Michael Okwusogu

ValueX Partners BUSINESS CASE STUDIES Business Case One VALUEX PARTNERS [02] Cloud-based Project Management and Document Management Solution Implementation BUSINESS NEED Engineering & Construction Services (ECS) of a large North American Municipality provides specialized engineering design and construction services to internal clients and external clients by creating safe and sustainable municipal infrastructure. With a 100% increase workload forecasted, ECS is considering implementing a highly capable construction project management and document management system in order to meet its mandates. ENGAGEMENT SUMMARY AND OBJECTIVES The Engineering & Construction Services (ECS) division is seeking a solution to enable its workforce to meet the substantial growth in construction activity for clients’ capital programs. With a shared purpose, real time information, easy to use tools and streamlined processes, it will be much simpler to align divisional operational procedures with the City’s overall strategies. Through increased insight and access to the right project information at the right time, the solution will provide the organization with fact-based guidance for value-based decision-making. VALUEX ADVISORY ROLE • • • • • • • • • VALUE DELIVERED Reviewing the current ECS Strategy plan, business rules, policies and processes Interview Current State process owners and gain understanding of the existing pain points Map the Current State ECS processes Identify both short-term and long-term opportunities for improvement Develop a high-level business case for implementation Develop Target State Business Processes and Target State File Structure Develop the Request For Proposals (RFP) for the potential solution and advise on the evaluation of the proposals as well as the vendor selection Lead the implementation of the Cloud-based Project Management and Document Management Solution Advised on the roll-out of the solution to the entire ECS division this Change Management Municipal Infrastructure was Designed & Constructed To Be Safe & Sustainable By Increasing: • • • • Value for Money Transparency and Accountability in Decision Making Quality and Reliable Information Responsiveness to Clients Needs and Requirements Business Case Two VALUEX PARTNERS [03] Investment Bank in MENA. COO Office (Operations, IT, Data Mgmt. & Analytics, Middle Office, Marketing, Facilities and Corporate Real Estate) BUSINESS NEED Address Capital Markets Regulator identified audit issues that lead to a systematic and structural breakdown in governance in addition to, implementing regulator mandated entity segregation and ring-fencing between local entities. Devise and implement a new Operational strategy and Target Operating Model. Restructure Operational departments and establish new departments that are it for purpose and support the new business and regulatory environment. ENGAGEMENT SUMMARY AND OBJECTIVES The entity had received censure from the Capital Markets Regulator resulting in the suspension of one trading licence with the threat of losing the banking licence as well if the regulatory issues were not addressed adequately. Additionally, remediate the regulatory audit issues successfully within the prescribed timelines. Restructure operations, Marketing, Corporate Real Estate and Facilities Management. Implement International best practice across all areas of the COO responsibility. Conduct a rreview of existing governance framework and address gaps identified. Establish Middle Office, IT Department, Data Management and Analytics department and Project Manage a new CRM system. Address multiple structural risk failings by building a robust risk aware culture and sustainable risk governance framework. Upgrade and upskill existing human capital addressing knowledge and product gaps by implementing international best practice learning and development strategies. continued overleaf Business Case Two continued VALUEX PARTNERS [04] Investment Bank in MENA. COO Office (Operations, IT, Data Mgmt. & Analytics, Middle Office, Marketing, Facilities and Corporate Real Estate) VALUEX ADVISORY ROLE • • • • • • • • • • • VALUE DELIVERED Galvanise the COO Office by adopting engagement strategies and tools with reach out to wider stakeholder groups in the company. Draft and implement a 90 day strategy with a 10 point action plan to achieve key metrics within a 6 month window ahead of the regulatory deadline. Implement a wide ranging review of all operational processes in the COO Office. Build trust and relationship with key stakeholders, EXCO and Board and fostering a collaborative working environment. Review of 3rd party suppliers and vendor agreements and revamping those agreements. Revamping the risk management structure, culture and framework by adopting international best practice and ensuring that the company was best in class in Saudi Arabia. Establish key risk factors and metrics mapped against processes and culture. Create suitable RAG dashboards and emerging risk matrices to track compliance. Post 90 day strategic review, draft and implement an 18 month digital and innovation first strategy addressing key areas around cost, manual process elimination, risk management, compliance and audit. Draft and implement cost management culture and strategy across the COO Office addressing key areas where slippage was cresting multiple risk points. Address human capital business and knowledge gaps by implementing a robust learning and development strategy encompassing , yearly objectives. Performance management, additional learning and international best practice meritocratic benchmarking and additional learning. Devise and implement innovation labs, sandbox units and ideation platforms across COO Office. Municipal Infrastructure was Designed & Constructed To Be Safe & Sustainable By Increasing: • • • • Value for Money Transparency and Accountability in Decision Making Quality and Reliable Information Responsiveness to Clients Needs and Requirements Business Case Three VALUEX PARTNERS [05] Transforming a 250 year old bank BUSINESS NEED Customer expectations not aligned with current pace of delivery. The bank would take anywhere from 1.5 years to 4 years to deliver any change to a customer as they were working in a traditional waterfall and gated methodology. By the time a change is delivered, the market and the need has moved on. The Challenge - Is it possible to change the way a 250 year old bank to be responsive and reactive to customer needs? ENGAGEMENT SUMMARY AND OBJECTIVES Completely transform the way the bank delivers change. Reduce concept to cash time from an average of 3 years to less than 3 months. Along the way uplift the technology stack and introduce a culture of innovate at the core of all work. VALUEX ADVISORY ROLE • • • Introduced Agile at Scale methodology from the top down. Introduced automation across anything that was done manually. Introduced Lead Startup Methodology. Moved to quarterly business case review and funding cycle. Blended teams with agile and scrum ways of working into the workforce and drove adoption of new ways of working Automated build, releases, environment provision to the point where millions of hours of manual tested was freed up Introduced a broad frame to orient teams and departments – the 100 year frame and work focus frame. This set clear expectations in terms of what was expected from people at all levels. And people were told to join the bus or leave. Contributed to a training programme to help shift mindsets and behaviours Presented ”Exponential Thinking & The Future of Work” to help people come to the realisation that learning is the future • • • • Reduced time to market to 3 weeks from an average of 3 years The entire bank has shifted from a traditional Business + Change + IT model to a business & IT working in partnership model Moved from a central command and control structure to federated authority with alignment across the different areas Millions of hours of manual labour freed up. People who can were upskilled to work on more value added activities. • • • • VALUE DELIVERED THANK YOU! ValueX Partners CANADA: - UK: +44 - UAE: --