Michael Mai

1 of 1 https://evaluatequality.net/StagingSA/views/speechanalytics/CallEval.aspx Welcome: Mai, Michael Analytics Tools Calibration Appeals Coaching Productivity Admin Speech Analytics My Account Date Range OR 5/1/2019 May 2019 5/31/2019 PSEG Southern Inquiry Select Supervisor SI Customer Se… Select an Agent Achievement Search No Agent Play Audio Call Date Agent Name 05/01/2019 Semonik, Kristine Good morning customer service. My name is Christine the morning. Good morning. I'm Going to go, I th - No 05/01/2019 Douglas, Yasmeen Good morning customer service decision, My inner conditioner condenser, whatsoever outside has been - No 05/01/2019 Semonik, Kristine Good morning customer service. My name is Christine. I have [redacted] Amazing important how close a - No 05/01/2019 Eckloff, Keith Good morning P.S.E. and G. customer service is key. As for you, very good. I would like to make an a - No 05/01/2019 Torode, Kelly (ASCSR) And morning customer service, this is Mrs. Tomorrow. This is Mike. You take the Michael. I knew I ne - No 05/01/2019 Eckloff, Keith Good morning P.S.E. and G. customer services. Keith. Good morning to you. We had our meter replaced - No 05/01/2019 Kensler, Michelle Good morning customer service MICHELLE. Hi, My name is Eleanor Goldner And I have a new address and - No 05/01/2019 Torode, Kelly (ASCSR) Good morning customer service. This is an assist to Rhode Island. You know Our tenants Are living on - No 05/01/2019 Kensler, Michelle Good morning P.S. team. He's customer service. This is Michelle Been hearing like Ma'am, I'm sorry, - No 05/01/2019 Eckloff, Keith Good morning P.S.E. and G. customer service. This is Morning Keith. I'm calling of the gods to a ser - No - ... Transcript Data Search Page size: 10 Reference ID Eval 238 items in 24 pages ©1999 - 2019 Sage Advantage, Inc. Unauthorized access is prohibited. 6/13/2019, 9:57 AM