Investment and Portfolio Management
Investment and Portfolio Management
Final Project
Submitted by:
Muhammad Tayyab -)
Submitted to:
Mr. Syed Mubashir Ali Shah
Quaid-i-Azam School of Management Sciences,
Quaid-i-Azam University,
Islamabad
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Central Depository Company
Central Depository company is a Pakistani central securities depository which deals with
different services which includes debt, equity, and other financial instruments. It was founded
in 1993 and is based in Karachi, Pakistan. They also have offices at Lahore and Islamabad.
CDC is regulated by Securities and exchange commission of Pakistan. This company is
basically responsible for maintaining and operating the depository system. The depository
system solely takes care of electronic settlement of shares on the stock exchange of Pakistan.
This facility allows client to transfer shares and securities from one-person account to another
through electronically avoiding the inconvenience of hand to hand transfer. This company has
done great work and got the image of infrastructure backbone and the ultimate custodian of the
Pakistan Capital Market. According to the Companies Act, 2017, CDC holds the status of
Public Interest Company and Large Sized Company since it holds the assets of public as
guardian capacity. CDC is ISO/IEC 27001:2013 certified for Information Security
Management and ISO/IEC 22301:2012 certified for its Business Continuity Management
Program. It is also an approved employer by ACCA, ICAP, ICAEW and CIMA.
CDC is a member of Asia-Pacific Central Securities Depository Group (ACG), which is an
international organization facilitating the exchange of information, promoting mutual
assistance among member securities depositories and clearing organizations in the Asia Pacific
region.
Vision
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To be a world-class institution providing innovative and reliable services primarily to the
capital and financial markets, stimulating business growth and maximizing benefits for all
stakeholders.
Mission
Provide secure, reliable, and innovative solutions that systematically reduce risk, enable
transparency, and bring efficiencies to Financial and Capital Markets. To be the centre of
excellence by continuously employing state of the art technology and best talent in the country
while maintaining good corporate governance. Ensure to provide employees with an
environment of professional and personal growth and to society, we firmly believe in giving
back to the community.
Core Values
These are the core values which are strictly followed to make this entity work effectively and
efficiently.
1. Reliability
Reliable and trustworthy for our every stakeholder.
No compromise on integrity and security of information.
2. Integrity
Fair, honest and transparency in all our dealings.
Take responsibility for our actions.
Endeavor to perform to the finest of our capacities.
3. Transparency
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Approaches and methods are clearly characterized, well communicated,
and connected similarly to all.
Make adequate disclosure of company information.
Strong adherences to the best practices of Corporate Governance.
4. Teamwork
Build strong relationships within and across functions.
Share ideas and best practices and value diversity.
Communicate candidly and on an ongoing basis within team.
Sponsors and Share holders
S. No
Shareholders
Total No. of Shares
% of
Held
Shareholding
1
Pakistan Stock Exchange Limited
79,616,000
39.81
2
MCB Bank Limited
30,000,000
15.00
3
Habib Bank Limited
22,692,000
11.35
4
LSE Financial Services Limited
20,000,000
10.00
5
National Investment Trust Limited
12,692,000
6.35
6
Industrial Development Bank Limited
10,000,000
5.00
7
Pak
Company 10,000,000
5.00
China
Investment
Limited
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S. No
8
Shareholders
Crescent Steel and Allied Products
Total No. of Shares
% of
Held
Shareholding
5,500,000
2.75
5,000,000
2.50
Limited
9
ISE
Towers
REIT
Management
Company Limited
10
Allied Bank Limited
2,000,000
1.00
11
IGI Investments (Private) Limited
1,299,996
0.65
12
Innovative Investment Bank Limited
1,000,000
0.50
13
Crescent
200,000
0.10
4
–
200,000,000
100 %
Standard
Business
Management (Pvt) Limited
14
Others *
TOTAL
CDC Services:
The main operation of the CDS was to take care of the functions carried out in Pakistan capital
Market regarding financial instruments. But with the passage of time the use and efficiency of
the technology increased rapidly in other markets and industries so to meet the hour of the need
this company started diversified services beyond the traditional depository domain.
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Investor Account Services
This service was started in 1999
In this service corporate and retail investor can open and maintain custody directly
with CDC.
1. Trustee and Custodial Services
It was started in 2002
Serves as a Trustee to Open-end and Closed-end Mutual Funds and Voluntary
Pension Schemes.
2. CDC Share Registrar Services Limited (Wholly owned subsidiary of
CDC)
It was launched in 2008.
This service includes providing share issuing companies state of the art facilities of
registrar and transfer agents, including customer dealing on behalf of the
companies.
3. IT Minds Limited (Wholly owned subsidiary of CDC)
Launched in 2009
This includes providing business process outsourcing (BPO) services which include
provision of back office accounting functions to the Mutual Fund industry.
4. Centralized Information Sharing Solution for Insurance Industry
(CISSII)
Launched in 2014
Offers online data sharing arrangement for the insurance industry.
5. E-Services
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Launched in 2017
A customer convenience initiative by CDC, in the form of a web portal offering the
following free-of-cost facilities:
Centralized e IPO System: This involves the Applications for subscription of
shares offered to public can be made electronically and payments can be made by
Internet and Mobile banking, ATMs etc., avoiding the hassle of physical submission
of IPO application and visiting the bank.
E-Dividend Repository: Provides investors consolidated data of all their cash
benefits due and credited by issuers, and in case their dividends have not been
credited, the reason for non-disbursement of dividend will also be available.
Statistics
Information
Facts
Number of Share
149.59 billion
Value of Shares
PKR 4.19 Trillion
Total Number of Subaccounts
250,185
Number of Securities
938
Number of Retail Investor
57,285
Total Number of Shares in Investor Account
88.81 Billion
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Percentage of shares in CDS with respect to share
Capital
76.49%
Total Number of Mutual Funds and Pension funds
PKR 878 Billion
Total Net Assets in Custody with trustee and
Custodial Services
207
Total Number of Securities under Transfer agent
Services
202
Legal Frame of Work
Central Depository Company of Pakistan Limited was formed under Central Depositories Act
1997 which was passed on June 10, 1997. Subsequently, Central Depository Company of
Pakistan Limited Regulations were developed and approved by the Securities and Exchange
Commission of Pakistan.
Relevant Legislation:
Central Depositories Act, 1997
Central Depository Company of Pakistan Limited Regulations
Central Depositories (Licensing & Operations) Regulations, 2016
CDC Regulations in Urdu Language
Securities Act 2015:
Securities Act 2015
PSX Rule Book:
PSX Rule Book
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NCCPL Regulations:
NCCPL Regulations
Companies Act 2017:
The Companies Act, 2017
SECP Roles for CDC
SECP Laws
NTN Number:-
License to act as Central Depository granted by SECP under Securities Act, 2015 dated-.
Certificate of Registration to Act as Trustee granted by SECP under Non-Banking
Finance Companies and Notified Entities Regulations, 2008 dated December 19, 2017.
Statutory Auditors:
F. Ferguson & Co.
CDC Share Registrar Services Limited
Internal Engagement
CDC is an active member of the following regional and international groups:
Asia-Pacific Central Securities Depository Group (ACG)
ACG logo for international engagement
CDC is a member of ACG, which is an international organization facilitating the exchange of
information, promoting mutual assistance among member securities depositories and clearing
organizations in the Asia Pacific region.
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Established in 1997, ACG is a regional platform of 34 depositories and clearing organizations
from 23 member countries. Today, ACG represents Asia on various international platforms
such as World Forum of CSDs (WFC), International Securities Services Association (ISSA),
Association of Global Custodians (AGC) and the Committee on Payment and Settlement
Systems of the International Organization of Securities Commissions (CPSS-IOSCO).
In 2013, Mr. Muhammad Hanif Jakhura, CEO-CDC was elected as the Executive Committee
Chairman of ACG for the term of-. By virtue of this election, CDC was elected as
the ACG Secretariat for the term of-.
CDC has also introduced the “Risk and Recovery Management Task Force” in ACG whose
objective is to promote Risk Management culture among ACG members and to develop an
effective Risk Management Framework. CDC was elected as the convener of the same.
CDC hosted ACG’s 10th Annual General Meeting in 2006 in Karachi, Pakistan, which was
attended by around 60 delegates from 18 regional countries.
Association of National Numbering Agencies (ANNA)
CDC, along with the depositories around the world, serves as a member to the Association of
National Numbering Agencies (ANNA). It is the global representative of numbering agencies
operating around the world where member companies regulate identification of local securities
for trading locally and internationally.
The service bureau at ANNA receives daily reports and updates from member and partner
numbering agencies around the world. It serves as the centre point of information dissemination
and collection of securities data since 2001.
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For the last two decades, CDC serves as the sole National Numbering Agency (NNA) issuing
ISINs (International Securities Identification Numbers) to standardize identification of local
securities of trading and settlement in the country and abroad.
The purpose of NNA is to receive information regarding registration from issuers of securities
and financial instruments such as shares, bonds and derivatives directly, and then to issue codes
that uniquely identify these instruments. This code is called International Security
Identification Number (ISIN), coined under ISO 6166 that identifies fungible and non-fungible
securities from one another. As of June 2018, CDC has assigned 2,265 ISINs.
The badge of global association representing Pakistan at ANNA is one of CDC’s many
achievements as it continues to maintain its leading position in the country. Collaborating with
ANNA allows CDC to continue its journey of progress and innovation while continuously
building state-of-the art mechanisms, products and services that are pivotal to Capital Market
development.
Memorandums of Understanding (MoUs)
CDC has signed a number of Memorandums of Understanding (MoUs) with other depositories
to gain benefits of cross-border cooperation, explore avenues of mutual assistance and enhance
coordination. These MoUs entail cooperation in the areas of technology exchange, operational
processes, mechanism for cross-border listing of securities, and exchange of information.
These include the following prestigious depositories:
Abu Dhabi Securities Market (ADSM)
China’s Securities Depository & Clearing Corporation (SD&C)
Depository Trust & Clearing Corporation (DTCC), U.S.A.
Dubai Financial Market (DFM)
Indonesia Clearing & Guarantee Corporation (KPEI)
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Japan Securities Depository Centre (JASDEC)
Korean Securities Depository (KSD)
MKK Turkey
Taiwan Depository & Clearing Corporation (TDCC)
Thailand Securities Depository (TSD)
Maldives Securities Depository (MSD)
Capital Market Development
Since its inception, CDC has been taking initiatives for the creation of an efficiently functional
marketplace and making a remarkable difference to how it operates. From ensuring the smooth
functioning of the market with steadfast operations to constant scrutiny of risk management
processes and the resulting upgrades, the routine protocol practices and contingency planning
rehearsals, to continuous investor awareness efforts, CDC has been the leading force in Capital
Market development.
We have focused primarily on empowering the people, safekeeping their assets and
investments and secondarily on the improvement of mechanisms and processes.
National Clearing and Settlement System (NCSS)
Formulated by the CDC management, National Clearing Company operates the National
Clearing and Settlement System (NCSS), another capital market infrastructure mechanism,
providing settlement and clearing facilitates to all three exchanges for trades in eligible
securities.
Clearing and settlement are among the most important aspects in the operation of the securities
business. It is the process of reporting, matching, correcting securities transactions and the
ultimate delivery or receipt of net balances.
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Formerly managed by the CDC management, NCCPL is registered as a separate legal entity
and now independently manages the National Clearing and Settlement System (NCSS).
Automation of Security Transfer Mechanism
A core contribution that CDC has made is the automation of security transfer mechanism. The
project, implemented as a collaboration between NCCPL and CDC, was launched in 2008 with
the objective of ensuring that all movements associated with security transfer are done
efficiently while reducing downtime and further mitigating any risks or possible data theft.
CDC Security Transfer Mechanism was designed to speed up settlement via the Partner’s Main
Account. The automation allowed for restricted use of Main Account where transactions were
only to be viewed in exceptional circumstances and permitting the process of settlement to be
directly reflected on the accounts of the investors, thereby limiting manual entries.
The first Balance Order, executed by adopting the automated process, was launched on
December 27, 2010, marking significant improvements in the settlement of securities
transactions. This complex, interconnected project was weaved and assessed with detail and
successfully delivered by both teams working at NCCPL and CDC.
Induction of National Savings Bonds (NSB’s) in CDC
CDC takes pride in serving as the custodian of multiple instruments traded in the Pakistan
Capital Market. In line with its vision of digitizing and de-materializing instruments for
consequent improvement of operational efficiency and elimination of risk of loss & damage,
CDC has launched the National Savings Bonds (NSB’s) in book entry form as part of its
system.
All variants of NSB’s are available in maturities of three, five and ten years, with 12.50%,
12.55% and 12.60% return rates, respectively. The induction of NSBs in Central Depository
System (CDS) has made their handling more convenient and secure for investors, as it has
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eliminated their risk of loss and damage of physical certificates. This facility has further
removed the inconvenience of delivering physical documents to multiple parties, significantly
improving efficiency, and reducing cost of managing these certificates in physical form. An
investment in an NSB can be made through subscription, with registration under the name of
the investor with Central Depository Company (CDC).
Considering there was no limitation of size, a minimum, uncapped offer of Rs. 20,000 has been
placed as subscription. It is obligatory for investors to open an Investor Account/Sub Account
that would permit them to hold their securities in book-entry form.
These bonds can be bought by individuals as well as through mutual funds, gratuity, pension,
provident fund or trust, excluding body corporate and banks. It will then become listed on all
the stock exchange. Foreign residents living abroad can make their investment by payments
remitted through official banking channels.
Implementation of Maximum Limit on Asset under Custody
Asset under custody implies the aggregate worth of all securities maintained with the Broker
Participant, exclusive of instruments maintained in the House Account and those that are in
blocked form. Under a joint initiative undertaken by CDC and Securities and Exchange
Commission of Pakistan (SECP), a security protocol has been embedded to restrict the number
of securities held by Trading Rights Entitlement Certificate (TREC Holder) Participants
(Brokers).
“Limit on Assets under Custody” prescribes a limit to the extent of which a TREC holder
(Broker) may have custody of securities under their control. As per the regulations coined by
SECP, the Maximum Custody Limit is 25 times the Capital Adequacy level. The adequacy
level has been pre-defined and is applicable to all TREC holders to maintain compliance. CDC
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has also devised a set of periodic actions which will be taken against a TREC holders in case
of non-compliance of these procedures.
Centralized e-IPO System
In its dedication to cater to its customers right down to the singular level, CDC has introduced
a Centralized e-IPO System (CES) which enables investors to submit their online subscription
applications for securities offered via the Initial Public Offering (IPO). The service is readily
accessible to the public and aids the process of payment through various banking channels of
1Link member banks such as such as internet banking, Automated Teller Machines, mobile
banking and Over the Counter.
E-Dividend
To speed up receiving dividends given by companies, CDC has introduced its e-Dividend
Repository which will help investors receive their payments directly into their accounts as well
as assist them in tracking their dividends. This repository has been designed as a web-based
portal with global accessibility and provides the investors with a holistic overview of their
earnings. Additionally, it identifies reasons of non-disbursement in case payments have not
been made. Furthermore, to help investor file their tax returns, it issues certificates which
summarize areas such as dividend rates, net dividend paid, tax and zakat deductions etc.
The service is offered free of cost and requires a simple registration with the CDC eService
portal which will allow the investor to avail this service.
E-LOR (electronic Letter of Rights)
Another initiative undertaken by CDC in its endeavour of capital market transformation
through digitization is the Electronic Letter of Rights (e-LOR) launched in 2015. The e-LOR
can be availed by the investors through CDC Web Access portal by subscribing to Online
Transactions and allows investors submit online Transaction Orders for right subscription.
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After the requisite payment by the investor against the right shares subscribed, they will be
automatically transferred into his account on the due date.
Revamping of the Capital Gain Tax (CGT) regime
CDC has worked closely with the National Clearing Company of Pakistan (NCCPL) on the
Computation and Revamping of the Capital Gain Tax (CGT) regime. CDC collaborates with
NCCPL for the provision of CGT data which is calculated under the First In First Out (FIFO)
Method. NCCPL receives the data to derive, accumulate and deposit the CGT earned to the
national treasury on behalf of all capital market investors.
It is noteworthy that all transactions and trades reflected on trade platforms and the transfer of
securities through free delivery in the Central Depository System (CDS) are covered under
CGT Regime. All capital gains arising on redemption of units of open-ended mutual funds and
on trading of future commodity contacts at Pakistan Mercantile Exchange (“PMEX”) are
included in CGT Regime of NCCPL, from July 1, 2016.
Margin Trading/ Financing
CDC has also rendered its support in improving and transforming the processes adopted in
Margin Financing (MF) and Margin Trading (MT). Account Holders that are deemed Trading
Financers by NCCPL can request CDC to open their MF account, while Account Holders that
are deemed Eligible Financers by NCCPL can request CDC to open their MT account.
Free Float
Free Float is the remainder of total shares in the market subtracted by treasury stocks and shares
held by institutions and are traded publicly. Companies are obliged to fulfil the free float
requirement to be able to trade in the stock market. CDC has also contributed greatly to enhance
the paradigm of free float in the Pakistan Capital Market. All reports and data are maintained
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in the Central Depository System (CDS) and then disseminated to the issuers and Pakistan
Stock Exchange (PSX).
Caps on Bank’s Sponsor Holding
To reduce the occurrence of money laundering and theft, PSX, NCCPL, CDC and the SECP
have jointly developed a centralized portal where UIN of investors with more than 2% of shares
of any listed banking companies will reflect and be uploaded on a daily basis by CDC. NCCPL
identifies the unsettled transactions of the determined UINs in this portal to understand and
identify the true holding of an investor.
Investment Road Shows and Awareness Programs
With a vision for wide scale development of the Pakistani Capital Market and to educate
investors throughout Pakistan, Central Depository Company launched a series of Investment
Road Shows in 2005. These target-driven events transformed into a platform for the capital
market leaders and executives to meet and interact with the investors and stakeholders. The
road shows have become a channel in educating the investors about the workings of Pakistan
Capital Market & investment opportunities and clearing misconceptions about associated risks.
The core objective of Central Depository Company through these programs is to provide
comprehensive knowledge about Central Depository System, Account Maintenance and
Value-Added Services that help in managing and maintaining CDS accounts effectively. It also
apprises the audience about their role and responsibilities as an investor.
Other than Karachi, Lahore and Islamabad, where Investor Awareness Programs are more
frequently arranged, CDC has organized Investment Road Shows in several other cities of
Pakistan including Hyderabad, Sukkur, Dahari, Gujranwala, Multan, Sialkot, Faisalabad,
Quetta, Rawalpindi, Islamabad, Abbottabad, Muzaffarabad, Mirpur Azad Kashmir and
Peshawar.
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Similarly, CDC regularly conducts Awareness Programs for colleges and universities across
the country to help educate their students about Pakistan Capital Market and the investment
and job opportunities offered by it.
Capital Market Days
Apart from covering several local cities in Pakistan, CDC has taken the road shows to Abu
Dhabi and Dubai in 2006 and held similar events in London (in collaboration with London
Stock Exchange) and in New York (in collaboration with Citibank and The Bank of New York
Mellon) in July 2007. These events by the name of Capital Market Days have played a key role
in foreign-investor relationship development by enabling face-to-face dialogue between
corporate entities and fund managers/institutional investors.
Corporate Social Responsibility
Corporate social responsibility (CSR) is a self-regulating business model that helps a company
be socially accountable—to itself, its stakeholders, and the public, the purpose of corporate
social responsibility is to give back to the community, take part in philanthropic causes, and
provide positive social value. Businesses are increasingly turning to CSR to make a difference
and build a positive brand around their company.
Corporate Social Responsibility is an integral part of CDC’s culture. Being the sole depository
of the country, the organization has realized its national and moral obligations with a strong
sense of responsibility. Our approach towards community is not limited to financial support
but is also a vital element of employee engagement.
Our philanthropic outreach program includes the following areas:
Education
Health Care
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Employable Skill Development
Special Children and;
Orphanage
Our approach varies i.e. directly or through NGOs of repute. Every year we contribute 2.5
percent of profit before tax towards corporate philanthropic activities.
While supporting wide range of initiatives as detailed above, we believe in playing our role in
strengthening the basic fabric of our society by contributing towards projects of fundamental
nature. Since inception, CDC has sponsored many projects among which sponsorship for
construction of a TCF owned school and a Cancer Consulting Clinic owned by The Indus
Hospital are two major contributions. With such like engagements, our aim is to support the
ailing society by uplifting the health and education to deserving individuals of the society
CDC Access to its customers:
CDC Access is a customer focused service package which gives investors the benefit of
accessing vital account information with ease and convenience at anytime from anywhere. This
package currently comprises of two services that come under the umbrellas of Account
Information and Online Transactions.
The Account Information Portfolio comprises of the following channels:
IVR:
IVR is a round-the-clock Interactive Voice Response system supported by a state-of-the-art
call centre, toll free number- (CDCPL) and dedicated customer support staff.
Web enables:
Investor Account holders to access their account information through www.cdcaccess.com.pk
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Mobile App:
Mobile App enables Investor Account holders to access their account information & corporate
actions and perform online transactions through their mobile phones.
SMS:
gives an added level of convenience to investors by providing them their account information
on their mobile screens.
E-Statement:
provides Sub-Account Holders and Investor Account Holders their Account Balance
Statements on their registered email address on either monthly or quarterly frequency.
E-Alert:
provides free-of-cost alert messages on real time basis about important account related
transactions in the email inbox of Sub-Account Holders and Investor Account Holders.
Mandatory Subscription of either SMS or e-Alert Subscription of either SMS or e-Alert is
mandatory for both Investor Account and Sub-Account.
The Online Transactions service allows Investor Account Holders to initiate Portfolio Transfers
directly through the CDC Access web portal https://www.cdcaccess.com.pk on real time
without any paperwork or manual effort.
Your CDC Relationship Number:
To register for availing CDC access Account Information Portfolio, you would be required to
fill in your CDC Relationship Number in the Investor Account Opening Form. Your CDC
Relationship Number is the combination of Investor Account Services (IAS) ID and your
account number.
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Description: CDC
Generation of T-PIN:
Call at- After selecting the language preference, press 1 for self service.
Enter your 12-digit CDC – Relationship Number (which is a combination of IAS ID and your Investor
Account Number)
Generate your 4-digit T-Pin.
Activation of CDC access Services:
Investor Account Holders can conveniently subscribe to CDC access services (both Account
Information and Online Transactions) while filling the Investor Account Opening Form. SubAccount Holders can subscribe to the CDC access – Account Information services while filling
the Sub-Account Opening Form
Information Security
Information Security is one of the key drivers in CDC’s business
model to ensure reliable and smooth services to our clients. CDC has
an established Information Security Management System (ISMS)
through which threats / vulnerabilities are monitored and addressed
timely to mitigate risks.
All
businesses
accepted
of
ISO/IEC
CDC
are
27001:2013
certified
standard,
against
globally
demonstrating our
commitment and focus to safeguard the information critical to the
functioning of Pakistan Capital Market. Moreover, it ensures that our
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clients’ assets are well protected in line with internationally
recognized current best practices of the information age.
Security is embedded into all functions of the company such as IT,
Finance, Legal, Operations, Marketing, Product Development, HR,
Administration
and
Internal
Audit.
This
cross-functional
implementation provides best value to the quality of service.
Business Continuity Program
CDC holds a unique privilege to be among very few organizations
across the globe, few international depositories and the very first
organization in Pakistan to achieve ISO/IEC 22301:2012 for its
Business Continuity Program.
CDC has a fully functional BCM Committee headed by the CEO and
is comprised of top management that reviews and upgrades the policies
and takes necessary actions as and when required. BCM is designed to
bridge potential gaps between people, locations and technology that
could threaten the smooth execution pf CDC’s business operations.
BCP at CDC is benchmarked with the best practices taken from across
the globe. Some of these major aspects include:
Crisis Management Planning
To deal with any unforeseen incident, the Organization has a crisis management plan in place,
which prepares it to respond and recover from any adverse event. The plan is chalked out to
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minimize impact of the incident and provide guidance to employees on how to respond in such
circumstances.
Security and safety guidelines are also provided to visitors to be followed in case of emergency.
Floor plans, emergency signs and critical contact numbers are placed on all floors. Safety
equipment such as smoke detectors, fire extinguishers etc. are also available at appropriate
locations. CDC House is a completely non-smoking premises. The building is equipped with
public addressing system that provides directions to employees in the event of an emergency.
Recovery of Critical Business Processes
Business Continuity at CDC is designed to respond to any business disruption by resuming
critical functions from an alternate site within a defined timeframe. CDC understands that
extended delay in revival of its critical business processes may create operational difficulty for
its clients that are associated with the company in different capacities.
Communication in Crisis
The effectiveness of CDC’s Business Continuity Program extensively depends on the ability
of its members to communicate with each other to coordinate activities, share information and
implement appropriate strategies. The communication about the incident is passed to vital staff
using the call tree.
Resilient IT Infrastructure
A resilient IT infrastructure is the most critical component in the overall resiliency and business
continuity planning of any organization. At CDC, we achieve data resilience via replication
among 3 geographically dispersed data centres to avoid single point of failure. The arrangement
ensures high availability, business continuity and disaster recovery at a zero data loss.
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Welfare of Staff
CDC understands that people are its most critical asset, and organizational success cannot be
achieved without them. The Organization enforces emergency procedures and exercises them
at regular intervals to safeguard its employees against any uncertain situation. In addition, to
fully equip its employees to cope with emergency situations, CDC arranges safety and security
trainings like First Aid and Fire Fighting from professional bodies.
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