execution of projects. 5. Any other issues to be identified by the employer during the progress of activities. In short the NGO is supposed to be field level implementing agency of various components of the project in the Corporation and coordinate both forward and backward linkages. DRAFT CONTRACT THIS CONTRACT (“Consultancy CONTRACT”) is made on the __________ day of ________ 2012 at ------------------------ (Name of the Place). BETWEEN: -----------------------------------------------------(Name of the Municipal Corporation, a statutory Body constituted /notified by the Government of Orissa under the _____________________________________________ having its office at ------------------------------------------------------ (Address of the Municipal Corporation (hereinafter referred to “-------------------- (Name of the Municipal Corporation)” or the “BMC/CMC” or the “First Party” which expression shall, unless it be repugnant to the context or meaning thereof, include its administrators, successors and assignees) of One Part 83 AND Name of the organisation, a company / society / trust having its registered office at _________ (hereinafter referred to as the “Consultant” or the “Second Party” which expression shall, unless it be repugnant to the context or meaning thereof, includes its administrators, successors and permitted assignees) of the Other Part ------------------(Name of the ULB) and the Consultant are, collectively, referred to “Parties”. WHEREAS the Municipal Corporation requires the Consultant to provide the services as defined in Appendix II (‘the Services’); AND WHEREAS the Consultant has agreed to provide the Services on the terms and conditions set out in this Contract. IT IS HEREBY AGREED between the Parties as follows: 1. Documents: The following appendices are integral parts of this Contract: Appendix I General conditions of the Contract Appendix II Services to be provided by the Consultant Appendix III: Applicable Fees and Charges payable to the Consultant and accepted by the Municipal Corporation. This Contract constitutes the entire Contract between the Parties in respect of the Consultant’s obligations and supersedes all previous communications between the Parties, other than as may be expressly provided for herein. It may be amended only by a written instrument signed by both Parties. 2. Commencement and Duration of the Services The Consultant shall start the Services on [insert start date] (‘the Start Date’) and shall complete them by [insert end date] (‘the End Date’) unless this Contract is terminated earlier in accordance with its terms and conditions. For and on behalf of the Municipal Corporation Name: Date: For and on behalf of Consultant Name: Date: 84 Witness 1 Name: Date: Address: Witness 2 Name: Date: Address: Appendix I – General Conditions of Contract 1. DEFINITIONS  ‘The Consultant’ means the person, society, company or trust with whom this Contract is executed.  ‘The Consultant’s Representative’ means the Project Coordinator who is responsible for all contractual aspects of the Contract on behalf of the Consultant.  ‘The Consultant’s Personnel’ means any person instructed pursuant to this Contract to undertake any of the Consultant’s obligations under this Contract, including the Consultant’s employees and agents.  ‘The Corporation’s Representative.’ means any entity appointed by the Municipal Corporation to act on the Corpoartion’s behalf with regard to supervision and/or management of this Contract.  ‘The Services’ means the services set out in Appendix II.  ‘the SIT means the person named in Appendix II, who is responsible for ensuring coordination between the Corporation and the Consultant  ‘Contract Documents’ means the documents listed in the Contract Agreement, including any amendments thereto.  ‘Contract Price’ means the price payable to the Consultant as specified in the Contract Agreement, subject to such additions and adjustments thereto or deductions there from, as may be made pursuant to the Contract.  ‘Contract’ means this Contract entered into between the Corporation and the Consultant, together with the Contract Documents referred to herein, including all attachments, appendices, and all documents incorporated by reference herein. 2. SEVERABILITY Every paragraph, part, term or provision of this Contract is severable from the others. If any paragraph, part, term or provision of this Contract is construed or held to be void, invalid or unenforceable by order, decree or judgment of a court of competent jurisdiction, the remaining 85 paragraphs, parts, terms and provisions of the Contract shall not be affected thereby but shall remain in full force and effect. 3. RELATIONSHIP BETWEEN THE PARTIES Nothing contained herein shall be construed as establishing a relation of employer and employee, principal and agent, between Corporation and Consultant, or Corpoartaion’s and Consultant’s officers, directors, partners, managers, employee or agents. The Consultant, subject to this Contract, has complete charge of personnel performing the Services and shall be fully responsible for the Services performed by it or on its behalf hereunder. The Contract shall commence on the date it is executed by the Parties. 4. DURATION OF THE CONTRACT The duration of this Contract will be for a period of -------------------- years from the Start Date. 5. MODE OF PAYMENT The Consultant shall, raise an invoice, within the 10th of the following month to the -----------with a comprehensive report of the activities undertaken / initiated / on-going / completed (both in terms of ‘Inputs’ and ‘Outputs’) and list of the personnel involved in different capacities and the approved prices for their services strictly as per Appendix III of this Contract. In addition to the approved prices for the services of the activities, the invoice shall also contain the monthly installment of the lump sum payment as contained in Appendix III. The ----------- or BMC/CMC may get this report crosschecked by any person or committee. After receiving the crosschecking report the (B/CMC will pay 90% of the invoice amount to the consultant within three weeks of the date of the invoice. The remaining 10% shall be paid at the end of the project period, approximately five years, when the project completion certificate is given by the competent authority. 6. PENALTY FOR DEFAULT In the event of default / failure by the Consultant in providing Services, the Corporation reserves the right to get the Services executed by any other Consultant at the cost and risk of the Second Party. 7. TERMINATION OF THE CONTRACT This Contract shall be effective on the date hereof and shall continue in full force until completion of the Services or terminated earlier as described below: 86 The ULB may terminate the Services of the Consultant on ground of unsatisfactory performance, by giving notice of 30 days and an opportunity to the Consultant to explain its position. The communication of termination of this Contract shall be by means of written notice (“Termination Notice”). 8. RESPONSIBILITIES AND OBLIGATIONS OF THE CONSULTANT The Consultant shall:     Provide sufficient number of human power, who would be supported to the Municipal Corporation. Provide sufficient number of man power for community mobilisation activity and for other activity that may be required for delivering the Services as detailed in Appendix II Shall provide a Coordinator to coordinate with the BMC/CMC and with other consultants engaged by the Corporation for survey, analysis of data, social development and community awareness activities Shall submit a monthly report on all initiated, completed, or on-going activities undertaken by it. 9. INDEMNIFICATION Consultant shall indemnify, defend and hold the Municipal Corporation harmless from any and all claims demands causes of actions, losses, damages, fines, penalties, liabilities, costs and expenses, including reasonable attorney’s fees and court costs, sustained or incurred by or asserted against the ULB by reason of or arising out of Consultant’s, gross negligence or willful misconduct with respect to Consultant’s duties and activities within the scope of this Contract. Except for Consultant’s gross negligence or willful misconduct, the Municipal Corporation shall indemnify, defend and hold Consultant and its partners, directors, officers, agents, servants and employees (collectively, the “Consultant Indemnities”) harmless from and against any and all claims, demands, causes of action, losses, damages, fines, penalties, liabilities, costs and expenses incurred in the capacity of a defendant or a witness, and all other costs and expenses (including without limitation attorneys’ fees and court costs) to which any of the Consultant Indemnities may become liable or subject by reason of or arising out of the performance or non-performance of Consultant’s duties and activities within the scope of this Contract. The Municipal Corporation shall indemnify, defend and hold Consultant harmless from any and 87 all claims, demands, causes of action, losses, damages, fines, penalties, liabilities, costs and expenses, including reasonable attorney’s fees and court costs sustained or incurred by or asserted against the Consultant by reason of or arising out of the Municipal Corporation’s negligence, willful misconduct with respect to the Municipal Corporation’s duties and activities, including but not limited to any information provided by the Municipal Corporation to the Consultant upon which the Consultant shall rely in providing the Services. Limitation of Liability Consultant’s total liability howsoever caused and whether arising under contract, tort (including negligence) or otherwise shall not exceed the total amount of the Fees paid by the Client to the Consultant for the Services rendered under this Contract. Notwithstanding any other provision of this Contract, neither party shall be liable to the other party for any indirect, consequential, incidental or special losses or damages of any kind or nature, and any claim by either party in any way related to, or arising out of, this Contract or any Services provided hereunder shall be limited to such party's actual, direct damages. 10. CONFIDENTIALITY The Consultant shall treat the details of the output of the Services as confidential and for the Consultant’s own information only and shall not publish or disclose the details of the output, deliverables / milestones submitted to the Municipal Corporation or the Services in any professional or technical journal or paper or elsewhere in any manner whatsoever without the previous written consent of the Municipal Corporation. 11. COMPLIANCE WITH LAWS The Consultant shall take due care that all its documents comply with all relevant laws and statutory regulations or ordinances, guidelines in force which includes all laws in force and effect as of the date hereof and which may be promulgated or brought into force and effect hereinafter in India including judgements, decrees, injunctions, writs of or orders of any court of record, as may be in force and effect during the subsistence of this Contract. 12. GOVERNING LAW AND JURISDICTION This Contract shall be governed by the laws of the Union of India. The Courts of Bhubaneswar shall have jurisdiction over all matters arising out of or relation to this Contract. 13. DISPUTE RESOLUTION Amicable resolution Any dispute, difference or controversy of whatever nature between the Parties, howsoever arising under, out of or in relation to this Contract (the “Dispute”) shall in the first instance be attempted to be resolved amicably through discussions between the Parties 88 Arbitration Procedure Any dispute or disagreement which cannot be resolved by both Parties and any controversy claim or dispute otherwise arising in connection with this Contract shall be referred to an arbitrator to be agreed between the Parties or, failing such agreement, will be referred to the Client’s City Courts. The decision of the arbitrator shall be final and binding on both Parties. The place of arbitration shall be Bhubaneswar. Performance during Dispute Resolution Pending the submission of and / or decision on a dispute, and until the arbitral award is published, the Parties shall continue to perform their respective obligations under this Contract, without prejudice to a final adjustment in accordance with such award. 14. WAIVER Waiver by either Party of any default by the other Party in the observance and performance of any provision of or obligations under this Contract: a. Shall not operation or be construed to operate as a waiver of any other or subsequent default hereof or of any other provision(s) or obligation(s) under this Contract; b. Shall not be effective unless it is in writing and executed by a duly authorised representative of such Party; and c. Shall not affect the validity or enforceability of this Contract in any manner. Neither the failure by the either Party to insist on any occasion upon the performance of the terms, conditions and provisions of this Contract or any obligation hereunder nor time or other indulgence granted by a Party to the other Party shall be treated or deemed as waiver / breach of any terms, conditions or provisions of this Contract. 15. MODIFICATION Modification of the terms and conditions of this Contract, including any modification of the scope of Services, may only be made by written Contract between the Parties 16. NOTICES Unless otherwise stated, notices to be given under this Contract including, but not limited to a notice of waiver of any term, breach of any term of this Contract and the termination of this Contract, shall be in writing and shall be given by hand delivery, recognised courier, mail, email, telex or facsimile transmission and delivered or transmitted to the Parties at their respective addresses mentioned hereinabove. 89 17. TRANSFER OF CONTRACT No Party may assign its interests in the Contract without the prior written consent of the other Party. Unless specifically stated to the contrary in any written consent to an assignment, no assignment shall release or discharge the assignor from any obligation under this Contract. 18. VARIATIONS The Municipal Corporation may, by written notice to the Consultant, direct the Consultant to vary the scope, sequence or timing of the Services with suitable compensation for such variation to be agreed mutually and the Consultant shall be bound to comply with the direction. Appendix II Services to be provided by the Consultant Broadly the Consultant’s services include covers: 3.3 Low Cost Sanitation (Construction)  Assist in review of identified locations based on need assessment in consultation with SIT, engineer and health section of BMC.  Assist the SIT, municipal engineer and health section of BMC in interview/consultation with potential users.  Assist the SIT & PMC of BMC in finalization of locations for construction.  Designing, planning and estimation in consultation with SIT and engineering section of BMC.  Preparing requests for land authority for approval of land use by engineering section with the support of land section. Assist SIT in preparation of tender documents and/or contract documents in consultation with engineering section.  Supervise the design and preparatory works to be done by contractor.  Supervise construction by contractors.  Assist BMC in setting up user fee.  Assist BMC in supervision of O&M by contractor 3.4 Slum Sanitation Improvement  Organize orientation programs for beneficiaries in support with SIT appointed by the Project.  Need identification through group discussions, interviews and community meeting, etc.  Identification of land.  Assist SIT in preparing brief cost estimate in consultation with the Engineer of Municipal Corporations.  Assist the community in prioritization of needs. 90  Preparation of short term & long term action plans and finalize the plan in consultation with the community members.  Supervision of Construction of infrastructure. 3.5 Public Awareness / IEC Campaign  To support the SIT to develop program design based on baseline survey results and develop IEC materials and implement awareness programs;  To train the community organizers of the Municipal Corporation during project duration, so that materials and tools developed for public awareness can be utilized by them even after the project completion.  Mobilise Volunteers to carry out the Public awareness campaigns  Organize people and create conducive environment for conduct of participatory need assessment, developing slum development plan, conduct of health camps and other IEC activities. 1.4 Capacity Development of Corporators & Officials of BMC/CMC  To support the SIT to conduct Training need assessment  To liaise with Corporation for the effective conduct of training  To assist the SIT in developing training materials  To assist the Corporation in arranging accommodation, transport, food and other logistics for the successful conduct of the training. 1.5 Base Line Survey and End line survey  To make available sufficient number of Investigators if competent Community Organisers are not available with Corporation  To provide supervisors for checking the conduct of field level survey activities  To make logistic arrangements for the conduct of training to Investigators & Supervisors Appendix III Applicable Fees to the Consultant and accepted by the Municipal Corporation The Municipal Corporation will pay the Consultant fees as per the financial bid: All the prices / fees mentioned above are inclusive of Service Tax or any other National or State Tax. 6.3.4.2 Selection of 20 Slums for Slum Sanitation Improvement Programme SIT in Consolation with BMC & CMC officials the following Slums has been selected: Name of Slums for Slum Sanitation Sl.No Improvement Programme 1 SikharChandi Cluster-I 2 SikharChandi Cluster-II Ward No. Municipal Corporations 1 BMC 1 BMC 91 3 SikharChandi Cluster-III 4 Ranga Matia Uppar Sahi 5 Shampur 6 Siripur Sabar Sahi 7 Laxmi Sagar Uppar Sahi 8 Laxmi Sagar Majhi Sahi 9 Laxmi Sagar Tala Sahi 10 Banguari 11 Bidanasi Gopal Sahi 12 Kesharpur 13 Sagadia Sahi 14 Sankarpur Main Basti 15 Muradkhan Patna Samadhi Patna 16 Chauliaganj Matha Sahi 17 Srikoruan Bauri Sahi 18 Paika Sahi Gopalpur 19 Deewan Bazar Muslim Sahi 20 Dagarapara 6.3.4.3 Slum wise Programme prioritization - BMC BMC BMC BMC BMC BMC BMC BMC CMC CMC CMC CMC CMC CMC CMC CMC CMC CMC SIT staff with Consultation with BMC & CMC officials and Corporators of the concerned Municipal Corporation conducted meeting in all the 20 authorized slums of BMC & CMC, conducted orientation programme, assist the community in prioritization of need and prioritizes the item through the community of the concerned slums. The following item has been prioritize in the 20 authorized slums in BMC & CMC. Identification of Projects Required for Slum Under JICA Assisted Scheme in Bhubaneswar Municipal Corporation Sl. No. 1 2 3 4 5 7 Name of Slum Sikharchandi Cluster-I Sikharchandi Cluster-II Sikharchandi Cluster-III Bangurai Rangamatia Upper Sahi Shyampur (UP School Chhak to Saw Mill and Babaji Sahi) Siripur Sabar Sahi 8 Laxmisagar Upper Sahi 42 CC Road & RCC Drain 9 10 Laxmisagar Majhi Sahi Laxmisagar Tala sahi 42 RCC Drain & Cover Slab 42 RCC Drain & Cover Slab 6 Ward No Activities Plan 1 CC Road 1 CC Road 1 CC Road 4 7 17 CC Road & RCC Drain Length/No. 610 m 615 m 660 m CC Road-400m RCC Drain-333m 31 CC Road- 82 m RCC Drain-471m 277 m 264 m 92 Identification of Projects Required for Slum Under JICA Assisted Scheme in Cuttack Municipal Corporation Sl. No. Name of Slum Ward No Segment Sl. No. Drain & CC Road 1 Tube Well 2 Tube Well 3 Tube Well 4 Tube Well 5 Dustbin 6 CC Road 7 CC Road 8 CC Road 9 CC Road 10 Drain 11 Drain 12 Drain 13 Community Centre 14 Dustbin 15 Standpost 16 Community Toilet 17 Community Centre 18 CC Road 19 Community Washing Ghat 20 1 Dagarpada 2 3 Deewan Bazar Muslim Sahi Sankarpur Main Basti 4 16 33 Activities Plan Storm Water Channel with CC road from Jambunath house to Late Murali Behera house at Hadagadia Harijana Sahi In front of Jitendra Ku. Chhotaray house & in front of Murali Behera house at Hadagadia Harijana Sahi In front of Dagarpada School & infront of Ananta Ashram School at Dagarpada Main Road At the entrance of Dagarpada Bhutia Sahi Infront of Natarbar Behera house at Dagarpada Gopal Sahi Const. of Dust Bin in different places at Dagarpada Gopal Sahi Const. of CC Road from Sarju Mian house to Jalil Master house Const. of CC Road from Sakur Mian house to Soni Mian house Const. of CC Road from Khalil Mian house to Jahur house Const. of CC Road from Javed house to Budha Mian house (Babu Khan Gali) Const. of drain from Sarju Mian house to Jalil Master house Const. of drain from Sakur Mian house to Soni Mian house Const. of drain from Khalil Mian house to Jahur house Const. of Community Centre Const. of Dust Bin in different places at Dagarpada Gopal Sahi Const. of Stand Post in different places Const. of Community bath room attached to toilet at Shankarpur Tala Sahi Const. of Community Hall near Gopinath Jew Temple Const. of CC Road at Nua Sahi Const. of Community Washing ghat at Tala Sahi 93 4 5 6 7 8 Sagadia Sahi Chauliaganj Matha Sahi Kesharpur Gopalpur Paika Sahi Srikoruan Bauri Sahi 27 21 Community Toilet 22 Community Centre 23 Community Centre 24 Community Toilet 25 CC Road & RCC Drain CC Road & RCC Drain CC Road & RCC Drain CC Road & RCC Drain CC Road & RCC Drain CC Road & RCC Drain CC Road & RCC Drain CC Road & RCC Drain CC Road & RCC Drain CC Road & RCC Drain - Drain with Cover Slab 36 Drain with Cover Slab 37 Drain with Cover Slab 38 Drain with Cover Slab 39 Community Centre 40 Drain 41 Community Toilet Community Centre 42 43 CC Road 44 Water Supply 45 Drain CC Road Drain CC Road Community Centre - Const. of Community Centre near Chauliagunj Play Ground Const. of Community bath room attached to toilet near Kunjabihari High School Salim Chacha & Aju joint passage Bhola, Nasim & kasim joint Passage Mona, Samir & Kalia joint passage Lipu's joint passage Dr. Noor Galli joint passage Ahemad Khan passage Kali Babu & Kala joint passage Kabu, Latif & Idris joint passage Fako's joint passage Azim & Gora joint passage Const. of drain with cover slab at Dr. Panda Lane Const. of drain with cover slab at Akhapat Gali Const. of drain with cover slab from Fako's Tea Stall to infront of Chand Gali Const. of drain with cover slab from New Star Club to Baria house Const. ofCommunity Centre Const. of storm water chhanel from Dillip Swain house to Vivekananda Kotha House at Paika Sahi Const. of Community toilet Const. of Community Centre Const. of CC Road with Guard Wall from Bharat Das house to Babaji Bhoi house Const. of Pindi & laying of water supply pipeline from pump house to Srikoruan Bauri Sahi Const. of storm water channel Const. of CC Road Const. of storm water channel Const. of CC Road Const. of Community Hall Community Toilet 51 Const. of toilet 38 22 53 52 9 Bidanasi Gopal Sahi 1 10 Muradkhanpatn a Samadhipatna 37 Const. of drain from Ustav sahoo house to Harijan Sahi Sauchalaya Const. of Community birth room attached to toilet at Canal Road (Near PHD Pump House) Const. of community hall in front of Dr. Pravat Mishra house Drain 94 6.3.4.4 Slum wise Programme prioritization photograph 95 96 6.3.4.5 Construction Status of Slum Sanitation Programme in CMC Sl. No. Name of the Slum Ward No. 1 Sagadia Sahi 31 2 Shankarpur Main Basti 37 3 4 57 Srikoruan Bauri Sahi Paika Sahi Gopalpur 56 5 Bidanasi Gopal Sahi 6 Muradkhapatana Samadhipatna 41 7 Chauliaganj Matha Sahi 42 8 Kesharpur 25 1 22 Name of the work Restoration of drain from Ustav Sahoo house to Harizon Sahi Souchalaya in Ward No.31 Const ruction of Community Hall near Gopinath Jew temple in Ward No. 33 Construction of C.C. road with guard wall from Bharat Das house to Babaji Bhoi house at Srikoruan Bauri Sahi in Ward No. 52 Const ruction of Community Centre at Srikoruan Bauri Sahi in Ward No. 52 Construction of Community Toilet at Paika Sahi Gopalpur in Ward No. 56. Construction of Community Centre at Paika Sahi in Ward No. 56. Construction of Storm Water Channel in Bidanasi Gopal Sahi (From Bidanasi Dispensary towards Baulagacha Chhaka via Bidanasi Gopal Sahi in Ward No.1. Construction of Janakalyan Community Centre at Muradkhapatana Samadhipatna in Ward No.41. Construct ion of Community Centre near Chauliaganj Play Ground in Ward No.38 Construction of cement concrete road with drain in Kesharpur identified slums in Ward No.25 under JICA Assisted, OISIP Project. Construction of cement concrete road with drain in Kesharpur identified slums in Ward No.22 under JICA Assisted, OISIP Project i.e. to construct storm water channel with cement concrete road at Physical Status Nearing completion Roff casted Under Progress Nearing completion) Under progress Not started Under progress Completed Under Progress (Finishing Stage) Completed In progress Completed 97 Deewan Bazar Muslim Sahi Slum 9 Dagarpada Slum 10 19 11 Construction of Storm Water Channel with Cement Concrete road from Sarjumian House to Jalil Master House and Construction of Storm Water Channel from Sakurmian house to Sonimian house in Ward No.19 Re-construction of road and drain with slab from Kadir Mohammed res to Sk. Okiv Khan via Md. Mamtaz of Dewan Bazar Babu Khan Gali in Ward No.16. Construction of Storm Water Channel with Cement Concrete road from Jambunath House to Late Murli Behera house at Hadagadia Harijan Sahi in Dewan Bazar Muslim Sahi in Ward No.11. Under Progress Completed Completed 6.4.Public Awareness / IEC Campaign The Public Awareness and IEC campaign will be conducted in three phases during the project period. The main objective of Public Awareness/ IEC campaign is to generate public awareness among people to increase the level of awareness in sanitation and hygiene promotion. 6.4.1 Objective The specific objectives of the Public Awareness / IEC campaign are listed below: 1. To increase the awareness level of the community on Orissa Integrated sanitation Improvement Programme (OISIP) 2. To ensure the community participation in the Project and bridge the gap between project and people 3. To persuade people to take connections from sewerage lines 4. To build awareness among the community on best practices of sanitation and hygiene and health hazards 5. To promote well being of the people at large 6.4.2 Activities Sl.No Tasks Description 1 Task - 01 Assist BMC & CMC in Developing of Public Awareness/ IEC campaign plan 2 Task - 02 Assist BMC & CMC in Organizeing sensitization workshop for Senior 98 Officers of BMC Task – 03 Assist BMC & CMC in organizing training programme for Community Organisers, Health workers and Engineering staff of the Corporation Task – 04 Assist BMC & CMC in organizing sensitization workshop for different stakeholders like Pooja Committeee members, Shahi Murabis, Basthi committees, Merchant associations etc 5 Task – 05 Assist BMC & CMC in organizing orientation programme for Govt. and private school teachers 6 Task – 06 Assist BMC & CMC in organizing awareness camps in all wards of the Corporation 7 Task – 07 Assist BMC & CMC in organizing Health camps in Slums 8 Task – 08 Assist BMC & CMC in organizing Workshop for developing IEC materials 9 Task – 09 Assist BMC & CMC in organizing training for artists who participate in Road shows/ street plays and conducting street plays 10 Task – 10 Assist BMC & CMC in fixing Bill Boards, posters and wall paintings with catchy slogans 11 Task – 11 Assist BMC & CMC in the conduct of IEC Campaign consisting of Road shows, street plays, corner meetings, competitions for students, advertisements in print and visual media etc 3 4 6.4.3 Deliverables 1. Report on IEC Strategy 2. Locally specific IEC Materials 3. Report on the training programmes and workshops for stakeholders 4. Report on the IEC Campaign in each phase 6.4.4 Activities undertaken by SIT 6.4.4.1 IEC Strategy SIT Staff in consultation with Project Management Consultants prepared the IEC Strategy and vetted by Project Monitoring Committee of BMC & CMC and subsequently approved by The Chief Engineer,OISIP. IEC Strategy Phase-I 99 Sl.No Activity- Workshop for Development of Public Awareness /IEC campaign Plan Sensitization Workshop for Corporators / Sr. Official BMC & CMC One Day Training to Community Organizers/Sanitary Inspectors/ JE,BMC & CMC on Public Awareness Corporation level Sensitization workshop for Pooja Committees and other civil society organizations Regional level Sensitization workshops for Pooja Committees Orientation Workshop for School teachers Awareness campaign in all wards of the Corporation Health Camps at Slum area Ideation Workshop for Developing IEC Mraterials ( 2 days) IEC Material Design Cost: Poster Design Units 1 500.00 70 400.00 75 Persons Persons 200.00 100 Nos 2,750.00 3 2,000.00 2 1,000.00 60 10,000.00 10 70,000.00 1 1,000.00 10 5,000.00 10 5,000.00 10 13,000.00 1 5,000.00 1 1,000.00 10 5,000.00 1 5,000.00 1 5.00 2000 10,000.00 10 3.00 25000 Nos Nos Nos Nos Nos IEC Material Design Cost: Theme Song & CD Development IEC Material Design Cost: Script for Skit Nos IEC Material Design Cost: Leaflet Nos IEC Material Design Cost: School Sanitation Manual IEC Material Design Cost:Plumbers Manual Nos IEC Material Production Cost: Leaflets 3,000.00 Person Nos IEC Material Production Cost: Bill Boards Quantity Nos IEC Material Design Cost:: Bill Board Design / Hoardings IEC Material Design Cost: Wall paintings IEC Material Production Cost: Posters Unit Cost (Rs.) Nos Nos Nos Nos Nos Nos 100 - IEC Material Production Cost: Wall painting Nos IEC Material Production Cost: School Sanitation Manual IEC Material Production Cost: Plumbers manual Nos 5,000.00 10 50.00 1000 Nos 50.00 200 IEC Material Production Cost: Sticker Nos 4.00 10000 Street Play on Water and Sanitation Nos 10,000.00 10 Training to Artist for street play Print Media Advertisement-Design Nos Nos 106,750.00 1 5,000.00 3 Print media Advertisement Nos 50,000.00 10 Electronic Media script Nos 15,000.00 3 Electronic Media -TV- 5 Channels Day 15,000.00 20 FM Radio Script Nos 5,000.00 1 10,000.00 20 12,500.00 2 2.00 5000 FM Radio- 5 channel Day Workshop for Head Masters/Principals of schools Formation of Sanitation Club and Letter to parent -printing Nos IEC Strategy Phase-II Sl.No 1 2 Sl.No 3 4 5 Activity School Sanitation :Students Competition Best School Award - 3 prizes Activity Units Unit Cost (Rs.) Quantity Nos 50.00 1000 50,000.00 1 Lumsum Units Best Institution Award- 3 prizes Lumsum Clean Hospital Award- 3 prizes Lumsum Best Resturant/ Eatery Award- 3 prizes Lumsum Unit Cost (Rs.) Quantity 50,000.00 1 50,000.00 1 30,000.00 1 101 6 Regional Workshop on Institutional Sanitation for Head of Institutions Nos 5,000.00 3 IEC Strategy Phase-III Sl.No 1 2 3 4 6.4.4.2 Activity Units Unit Cost (Rs.) Ward level Committees- Meeting Door to door Campaign for mandatory connection Leaflet - Printing Orientatiion Workshop for local plumbers -3 Region Quantity 500.00 60 1,000.00 60 3.00 10000 5,000.00 3 Budget Details Estimate and Proposal Organising workshop for Developing IEC Materials SIT in Consultation with Script writer, Poster designer, Sanitation and hygiene experts and Computer designer and graphic expert prepared a ideation workshop proposal and submitted to BMC & CMC for necessary approval. Ideation workshop proposal Bhubaneswar Municipal Corporation Cuttack Municipal Ciorporation JICA assisted Odisha Integrated Sanitation Improvement Project (OISIP) Public Awareness Component 102 Detailed Estimate for organizing two day ideation workshop for development of IEC materials Two Day Ideation Workshop for Developing IEC Materials Detailed Budget Unit Unit price Total (Amt. in Rs) 15 set 100.00 1500.00 1000.00 1000.00 15 persons 350/day - 5 persons 400 2000.00 1 2000/day 4000.00 15 persons 1000.00 - 10 persons 1500/day - Reading & writing materials Workshop materials like Drawing paper/ chart paper/ marker pen/sketch pen etc Food & Refreshments Accommodation (if necessary) Conference hall Travel cost of participants subject to actual Professional fee for participants Unforeseen Exp Total - List of Participants 1. Project Engineer (JICA) 103 -. Slum Improvement Officer, BMC / CMC City Health Officer, BMC / CMC IEC Expert, SIT Team Leader, SIT IEC Coordinator, SIT Social Development Expert/ Coordinator Experienced script writers -2 Experienced Poster designers – 2 Sanitation and hygiene experts – 2 Computer design and graphic expert -1 Faculty Support 1. 2. 3. 4. 5. 6. Chief Engineer, JICA Project Director (JICA) Representative of Project Management Consultants Dy. Commissioner, Bhubaneswar Municipal Corporation Dr. Rout, Professor and Head (Rtd), Dept. of Community Medicine, SCB Medical College, Cuttack IEC Expert, SIT Workshop Design Objectives The two day workshop envisage to achieve the following objectives 1. To develop content and design of Billboards 2. To develop content and design of Posters 3. To develop notice/leaflets to give information to the general public on the OISIP Target Group Numer of participants Identification of participants The participants of the workshop are practicing officers of the OISIP, BMC /CMC , Experts of the SIT and invited experts on script writing, experts on computer graphics, San itation and Hygiene experts, designing experts etc 15 The SIT, in consultation with the Officers of the Corporation and OISIP will identify the external 104 participants Two days Corporation of Bhubaneswar, facilitated by the Sanitation Improvement Team Hotel / Conference hall of Corporation/ CED Campus Analyzing the Sanitation and Hygiene sector of the Corporation, Overview of the Orissa Sanitation Improvement Project (OISIP) and its objectives, Issues and challenges in implementing the project, Need for public participation, strategy to ensure public participation, role and relevance of Public awareness, Brainstorming sessions to develop IEC materials Participants get oriented on the project and qualitative IEC materials developed for use in the Corporation Duration of Workshop Implementing agency Location / Venue Broad Contents Expected outcome Corporation of Bhubaneswar/Cuttack JICA assisted Orissa Sanitation Improvement Project (OISIP) Social Development and Public Awareness Component Two day Workshop for Developing IEC Materials Date & Venue Tentative programme schedule Date & Time 1. Inaugural session 10.00AM to 10.30 AM Topic Inaugural Address Faculty Er. Lakshmi Pati, Chief Engineer, OISIP Presidential address Dy Commissioner, Bhubaneswar Municipal Corporation/Cuttack Municipal Corporation 105 2. Technical Session 10.30 to The Orissa Sanitation Improvement Project 11.00AM – An Overview 11.00AM to 11.15 AM 11.15 AM to 12.00PM 12PM to 1.00PM Tea Break The Orissa Sanitation Improvement Project – issues and Challenges, Need for Public Participation Sanitation and Hygiene- The Impact on Society Lunch Break 1.00PM to 2.00PM 3. Brainstorming Session 2.00 to 2.15PM Group Formation 2.15 to 5.30 PM Er. Dwipayan Pattanaik, Project Director, OISIP Rep from Project Management Consultants, JICA Dr. Rout, Prof & Head(Rtd), SCB Medical College, Cuttack 3 Groups 1. Content development and designing Bill Boards 2. Content development and designing of Posters/Wall paintings 3. Content development and designing Notice / Leaf lets Group Discussion Day -2 9.30 AM to 10AM Recaptualization 10 AM to 11.30AM 11.30 to 11.45 AM 11.45 AM to 1.00PM 1.00PM to 2.00PM 2.00PM to 3.30PM Groups reporting on the events of Day -1 Group Discussions and Development of IEC material continues Tea Break Finalising the Draft IEC Material Group Members Lunch Break Presentation of Draft IEC Materials by Group and general discussion 106 3.30PM to 3.45PM Tea Break 3.45PM to 5.00PM 5.00PM to 6.00PM Finalizing the Draft IEC Materials by Groups Final IEC Materials Presentation and Valediction 5.5 Capacity building Programme for Officers and Staff of BMC & CMC The capacity building programme for officials of BMC is an integral component of the project. To take up the increased responsibility while on execution of the project – OISIP- and after completion to ensure the sustainability, the capability of the Officials needs improvement. This component also envisages providing office equipments to improve the efficiency of administration and motorbike to the field level Officers to improve their mobility for execution of works, supervision and monitoring. 5.5.1 Objectives 1. To improve the capabilities of personnel involved in the project execution 2. To improve the efficiency of office administration by procuring office equipments and improve mobility of officials by procuring Motor bikes 5.5.2 Activities Sl.No Tasks Description 1 Task - 01 Conduct training need assessment of the target group 2 Task - 02 Develop training design, module, handbook etc for conduct of training 107 3 Task – 03 Assist BMC & CMC in organizing training for senior Officers 4 Task – 04 Assist BMC & CMC in organizing capacity building programme for staff members of the Corporation 5 Task – 05 Assist BMC & CMC in organizing exposure visit to understand best practices in the country 5 Task – 06 Conduct Need assessment for procurement of Office equipments and Motor bikes 6 Task – 07 Facilitate Corporation in the procurement of office equipments and Motor bikes 5.5.3 Deliverables 1. Report on the Training Need Assessment with questionnaire 2. Report on the Training conducted 3. Report on the Exposure visit 4. Report on the Need Assessment for procurement of Office equipments and Motorbikes 5. Report on the procurement of Office equipments and Motorbikes 5.5.4 Activities Sl.No. 1 2 3 4 5 Unit Unit Cost (Rs.) Persons 600.00 50 Persons 1,500.00 100 Exposure visit to Best Practices Persons 35.00 Procurement of Office Equipments Lumsum 100,000.00 1 Procurement of Motor bikes Nos 2 Key Activity/ Sub Activity Training on Water and Sanitation for Sr.Officers of CMC – 1 day Training on Water and Sanitation for Officers of CMC – 3 days 50,000.00 Quantity 12000 108 5.5.5 Activities Undertaken by SIT SIT submitted the TNA Questionnaire BMC & CMC for approval. 5.5.4.1 Training Need Assessment Questionnaire JICA ASSISTED ODISHA INTEGRATED SANITION IMPROVEMENT PROJECT (OISIP) SANITATION IMPROVEMENT TEAM (SIT) CAPACITY BUILDING COMPONENT TRAINING NEED ASSESSMENT QUESTIONNAIRE BACKGROUND The water and Sanitation sector plays an important role in providing better living conditions and in protecting the environment. Water, sewerage and drainage infrastructure for cities are on the forefront of the Government’s development agenda due to their present inadequacy. These conditions lead to poor sanitation and create unhygienic situations that are unacceptable from a public health point of view. Bhubaneswar and Cuttack in the state of Odisha are two cities that fall into this category. It is in this context the Odisha Integrated Sanitation Improvement Project (OISIP) has been launched with the support of JICA. The Odisha Water Supply & Sewerage Board under the Housing & Urban Development Department of Government of Odisha is implementing the Odisha Integrated Sanitation Improvement Project (OISIP) in Bhubaneswar and Cuttack Municipal Corporations. The project aims at improving wastewater collection and treatment in Bhubaneswar and Cuttack. In Cuttack the project also aims at improving the storm water drainage. Along with the urbanization and population increase, water consumption and wastewater generation is also increasing. However the provision of sewerage treatment and disposal facilities has not been able to keep pace with the development needs. Wastewater generated by unregulated, unplanned and ill monitored urban localities passes on to water bodies and the rivers. This causes pollution with hazardous consequence to public health and environment. In order to address the above problems, Housing and Urban Development Department of the State Government of Odisha through Government of India requested JICA 109 (Japan International Cooperation Agency), formerly known as JBIC, to assist in improving water quality of rivers and sanitary conditions of people in Bhubaneswar and Cuttack. Detailed Project Reports for Bhubaneswar and Cuttack were prepared in November and December 2005 respectively and sanitation improvement works in the two cities are prioritized for JICA loan. JICA came forwarded to improve the Sanitation condition of Odisha through Odisha Integrated Sanitation Improvement Project (OISIP). The important hardware components of the project are Sewerage scheme at Bhubaneswar, Sewerage at Cuttack and the Drainage scheme of Cuttack. Besides these components, there has been proposal to take up slum development in both the cities. In Important localities where large scale congregation takes place pay & use public toilets and bathrooms are also buildup. Large scale awareness campaign is also proposed so as to make the project successful and improve the condition of both the cities. The Social Development and Public Awareness component (SD&PA) is an integral part of the Project which will be implemented in Bhubaneswar and Cuttack Municipal Area. In the implementation of the project the Officers and staff especially the field level functionaries have a very crucial role to play. Therefore it is very much essential to re orient them on the objectives of the project. With this objective, the SD &PA component has a sub component for capacity building of Officers and staff of Bhubaneswar and Cuttack Municipal Corporations. The objective of this questionnaire is to assess the present knowledge / awareness level and skill sets of the target group and visualize the training needs of each category of stakeholders. The responses to this questionnaire will help the Sanitation Improvement Team (SIT) to develop appropriate training modules for the different category. TNA QUESTIONNAIRE 1 GENERAL INFORMATION 1.1 Name of the Municipal Corporation (tick) BMC CMC 110 1.2 Name and Designation of the respondent ………………………………………………………………………………………………………………………………………………….. ………………………………………………………………………………………………………………………………………………….. ………………………………………………………………………………………………………………………………………………….. Email ID------------------------------------------------- ------- Cell No------------------------------------- 1.3 Academic qualification (Pl mention Highest class/ degree) a) Below Metric b) Matriculate c) Under Graduate d) Graduate e) Post Graduate f) Technical Qualification (ITI / Diploma BE / B.Tech Specify the area of specialization------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------) 1.4 Duration of service in Municipal Corporation (No. of years)………………………………………………………… 1.5 In your present position what are your specific responsibilities in Corporation? (Pl List) 1.6 What are the activities you are involved in respect of Water and Sanitation? 1.7 Site selection for construction of Community / Public Toilet a) Project preparation b) Design and estimation / supervision, c) Community mobilization and consultation, d) Group formation. e) Facilitate operation and Maintenance e) Awareness creation f) Any other item (PL specify--------------------------------------------------------------------------------------- 2. AWARENESS / KNOWLEDGE LEVEL a) Are you aware of the JICA assisted Odisha Integrated Sanitation Improvement Project? I) Fully aware b) ii) Partially aware iii) Not aware Do you have any specific role or responsibility in the project? (YES) (NO) (Do not know) 111 If yes, Pl specify ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------c) Have you associated with any of the project activity? ( Yes ) (NO) If Yes Pl specify the activity-------------------------------------------------------------------------------------------- d) Are you aware of the City Sanitation Plan and city slum development plans? (YES) (NO) e) How many slums in your Corporation have Slum Development Plan? (Specify the number---------------------------------------------------------------------------------------------------) 3. TRAINING NEED 1. Please read the activities noted below and rate your knowledge level using a FIVE point rating scale. (FIVE is highest and ONE lowest) Sl.No 1 Activity Community Mobilization and stake holder consultation Knowledge / Awareness level 5 4 3 2 1 2 Use of PRA Tools 5 4 3 2 1 3 Creating Community Structures 5 4 3 2 1 4 Participatory Need Assessment and prioritizing need 5 4 3 2 1 5 Communication and awareness building 5 4 3 2 1 6 Preparation of IEC Materials 5 4 3 2 1 7 Operation and Maintenance of Public assets 5 4 3 2 1 8 City Development Plan 5 4 3 2 1 9 Slum Development plan 5 4 3 2 1 10 Solid Waste Management 5 4 3 2 1 11 Waste Water Treatment 5 4 3 2 1 12 Designing and estimation of Community/Public Toilets/ Roads/Drainage system etc 5 4 3 2 1 13 Procurement Methods- Tender Process 5 4 3 2 1 14 Project Implementation, Supervision, Performance Monitoring and Evaluation 5 4 3 2 1 15 Cost effective construction methodologies 5 4 3 2 1 16 Prevention of Communicable diseases 5 4 3 2 1 17 Legal and Regulatory issues in SWM 5 4 3 2 1 18 Any other issue on which you require more 112 information/learning – Specify 2. Pl indicate with (tick ) Mark the areas you like to have training for improving the Water and Sanitation sector in your Corporation. Sl.No 1 Topic Community Mobilisation and stake holder consultation 2 Use of PRA Tools 3 Creating Community Structures 4 Participatory Need Assessment and prioritizing need 5 Communication and awareness building 6 Preparation of IEC Materials 7 Operation and Maintenance of Public assets 8 City Development Plan 9 Slum Development plan 10 Solid Waste Management 11 Waste Water Treatment 12 Designing and estimation of Community/Public Toilets/ Roads/Drainage system etc 13 Procurement Methods- Tender Process 14 Project Implementation, Supervision, Performance Monitoring and Evaluation 15 Cost effective construction methodologies 16 Prevention of Communicable diseases 17 Legal and Regulatory issues in SWM 18 Any other issue on which you require more information/learning – Specify Select 3. Duration of Training- Your preference may marked by TICK mark a. Half day b. One day c. Two days d. Three days e. Four / Five days 4. If More than one day do you prefer residential training? (YES) ( NO) 113 5. What is your preferred mode of Training ? ( Please prioritize indicating 1, 2, 3) a. Class Room Teaching b. Workshop / Seminar c. Interactive Discussion 6. Do you have any specific choice for Reading Material on any topic? If so please specify Signature of the respondent Place : Date : Signature of SIT Staff 114