Minah Rose Pineda

Your Next Freight Virtual Assistant Trained, Detail- Oriented, and Ready to Learn I'm a first-time Freight Virtual Assistant with hands-on training in U.S. freight operations. I may benewtothe industry,butI'm serious about helping you quote, track, and support your shipments with accuracy and care. Based in thePhilippines " WorkingwithU.S.FreightClients Download My Resume Book a Discovery Call About Me Hi, I'm Minah Rose Pineda, an aspiring Freight Virtual Assistant who recently completed an intensive 3-day freight training with Freight Courses 101. I'm new to the freight industry, but not new to hard work. I've developed strong administrative, communication, and customer service skills from my previous roles, and now I'm transitioning into freight and logistics so I can support brokers, dispatchers, and logistics teams remotely. My goal is simple: to be the reliable back-end support you can trust for your day-today freight tasks whether that's quoting, data entry, tracking shipments, or updating your customers. I understand that trust is earned through consistent performance. While my freight experience is based on training rather than years in the field, I'm committed to learning your processes, following your SOPs precisely, and growing alongside your business. I bring fresh energy, attention to detail, and a genuine eagerness to master the freight industry. Freight Training & Tools I've Used I participated in a three-day live Freight Training session hosted by FreightCourses101, where I was exposed to authentic tools and concepts utilized in U.S. freight operations. This comprehensive training provided hands-on experience with the carrier platforms, terminology, and processes that freight professionals use daily. TForce Freight Old Dominion Estes Freight Class Calculator Practiced getting LTL quotes and Used for sample quoting and Explored how to request rates and Learned how freight class affects understanding carrier options, learning how freight transit and understand different lanes, pricing for LTL shipments based on service levels, and transit times pricing work, including accessorial services, and how geography density, value, handling, and across different lanes. charges and delivery options. affects LTL pricing structures. liability factors. While my experience is based on training and practice scenarios, I'm eager to apply these skills in real operations under your guidance. I understand there's a difference between classroom learning and real-world freight challenges, and I'm ready to bridge that gap with your mentorship. How I Can Support Your Freight Operations Even as a beginner, I can provide valuable support for your daily freight operations. I understand the importance of accuracy, timeliness, and clear communication in logistics. Below are the services I'm trained to assist with, and I'm ready to adapt to your specific workflows and systems. LTL Rate Research & Basic Quoting 1 Assist in gathering sample quotes from carrier websites using your process. I can input shipment details, compare rates across carriers, and present options in an organized format for your review and final decision-making. Data Entry for Shipments 2 Input shipment details, addresses, and reference numbers into your TMS or spreadsheets with precision. I understand that accurate data entry prevents costly errors and ensures smooth shipment processing from quote to delivery. Shipment Tracking & Status Updates 3 Track loads and LTL shipments and send regular updates to your team or customers. I can monitor shipments proactively, identify potential delays, and communicate status changes promptly to keep everyone informed. Email & Customer Support Assistance 4 Reply to basic customer inquiries based on your SOPs and templates. I can handle routine questions about shipment status, delivery windows, and documentation while escalating complex issues to you immediately. Documentation Support 5 Help with organizing BOLs, PODs, invoices, and other freight documents digitally. I can establish filing systems, ensure documents are properly labeled, and maintain organized records for easy retrieval and audit trails. Admin Support for Brokers & Dispatchers 6 Calendar reminders, follow-ups, and task tracking related to your shipments. I can help you stay on top of pickup confirmations, delivery appointments, and carrier communications so nothing falls through the cracks. Skills & Strengths Freight-Related Skills (Beginner Level) Basic LTL quoting using carrier websites (TForce, Old Dominion, General VA & Admin Skills Detail-oriented and highly organized Strong written and verbal English communication Comfortable with Estes) spreadsheets (Google Sheets / Excel) Handles repetitive Understanding of freight class and how it impacts pricing tasks with consistency and accuracy Basic knowledge of U.S. freight terms (LTL, BOL, POD, accessorials, Fast learner and coachable mindset etc.) Customer service & client support experience Time Shipment data entry and tracking support management across U.S. time zones Professional email Familiarity with common carrier portals and quoting tools etiquette and business communication Understanding of pickup and delivery coordination basics Knowledge of how lanes and geography affect transit times What I've Practiced So Far During mytraining with FreightCourses 101, I completed several hands-on scenarios that mirror real-world freight VA tasks. While these are practicebased exercises, they demonstrate my understanding of core freight concepts and my ability to apply them systematically. LTL Quote Practice 3 TForce& OldDominion Freight Class Calculator Usage Simulated Shipment Tracking Documentation Organization Practiced getting sample LTL Used a freight class calculator to Followed sample LTL tracking Practiced organizing mock BOLs, quotes using shipper and understand density, NMFC codes, numbers to monitor shipment invoices, and shipment details into consignee ZIPs, weight, and freight and how they influence LTL class status and practiced sending folders and spreadsheets. class. Learned how different freight and rates. Practiced calculating structured updates. Learned to Developed systems for naming classes and lanes affect pricing, freight class for various commodity identify critical status changes and conventions, version control, and and how to compare service levels types and dimensions. quick document retrieval. between carriers. communicate them professionally to stakeholders. These are training-based scenarios, but they reflect the kind of work I'm ready to do in a real role. I understand the difference between practice and production, and I'm prepared to learn your specific processes and adapt to your operational requirements. Why You'll Enjoy Working With Me Honest About My Experience Level Imay benewto freight, but I amserious, committed, and eager to learn. I won't pretend to have years of experience I don't have, which means youcan trustmy communication and work ethic from day one. Already Invested in Training I'vealreadyinvestedin formalfreight training (Freight Courses 101), demonstrating my commitment to this career path. This wasn't just curiosity4I'm building a professional foundation in freight logistics. Process-Oriented & Detail-Focused Ican follow SOPsand carrier-specificprocesses carefully. I understand that consistency and accuracy are more valuable than speed when you're learning, and I prioritize doing things right. Clear & Reliable Communication Ivalueclearcommunication, honesty,and reliability. If I don't know something, I'll ask rather than guess. If I make a mistake, I'll own it andlearnfromit.You'llalways knowwhere things stand. Looking for Long-Term Partnership I'mlooking forlong-term partnerships,notjust quick gigs. I want to grow with a company, learn your systems inside and out, and become an indispensable part of your operations team. What I Bring to Your Team Fresh Perspective Adaptability As someone new to freight, I bring fresh eyes Iunderstand thatevery broker and logistics and no bad habits. I'm open to learning your company has unique processes. I'm ready to way of doing things without resistance from adapt to your TMS, communication style, and previous experiences. operational workflows. Growth Mindset Reliability Everychallenge is alearning opportunity. I'm Youcancount on me to show up on time, meet not afraid to ask questions, seek feedback, deadlines, and communicate proactively. and continuously improve my skills through Consistency and dependability are non- real-world application. negotiable in my work ethic. Working with a first-time Freight VA means you have the opportunity to shape someone's skills to match your exact needs. I won't come with preconceptions about "the right way" to do things4instead, I'll learn your systems, adopt your standards, and grow into the specific role you need filled. Many established freight VAs bring valuable experience, but they may also bring habits from previous employers. With me, you get someone eager to learn your processes from scratch and committed to executing them with precision. What Others Say I'm currently building my experience and looking forward to adding feedback from future clients and mentors here. As I complete my first projects and establish working relationships, this section will showcase testimonials from brokers and logistics professionals who've trusted me with their operations. If you're willing to take a chance on a trained beginner, I'm committed to earning your trust and delivering work that exceeds your expectations. Your feedback will help me grow, and I'm confident that my dedication and attention to detail will make you comfortable recommending my services to others in the industry. Every experienced freight professional started somewhere. I'm asking for the opportunity to begin my journey with your guidance, and I'm prepared to prove that my training, work ethic, and commitment make me worth that investment. Let's Work Together If you’re in search of a beginner-friendly and trainable Freight Virtual Assistant who already has a grasp of essential tools and concepts, I would be thrilled to assist your operations. I recognize that bringing someone on board without extensive freight experience requires a level of trust. In return, I offer my commitment, adaptability, and a sincere enthusiasm for logistics. I’m not just seeking any position; I aim for a meaningful partnership where I can learn, contribute, and grow alongside your business. *Preferred communication methods:** Email WhatsApp Zoom Google meet I’m open to whatever works best for your team. Ready to Connect? Whether you want to schedule a discovery call, request my resume, or simply ask questions about my background and training, I'm here and ready to talk. Let's discuss how I can support your freight operations and become a reliable member of your remote team. Send Me a Message Request an Interview Available to start immediately " U.S. business hours compatible " Long-term commitment focused